Product Analyst

| Greater NYC Area

About Bread

Bread is a technology company that aims to transform the world of paper credit card applications and hidden interest rates by providing leading point-of-sale financing options for merchants across the e-commerce journey. We build tools, technologies and APIs that allow merchants to integrate an installment loan financing and checkout experience anywhere in their customers’ shopping journey. Bread was started in 2015 by financial technology veterans, and has experienced explosive growth to date. We’re backed by top investors including Menlo Ventures, Bessemer Venture Partners, Kinnevik, among others.

Responsibilities

As a key member of our Analytics team, this role will work closely with our Product team to develop, improve, and optimize our software. This will involve both ‘teaching them to fish’ through coaching, reporting, and self-service tools, as well as ‘fishing’ by providing your own analysis and insights. Responsibilities will span the entire product development lifecycle:

  • Idea Generation: Analyzing both our B2B and B2C funnels, identifying weak points and brainstorming ways to improve UX and conversion
  • Prioritization: Working with company leadership, including the C-suite, to identify the highest ROI projects
  • Product Development and Testing: Collaborating with Product and Engineering as a statistics expert on A/B tests
  • Product Launch: Building out reporting to monitor the adoption and health of a feature in the wild
  • Customer Behavior: Conducting in-depth analysis of our customers and how they interact with our existing product 

As part of a small team, you’ll occasionally take on generalist analytics projects outside of Product, for example, related to customer service or merchant success. This will originally be an individual contributor role, however, there may be opportunities to manage other analysts as the team grows.


Qualifications

  • 2-4 years of experience analyzing product or customer data at a software company
  • BA in a quantitative field: Stats, Finance, Economics, Math, or Computer Sciences are preferred
  • Fluency in SQL
  • Some experience in least one functional programming language, especially R or Python
  • A working knowledge of statistics, i.e. confidence intervals and linear regression
  • Experience with funnels and event tracking software, i.e. Heap or Mixpanel
  • Strong interpersonal skills

Bonus Points

  • An advanced degree
  • Experience in financial services or credit
  • Experience with both B2B and B2C data
  • Experience with any of our specific analytics stack: Redshift, Postgres, R, Github, Heap, Looker, Zendesk, and Salesforce
  • Experience with survey data and software
  • Familiarity with an agile working environment
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen

Location

156 5th Avenue, 2nd floor, New York, NY 10010

An Insider's view of Bread

What are some social events your company does?

We love celebrating, whether it’s during our monthly happy hours, D&I events or our summer/winter holiday parties. Our team is extremely thoughtful about how we gather together to ensure everyone is excited about and included in all we do. It fosters collaboration in a more strategic yet relaxed way which helps build relationships.

Britney

Head of Employee Engagement

What projects are you most excited about?

A typical day at Bread is different depending on the engineer. While some engineers enjoy more autonomy, I enjoy collaborating on projects with other engineers and coming up with great solutions together. We strike a balance between stability and innovation through code reviews and guest lectures. I feel supported in my career growth here at Bread.

John

Software Engineer

How does the company support your career growth?

Bread encourages us to empower ourselves from the very start of our careers by offering every employee a stipend to seek educational resources and support. If you envision a role we don’t currently offer, or aspire to transition internally, we aim to give you the tools needed to meet your goal.

Gaby

Recruiting Coordinator

How do you collaborate with other teams in the company?

One of the great things about working at Bread is the cross-functional collaboration with other teams. As an integrations engineer, I have not only learned how to intentionally build a product in a thoughtful manner from the Engineering and Product teams, but also how to be effective in a client facing role from our Sales and Success teams.

Wei

Integrations Engineer

What are Bread Perks + Benefits

Bread Benefits Overview

100% Paid Health, Dental & Vision
Stock Options
Flexible Vacation Policy
Team Events
Weekly Lunches
Learning & Development stipend
Monthly Meditation
Bi-monthly Yoga
Bi-monthly chair massage
Life events and milestone celebrations

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
We have in office yoga once a week!
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Bread provides employees with a flexible work schedule that includes flexible start and end times.
Family Medical Leave
Company sponsored family events
Bread sponsors family oriented events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Bread offers employees professional development opportunities like annual individual budget for training, the ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Bread hosts lunch and learn meetings on occasion.
Promote from within
Continuing Education stipend
We offer $$$ annually for continuing education.
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