We are hiring an experienced Product Manager to lead Ribbon’s data acquisition efforts. Data is the lifeblood of Ribbon’s product and our ability to acquire data at scale is critical to fulfilling our mission. Being responsible for all things data acquisition will require you to think critically about how to set up scalable infrastructure and processes, as well as think creatively about what data we should go after and how to get it. You will work across the entire organization as well as with customers and prospects in order to identify and prioritize data sources to be integrated into our various products. You will also manage Ribbon’s Network product, which enables patients to find care that is accepted by their insurance, a significant driver of cost savings. You will work with data scientists to evaluate sources of information, and data engineers to ingest and normalize these sources. You will play a critical role in ensuring the data Ribbon collects is comprehensive, timely, and pushes forward our ability to make healthcare decisions high-quality, cost-effective, and convenient for all.

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• You have experience building and managing data-heavy products.
• You are excited about working with complex datasets and are not afraid to roll up your sleeves.
• You thrive in ambiguous environments. When the path forward is uncertain, you push forward to find creative solutions.
• You have experience building new partnerships from idea to execution to launch.
• You are operationally excellent, bringing order not only to your own work streams but also to those around you.
• You have the technical capacity to work with engineering and analytics teams and can learn new technologies quickly.
• You excel at setting the longer term vision for products and creating effective roadmaps for your teams.
• You have experience and interest in leading teams and coaching others.

Your day-to-day:

• Prioritization: You will weigh trade offs across the business to ensure we are effectively prioritizing resources and meeting customer and market needs.
• Data discovery: You will work closely with Strategic Partnerships and other cross-functional teams in order to identify, scope, and acquire new data sources.
• Design and implement process: You will work closely with data engineers to build processes to ingest and normalize data at scale, while partnering with deployment teams to deliver data to our customers more efficiently.
• Product leadership: You will build product roadmaps, scale and operationalize teams, and ensure we are acquiring data effectively.

How we live out our values for our teammates

Our goal is to make this the best career decision any of us have ever made. We stand by our values to make it happen.

Run Toward Hard Problems | We are motivated by the toughest challenges. We seek out hard problems that have the most impact and solve them to help those who need it most. We encourage our teammates to take ownership of outcomes that motivate them. Everyone at Ribbon has a say in our objective and key result (OKR) planning process for their teams and across teams. 

Put Your Team First | We are a family. We are all happier and healthier when we take care of each other and put each other’s needs ahead of our own. We take care of you by offering fully covered insurance premiums on health, vision, and dental, a 401K plan match, and a flexible working policy that includes progressive family leave guidelines, flexible working schedules, and unlimited vacation.

Do What You Say | We are honest with each other. We are accountable to each other. When we commit to accomplishing our goals, we make it happen. Every team member has the opportunity to own high-impact work at Ribbon.

Stay Hungry, Keep Improving | We are humble. We will make mistakes, learn from those mistakes, and be better because of those mistakes. Here, feedback is a gift and mistakes are learning opportunities. We have a thoughtful culture that focuses on giving and receiving regular positive and constructive feedback to help us support each other and make each other better. Also, speaking of “hungry” we offer plenty of snacks, food, and coffee.

Practice Habits of Excellence | We measure our success by the process it took to get there. We will always do our very best and we are proud of the outcome because of it. At Ribbon, we focus on how we get things done by documenting and sharing our learnings, We are building the systems we need to scale our company and support our work for the long-term. 

Build With Empathy | We are building the best healthcare experience for our users. When faced with a difficult decision, we do what’s best for people’s lives. This includes our team. Every Ribbon teammate shares working and lifestyle norms, and we hold each other accountable to respecting these norms so each person can balance work-life integration that works for them.

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Ribbon Health is proud to be an Equal Employment Opportunity employer. We do not discriminate on any basis covered by appropriate law. All employment is decided on the basis of merit, qualifications, performance, and business need. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].