Payments Product Manager

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At Skillshare, our payments platform gives us the ability to provide our teachers with income, our students with access to learning, and our internal team with the tools to ensure the right transactions are taking place. As our community and teams grow, it’s increasingly important that we strengthen the foundations of our platform and build the right infrastructure for the future.

We’re excited to welcome a Product Manager who will work closely with teams across the company to ensure that we’re providing a secure, welcoming, and relevant payment experience, and that our systems are fully integrated, fault-tolerant and resilient – even at high volume.

What you'll do:

  • Work closely with engineering, product, support, finance, data, supply, and marketing teams to develop ongoing payments strategy and roadmaps
  • Define and implement platform improvements to ensure a seamless user checkout experience
  • Monitor platform health and work closely with support to triage issues
  • Lead third-party integrations (we’re currently using Stripe and PayPal)
  • Ensure alignment between vendors and internal stakeholders

Why we're excited about you:

  • You have 1-2 years of experience in a payments-focused Product Manager role
  • You have experience leading or contributing to projects with third party integrations
  • You’re technical enough to talk shop with and gain the respect of world-class engineers... and comfortable communicating complex financial concepts to non-technical teams and leaders across the company
  • You’re a creative problem solver, who is able to incorporate quantitative data, qualitative insights, and macro business trends to pivot and iterate on original ideas
  • You have proven ability to lead teams and work cross-functionally with product, engineering, analytics and marketing in a highly collaborative environment

Why you're excited about us:

  • Impact: A strong payments platform is critical to our company’s growth, and you’ll play a key role in ensuring we’re ready to scale.
  • Growth: You’ll have the opportunity to wear a lot of hats and take on more responsibility over time.
  • Our team: We have a passionate, talented team that is a lot of fun to work with.
  • Our mission: We’re doing work that matters – connecting lifelong learners around the world and empowering them to pursue their creativity.
  • Flexibility: We believe that doing your best work means living a full life. That means different things for everyone, so we optimize for trust, invest to support remote teams, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.

About Skillshare:

Skillshare is an online learning community whose mission is to connect curious, lifelong learners everywhere – and, in so doing, build a more creative, more generous, and more prosperous world. Today, our community has grown to millions of members who come to Skillshare to learn creative and entrepreneurial skills, network with peers, and even teach a class themselves. We are backed by Union Square Ventures, Spark Capital, Amasia, Spero Ventures, and Burda Principal Investments.

Skillshare is committed to building a diverse team that reflects a variety of backgrounds, perspectives, and skills. We work to ensure a consistent interview process, fair compensation, and inclusive work environment for all.

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Location

Fully Remote

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