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Sr. Product Manager, Commerce / Growth Partnership

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At Disney Streaming, we're experiencing explosive growth, reaching 221M total subscriptions across our streaming product portfolio. As we continue acceleration across all our streaming services (Disney+, Hulu, ESPN+, and Star+) we're looking for talent that enjoys working in a dynamic and fast paced environment. Collaboration and innovation are key to our success, and as a division within the Walt Disney Company, we have a unique opportunity to bring truly magical experiences to consumers around the world.
We're looking for a Sr. Product Manager to deliver the best consumer-facing subscriber experience in the world. As part of the Growth + Commerce Product team, you will be the product owner for initiatives that drive customer acquisition and retention with our Global Partners on Mobile (Apple + Google) and Living Room Platforms (Streaming Devices such as Roku/Amazon, Smart TVs and Gaming Consoles). The ideal candidate is collaborative, makes data-driven decisions, obsesses about the customer, forms strong yet loosely held opinions, and can build trust with all areas of the business.
What You'll Do

  • Define and assume product ownership for Growth + Commerce initiatives for customers watching on Global Device Partners including optimization of sign up flows and one time purchases
  • Establish KPIs, best practices and documentation for all aspects of customer acquisition and retention through Global Device Partners
  • Collaborate and coordinate with engineering, design, marketing, product leadership, analytics and other stakeholders on objectives and business requirements
  • Translate inputs and business needs into detailed product requirements documents and user stories.
  • Lead execution and iterative improvement of features with Design, Front End Engineering + Services teams across Disney Streaming.
  • Facilitate meetings / collaboration sessions and create internal materials to keep teams aligned
  • Maintain all necessary JIRA tasks, boards and detailed documentation across teams, as well as all necessary communication to internal stakeholders
  • Analyze our existing user experiences and industry best practices to identify opportunities to drive growth and improve value propositions for our user
  • Partner with other Product Managers to streamline system integrations and enhance existing business processes


Basic Qualifications:

  • Minimum of 5+ years of experience in product management
  • You have experience working collaboratively + effectively with engineering and design partners
  • You're able to measure the value and effort required for initiatives and prioritize them accordingly on a roadmap
  • You have experience using JIRA and/or other product and project management tools
  • You have excellent written and oral communication skills
  • You're an analytical thinker with strong problem-solving skills
  • You have an ability to make quick decisions to solve complex technical and operational challenges
  • You put focus on supporting team interaction, boosting motivation, and appreciating contributions
  • You're familiar with working on projects with distributed teams, making use of technology and process to overcome the challenges of working with remote staff
  • High energy and capable of multi-tasking and context-switching with ease in a fast-paced and ever-evolving organization
  • You know how to effectively raise issues and resolve problems / roadblocks as they occur
  • Bachelor's degree required, MBA or technical degree preferred


Additional Information:
This role can be based hybridly out of our Santa Monica, California; New York, New York; Seattle, Washington; San Francisco, California offices

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Technology we use

  • Engineering
    • C++Languages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • Backbone.jsFrameworks
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Location

500 S. Buena Vista Street, Burbank , CA 91521

An Insider's view of The Walt Disney Company

How does the company support your career growth?

Over my 13 years with the company, I’ve had passionate leaders and colleagues with diverse backgrounds who have taught me and given me opportunities to expand into areas I never thought possible. You have the freedom to take career risks and apply your previous experience in ways you may not anticipate.

Chase

Product Management Director

What is your vision for the company?

Disney has always been at the heart of the evolution of the media industry, and technology is an essential part of that. The way that we tell and consume stories in the future is going to be completely different than it is today, and The Walt Disney Company is uniquely positioned to shape and create that future.

Jamie

SVP/Chief Technology Officer, The Walt Disney Studios

What are The Walt Disney Company Perks + Benefits

The Walt Disney Company Benefits Overview

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more. Together, these rewards make up a comprehensive package that help you live your best life, grow personally and professionally and take advantage of the special extras that only Disney can provide.

Eligibility for certain reward programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement.

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days

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