Product Manager, Consumer Engagement

| Greater NYC Area

At Pager, we are on a mission to fundamentally transform the consumer experience in accessing the healthcare system. Our team embraces a true entrepreneurial spirit; operating with a sense of pride, perseverance and care for one another. We strive to continually deliver the best results and focus on how every action taken helps push Pager forward.

Pager is hiring a Product Manager of Consumer Engagement to own developing strategy and execution for new engagement products within the Pager app. This role will require someone to be a top-notch project manager and constantly liaise between technical and non-technical staff to drive new features and functionalities.

RESPONSIBILITIES

  • Design new customer engagement products
  • Report regularly to executive team on the status of new initiatives
  • Monitor and own engagement KPIs
  • Manage the implementation of new products by partnering with our technical team including engineers and designers
  • Own all parts of the product lifecycle including identifying and solving bugs, A/B testing, iteration, and launch

IDEAL CANDIDATE

  • 5+ years of product management experience
  • Proven success with making data-driven decisions to drive business objectives forward
  • Hands-on understanding of data tools to measure product enhancements
  • Experience launching multiple successful products and features, preferably on multiple platforms (iOS, Android, desktop, and web)
  • Previous experience with requirements and bug tracking tools like JIRA and Confluence is a benefit, although not required.
  • Working understanding of software development process

At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • objective-cLanguages
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • vue.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Campaign MonitorEmail
    • CheetahMailEmail
    • Campaign Monitor Email

Location

Nestled in the trendy neighborhood of NoHo, Pager employees enjoy the proximity of several transportation options & a variety of top-rated restaurants
625 Broadway, New York , NY 10012

Insider's spotlight

What’s the vibe like in the office?

Pager has a positive and fun energy. The teamwork is phenomenal. Everybody is helpful and puts in a lot of effort to support one another to be successful!

Frances

Nurse Navigator

What makes someone successful on your team?

A successful nurse at Pager is a safe clinician, a critical thinker, and super tech-forward. Our team must be able to triage patients quickly yet efficiently, while utilizing cutting edge technology to optimize the patient experience. We want to provide our patients with the best customer service, but most importantly, we want to keep them safe.

Stefanie

Nurse Navigator

What makes someone successful on your team?

Continuous learning helps us improve our skills and knowledge. Learning quickly from our successes and failures and understanding the business is key.

Emiliano

Engineering Manager

What are Pager Perks + Benefits

Pager Benefits Overview

At Pager, we strive to offer perks that promote wellness and a healthy lifestyle. Some examples of these benefits include:
-Excellent health insurance, dental & vision
-Commuter benefits through Optum
-Annual Citi Bike memberships
-Headspace meditation app (annual subcription)
-Healthkick
-Free access to the Pager app inc. family
-A variety of fun events for all, some examples include happy hours, yoga, potluck lunches & book club

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
At Pager, we value you and your time outside of the office. Our unlimited vacation policy allows employees to take as many days off as they need, with manager approval.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Fitness Subsidies
Pager has partnered with a local yoga studio to provide employees with free classes. Annual memberships to Crunch Gyms are also available at a discounted price to employees.
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