Accelerate Human Achievement: that is UiPath's purpose. We are the leader in Robotic Process Automation (RPA) and the highest-valued AI enterprise software company in the world. With over $568 million in funding from top venture capital firms like Accel, CapitalG, Kleiner Perkins, Sequoia, IVP, Madrona Venture Group, Meritech Capital & Coatue, we are on an unprecedented trajectory of growth. With this funding, we have an incredible opportunity to improve the way people work globally.

Our award-winning company culture values humility, and leaders who know how to listen. CEO Daniel Dines’ primary goal was to build a company where he would love to work, and even now, with thousands of employees in tens of countries, that remains our top priority.

We trust and empower our colleagues, and together we make sure we have everything we need to do our best work, from the support of strong leaders to awesome perks and benefits.

Come join our amazing Support Team in providing our Customers incredible service and partnership.

Here is what you will be doing at UiPath:

*In charge of the overall product support for discrepancies/bugs/ enhancements/customer

*Help customers round the clock (24/7 shifts) - split between team

*Feedback to the product team

*Escalation of bugs to development and Product Requirements

*3-5 years of technical support experience

*B.S. in Computer Science/ or equivalent degree

*2 years of experience with production level software engineering

*.NET (C# or VB), Java + node based programming is a perfect match

*Fluent written and spoken English

First point of contact for UiPath software support in pre-sales and post- sales stages;

In charge of the overall product support for discrepancies/bugs/ enhancements/customer education for our Robotic Process Automation software through standard channels email and ticketing tools

Help customers round the clock (24/7 shifts)

Feedback to the product team

Escalation of bugs to development and Product

What you will bring:

3-5 years of technical support experience

B.S. in Computer Science/ or equivalent degree

2 years of experience with production level software engineering

.NET (C# or VB), Java + node based programming is a perfect match

Fluent written and spoken English

Multilingual is a plus

At UiPath, we value a range of diverse backgrounds experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, military and/or veteran status, or any other protected classes.

At UiPath, we value a range of diverse backgrounds experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, military and/or veteran status, or any other protected classes.