Rokt
A mission-driven, hyper-growth community of curious explorers, intent on unleashing relevancy in ecommerce.

Product Lead - Distributed Commerce

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Rokt is the global leader in ecommerce marketing technology, we see opportunities in the Transaction Moment(™) invisible to others. Our brilliant team of Rokt’stars have built a unique platform to unlock the unrealized potential in every single Transaction Moment(™), for businesses and consumers alike. Born in Sydney, Rokt now operates in the US, Canada, UK, France, Germany, Australia, New Zealand, Singapore, The Netherlands and Japan. We are profitable, growing fast and having great fun changing the face of ecommerce.

You are someone who has significant expertise in leading agile teams to deliver effective solutions to complex problems. You succeed in a fast growing and changing environment and are able to adapt to meet our clients needs and pursue new opportunities. You see opportunities in any challenge, and you bring a history of proven, best-in-class product management practices to create value for your customers.

You’ll be a great candidate for this role if you love to be part of an extremely high performing team. You thrive leading and inspiring a team of over-achievers and have a willingness to roll up your sleeves and help the team. International travel and domestic travel a requirement in this role (approx 10-15% of time).

Who you are

  • You are smart with humility. You set an example that others are inspired to follow. You make heroes of your team and are humble about anything that you achieve personally or as a team. You argue passionately for what you believe in, but even when you disagree with the final outcome - you support it wholeheartedly. Your technical expertise is second to none, the team at Rokt and beyond look to you as an industry leader. You are unconsciously competent - you deliver in your role without having to think about it, it comes naturally.
  • You are customer obsessed. You set the example for always thinking about the customer. You proactively identify trends that affect your clients and their consumers making you invaluable to them. You are able to help your team and beyond in being customer obsessed.
  • You support, coach and mentor Rokt’stars to help them learn new skills and increase their self-esteem through conquering new frontiers. Failures or mistakes are a natural part of exploring undiscovered territories. You exemplify how to manage adversity as a team and individual, which is with confidence & a smile.
  • You enjoy the ride. You are self-motivated and a motivator of others. You go above and beyond to ensure those around you understand their role requirements and where to focus their efforts in development to grow and continue enjoying their ride at Rokt.

Requirements

  • Create a compelling and inspiring vision for our Distributed Commerce and in-transaction offering
  • Lead a small team of product managers and engineers in building products and services that aim to improve customer experience by showing relevant content to their purchase during checkout, and shortly after purchasing
  • Collaborate closely with finance, legal, customer, sales and other various teams responsible for optimizing growth
  • Build a roadmap, managing the backlog and iterating towards the product vision
  • Manage critical relationships with merchants, vendors and service providers relevant to ecommerce
  • Partner with other product teams to ensure that your solutions are valuable, scalable and compatible with other systems and their visions
  • Maximise value quickly and iteratively based on strategic direction and opportunities that arise
  • You will report to the VP of Product in Sydney

Preferred Qualifications

  • 5+ years experience in a product ownership and management of a software product
  • Experience in e-commerce technologies highly regarded
  • Defines business and product strategy for a large product or portfolio of products
  • Ability to solve complex problems and effectively communicates tradeoffs and solutions
  • Experience delivering large cross functional programs of work including launching sizeable new products, market segments and business initiatives - with meaningful impact through measurable results
  • Relevant experience implementing technology solutions from MVP and iterating through the product's full lifecycle based on the company's changing needs
  • The ability to tell concise narratives for technical and non-technical people
  • A leader of leaders who finds, attracts, develops and retains exceptional talent. Our best product people want to work for you

Benefits

  • Work with the greatest talent in town. Our recruiting process is tough. We hold a high bar because we have a high performing culture - we only want the brightest and the best.
  • Join a community. We believe in in-person, we enjoy each others’ company and we make meaningful connections with each other through global all-staff events, interest groups, sports clubs and social events.
  • Accelerate your career. Develop through our global training events, ’Level Up’ investment, online training courses and our fantastic people leaders. Take your career to Rokt’speed - average time between promotions is 12 months.
  • Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies.
  • Stay happy and healthy. Enjoy catered lunch 3 times a week and healthy snacks in the office, join the gym on us! Receive premium health insurance for you and your whole family including a choice of 6 different Aetna health plans including 2 fully paid options.
  • Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone gets to enjoy the upside.
  • See the world! Along with our global all-staff events in amazing locations (Phuket, Thailand in January 2020), we also offer generous relocation packages for those interested in moving to another Rokt office. We have cool offices in great cities - London, Tokyo, New York, Singapore, Boston, Sydney.
  • 4% dollar for dollar 401K matching plan
  • Premium health insurance for your whole family including:
    • a choice of six different Aetna health benefits plans, some of which are fully funded by Rokt
    • Flexible Spending Account (FSA)
    • Life Insurance + Accidental Death & Dismemberment (AD&D)
    • Long Term Disability Coverage
  • Short Term Disability Coverage

Rokt is an Equal Opportunity Employer and recognizes that a diverse workforce is crucial to our success as a business. We encourage and welcome you to apply irrespective of age, gender identity, race, religion, sexual orientation, colour, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

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What are Rokt Perks + Benefits

Rokt Benefits Overview

Our award-winning culture is guided by our eight core values

+ Smart with humility: We are smart people with no ego, who believe we are better together.

+ Conquer new frontiers: We are curious explorers always looking for new and better ways.

+ Own the outcome: We start with the customer and take accountability for the outcomes.

+ Enjoy the ride: We love what we do and thrive on the journey together.

+ Force for good: We actively invest in our people, our communities, and our culture.

+ Raise the bar: We consistently set higher standards.

+ Communicate with impact: We democratize ideas and scale them with concise written communication.

+ Disagree then commit: We respectfully challenge when we disagree and then commit wholly once a decision is made - we call this cabinet solidarity.

These values help us recruit, retain, and promote the right talent around the globe and ensure we have the right conditions to do our best work.

Culture
Volunteer in local community
Rokt sponsors time off for volunteering
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Rokt provides employees with a flexible work schedule that includes flexible start and end times.
Remote work program
Our remote work program includes work from home on occasion as needed.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Women make up more than half of our Executive Committee.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Women Who Rokt, Rainbow Rokts, EDI Steering Group.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
100% dollar for dollar match up to 4% of base salary
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
16 weeks for primary care giver and 4 weeks for secondary
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
20 days PTO on top of national holidays, plus 5 extra days as an incentive to use your time off!
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
7 Days
Office Perks
Company-sponsored outings
Rokt hosts company outings quarterly.
Free daily meals
Free snacks and drinks
Some meals provided
Employees get free lunch on Monday, Wednesday, Friday.
Company-sponsored happy hours
Happy hours are hosted every Thursday.
Pet friendly
Rokt's pet policy is dog friendly daily.
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Rokt offers employees professional development opportunities like annual individual budget for training, onsite training courses and the ability to attend job related conferences and seminars.
Tuition reimbursement
$3,000 annually
Lunch and learns
Rokt hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 programs, cross-department programs and leadership mentoring.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Everyone shares in the success of the company; whether through stock ownership, short-term incentives, or end-of-quarter celebrations on the water. Between buffet lunches and friendly dogs roaming around, it’s easy to make yourself at home in the office. Everyone at Rokt has a role in shaping the path forward and can directly see their impact.

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