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Product Insights Analyst

| Greater NYC Area

We’re looking for a Insights Analyst to be embedded with product teams to help make better decisions that power our business. Working closely with Product Managers, you will guide product development with relevant insights based on analysis. You’ll create data sets, design analysis, provide rigorous reporting and make recommendations based on this to help define our product roadmap. You are focused on impact, and have the skill to understand customers and promote growth. You should demonstrate curiosity, data fluency, and a collaborative work ethic. 

RESPONSIBILITIES

  • Work with Product, Engineering, and Design teams to understand project goals, determine measurements, monitor performance, and explore our customer base
  • Perform weekly investigative analysis to make recommendations across stakeholders in the business
  • Partner with product managers, engineers and designers to define common user paths and actions, outline event tracking, and promote quality data collection
  • Translate broad questions into plans for research and discovery, perform proactive data exploration, and communicate the results in a compelling way
  • Partner with the Product team to understand requirements and build dashboards that answer common questions; enhance existing dashboards to increase impact, improving user experience and adoption
  • Become an expert in a specific product area, handle KPI reporting used to measure the health of the business and provide critical visibility of our data to Product Managers, Engineering, Design, and Finance partners
  • Explore data to find actionable insights and make product recommendations through funnels, cohort analyses, and long-term trend investigations
  • Create all the technical implementations and documentation associated with the dashboards and strive for 100% accuracy

QUALIFICATIONS

  • BS degree in a quantitative discipline: computer science, statistics, applied mathematics, operations research, engineering, economics, etc.
  • 3+ years of work experience in process execution, business intelligence, dashboarding, reporting, or data analysis
  • 1+ years of experience with Chartio, Looker, Tableau or comparable data visualization tools
  • 1+ years of experience with manipulating large datasets using SQL
  • Love to get deep into the weeds with data and understand edge-cases and how to best represent them
  • Experience building relationships with teammates, influencing decisions at a variety of levels and across multiple teams
  • Guide impact by thoughtfully tackling open-ended problems

About Squarespace

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 900 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

Perks 

  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Dog-friendly workplace
  • And more

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • KubernetesFrameworks
    • DockerFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KafkaDatabases
    • PrestoDatabases

Location

Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains.

An Insider's view of Squarespace

What are some social events your company does?

In the past we've had trivia nights, talent shows, and video game tournaments. My background is actually in theatre, so amazingly had the opportunity of taking to the microphone and hosting some of the events here.

Jose Paz

Community Manager

What kinds of technical challenges do you and your team face?

Our team’s mission is to configure, integrate, automate, and report on all HR systems. This means we are constantly trying to do things no one has ever done before. Some of the challenges we regularly encounter are hacking together system integrations, implementing controls to ensure data integrity, and manual task automation for our users.

Paul

People Tech Manager

How has your career grown since starting at the company?

As the Data Engineering team has grown, I've become a team lead and learning lots of new technologies, such as Postgres and Airflow.

Polina

Senior Software Engineer

What are some social events your company does?

The company holiday party is a pretty big social event. Each location has one and I’ve crashed three of the four parties in Ireland as well. At this point, if I don’t go to the Dublin holiday party, I might get messages asking if I’m okay.

Vishal

Team Lead, Product Support

What are Squarespace Perks + Benefits

Squarespace Benefits Overview

We take care of our employees in more ways than one. We offer competitive medical, dental, and vision for our employees and their dependents. We also offer up to 18 weeks of paid parental leave, daily gourmet lunches, and seasonal wellness programming, including meditation, yoga, and nutritionist sessions at the office. And so many snacks.

Culture
Eat lunch together
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Cross functional training encouraged
Online course subscriptions available
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