Lead Product Manager, Consumer Identity

| Greater NYC Area
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The Department: Product Management

Our team is made up of skilled product managers with experience in banking, FinTech, and cryptocurrency. We draw from top players in the financial and technology industries who are ready to stretch themselves and face the unique and exciting challenges of the digital asset world. We are an internal “think tank” that tackles complex, cross-functional projects, iterates on existing products, and acts as the go-to team for Leadership’s technical vision.

The Role: Lead Product Manager, Consumer Identity

In this role, you’ll focus on growing our user base by building the best in class hour one experiences. You’ll have an opportunity to refine our onboarding processes to make collecting the necessary information to comply with banking regulations seamless. You’ll also help first time customers derive value from our services immediately. We expect product managers to identify, manage, and iterate on opportunities for user growth while helping to define the scope and objectives for continuous product success. Our Product Managers combine systematic analysis, experience, and ideation with partner teams to create detailed roadmaps and launch product initiatives across the company. The ideal candidate is an expert cross-functional collaborator, involving all relevant stakeholders and ensuring technical feasibility for critical team initiatives. 

This role is full-time in either our New York City, Chicago, Portland, Los Angeles or San Francisco offices, and reports directly to the Associate Director of Product, Retail.

Responsibilities:

  • Build world-class day 1 experiences for Gemini customers
  • Work closely with Compliance and other business stakeholder teams to improve onboarding processes for customers while maintaining regulatory compliance
  • Partner with design and development teams to make products easy to use
  • Use data-oriented approaches to identify potential areas of improvement within the business, with a specific focus on customer acquisition and conversion
  • Engage in proactive research to identify and/or ideate opportunities for new features and products
  • Coordinate internal resources and third parties/vendors for flawless and timely execution of initiatives
  • Create and maintain comprehensive and high-quality product specifications

Minimum Qualifications:

  • Minimum of 3+ years of experience in product management, with proven track record of taking products from ideation to launch
  • Minimum of 3+ years in onboarding, compliance, or identity verification products
  • Ability to balance business goals with regulatory compliance
  • Experience with consumer-focused products
  • Proficiency in organization, prioritization, and attention to detail, with proven ability to manage multiple projects with concurrent timelines
  • Affinity for teamwork-oriented culture and demonstrated willingness to roll up sleeves
  • Superb verbal and written communication skills

Preferred Qualifications:

  • Experience in regulated industries, FinTech, cryptocurrency, or retail banking preferred
  • Knowledge of and experience with: 
    • Cryptocurrencies and/or blockchain technology
    • Financial technology, such as exchanges or trading platforms
    • Fast-paced startup environment
    • Knowledge of UX/UI best practices including mobile products.
    • MixPanel or equivalent user analytics software
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • PlayFrameworks
    • AeronFrameworks
    • PostgreSQLDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

New York, NY 10010

An Insider's view of Gemini

What’s the vibe like in the office?

Before I started, I was told that taking a job at Gemini was a great idea because of how excited everyone was to be there. After working here for more than two years, I still believe that to be true. The office is constantly buzzing with incredibly smart people who are working to build Gemini into the long-lasting business we know it can be.

Marjorie

Director of Treasury Operations

How do you collaborate with other teams in the company?

A risk team is typically seen as a group that says "no”; at Gemini, establishing relationships and collaborating are key to understanding risks, which better enables us to say "yes" (or "yes, but..."). Communicating clearly and regularly, keeping things simple, and being flexible in a complex space reduces the risk of a message being lost.

Yusuf

Head of Risk

How do you empower your team to be more creative?

When we start a project, I challenge my team to look outside of the finance space, to take inspiration from other creative spaces such as art, industrial design, fashion, automotive, etc., and try to translate that into a solution for our industry and users. It's important to set the tone that solutions to problems can come from anyone or anywhere.

Ty

Creative Director

What are Gemini Perks + Benefits

Culture
Volunteer in local community
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Dental coverage for employees through Guardian PPO
Vision Benefits
Vision coverage through VSP
Health Insurance Benefits
Gemini's health insurance plan with our preferred provider Empire BCBS provides 3 plans, an EPO and 2 PPO at very little cost to employees!
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Gemini's 401(k) retirement plan through ADP offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
Gemini's 401(k) matches an employee's contributions up to 5% of their base salary, with immediate vesting for matched contributions. Employees are eligible to contribute after 90 days of employment
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Company sponsored family events
We happily sponsor annual Take Your Child to Work Days.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Gemini's unlimited PTO policy allows employees to take as many days off as they need, provided they get their manager's approval.
Paid Holidays
Paid Sick Days
Gemini is generous in adding sick days on an as-needed basis.
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits for all employees through Navia.
Company Outings
We typically host quarterly company outings - past events include baseball games and Coney Island.
Stocked Kitchen
We keep our kitchens and pantries well-stocked with snacks, soft drinks, cold brew coffee, and, of course, LaCroix.
Happy Hours
We host monthly happy hours with collaborative activities like employee presentations, trivia, Mario Kart, etc.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Gemini hosts monthly Lunch and Learns
Cross functional training encouraged
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