Product Development Manager - Supplements & Wellness
About Ro
Founded in 2017, Ro is a patient-driven telehealth company that puts you in control of your health. We’re patients, just like you, building technology to make healthcare accessible, affordable, and maybe even enjoyable. Ro powers three digital health clinics -- Roman for men’s health, Rory for women’s health, and Zero for fighting smoking addiction -- as well as Ro Pharmacy, a simple and affordable online pharmacy where every medication is $5 per month. The company’s nationwide networking of physicians and pharmacies provides a personalized, end-to-end healthcare experience from online treatment to the delivery of medication and ongoing care. Ro was named #2 in Wellness on Fast Company’s 2019 list of the World’s Most Innovative Companies, listed by Inc. Magazine as a Best Place to Work in 2020, and earned its Great Place to Work Certification in 2020.
This role will lead a cross functional group dedicated to the development of differentiated and high-quality OTC products. The primary focus will be on supplements with a secondary focus on wellness, sexual health, and medical devices.
Who are you? Great question. You can create and drive a long-term product development strategy. You have a deep understanding of the end-to-end development of new OTC products from consumer insights to manufacturing to packaging. You understand the players in the space and the incentives that drive each of their decisions.
You’re willing to roll up your sleeves and get your hands dirty. You have the ability to motivate and lead a cross-functional team around a mission. You work extremely hard. You can articulate the “why” behind your decisions. You build things people want.
Most importantly, you are driven by a desire to create products that advance the patient experience in the healthcare space.
What You'll Do:
- Partner with the Formulation, Insights, Copy, Supply Chain, Design and Legal teams to build the highest quality, doctor recommended OTC products
- Support product roadmap planning and build a pipeline of OTC supplement products with a lens towards innovation and fit within the Ro ecosystem
- Oversee all product development operational activities from ideation through execution (e.g., translation of insights into product concepts, process creation, formula and pricing decisions, forecasting and initial inventory purchase) for the supplements category
- Lead regular product review and updates sessions with senior leadership
- Manage timelines and prepare products to be handed off for on-time launch to meet financial goals
- Build out a first-class pipeline of products for Ro that is consistently creating the top quality products patients want
- Conduct post-launch reviews to determine launch success and future iterations needed to improve product performance
- Work cross functionally with marketing/copy on product positioning, messaging, and naming
What You Bring to the Team:
- 6-8 years of product development experience in the consumer packaged goods (CPG), beauty, or OTC pharmaceutical industry
- Experience working in supplements and one additional product category required
- Deep understanding of the process behind launching new OTC products, researching conditions, and private label production. This includes the regulatory environment, sales cycles, and commercial landscape
- Experience and strong relationships with domestic and international suppliers
- Experience developing and managing a product development team and balancing several projects at once
- Incredible communication, written, and interpersonal skills. Ability to effectively influence at all levels both internally and externally
- Experience in connecting insights, performance metrics, and market research to develop a high-level strategy for the team
- Ability to think both strategically and tactically with exceptional attention to detail and project management skills
- Ability to thrive in fast-paced environments
- Passion for building the future of healthcare, where patients are in control
Benefits + Perks
• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• Commuter benefits
• 401(k)
• Unlimited PTO
• Fitness reimbursement
• Paid maternity/parental leave
• A never-ending supply of office snacks + coffee
• The cutest office dog you’ve ever seen
We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.
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