Job Description
Be a key member of the Data Marketplace team where you'll be working on a data products that will transform how our customers discover, access data and use data! Your knowledge of the ways users engage with online products and tools will help create the experiences that will shape our roadmap for years to come. Leadership will look to you to leverage product discover, feature prioritization, partnering with tech and design on delivery as well as your product marketing skills will vastly improve the way our customers get their work done.
Job Responsibilities
You will be delivering customer journeys that provide a seamless, easy to use, end-to-end workflow that spans across data publishing, discovery, access, and consumption. You'll have a keen understanding of the product's target audience and in-depth knowledge of relevant product features. Collaboration with our product, design and technology teams to develop feature requirements and roadmaps will be a key to your success. Our team will count on you to create marketing communications and provide leadership updates on our wins, issues, and blockers.

• Coordinate with the Product and Technical teams, content producers, researchers, and developers to produce and improve product artifacts.
• Aggregate, analyze, and act on customer data to improve customer engagement.
• Own the end-to-end artifacts for delightful customer experiences for multiple products within the Data and Analytics organization.
• Partner with researchers to define, contribute, and maintain user-centric design processes that include market analysis, customer feedback, customer interviews, usability testing, and behavioral analytics.
• Use business requirements, analysis, research findings, and your skills developing delightful experiences to help identify use cases and high-level requirements.

Required qualifications, capabilities and skills

• 6+ years of experience as a product manager, product owner, product marketing or similar role
• 6+ years of experience designing for web-based, responsive, and accessible applications
• Excellent written communication, presentation, and interpersonal skills. Good storytelling skills are a must.
• Demonstrated proficiency in best practices for web-based application information architecture design, design patterns, usability principles, and techniques
• Strong technical background and the ability to effectively communicate feature requirements to engineering teams.
• Experience working in a fast-paced agile environment
• Bachelor's degree in product management, product marketing, analytics, or 7+ years equivalent professional experience

Preferred qualifications, capabilities and skills

• Prior Marketplace experience a huge plus
• Solid understanding of how data and analytics are performed and used to increase value
• Experience conducting user research, analyzing quantitative customer data, and gathering other voice of customer data.
• Visual and graphic design experience

Please note: Relocation assistance is not offered/supported for this role.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.