Product Manager - Internal Operations

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About Stellar Health:

We are a tech and services company whose mission is to empower primary care providers to deliver high-quality and efficient healthcare.

Our workflow tool is unique in transforming small practices to be successful in Value-Based Care contracts, during a time when insurers are under a lot of pressure to move to this model of payments and better patient outcomes.

Our founding team covers a wide range of experience and skills - having built multiple best-in-class technology products in their careers, with deep healthcare knowledge and experience in starting successful companies from the ground up (more about us at https://stellar.health).

About the position:

Stellar Health is looking for a Product Manager with experience in internal operations and product development to join us! You will have the opportunity to own a piece of the product footprint, contribute to our Product Management culture, work directly with the senior leadership team, and partner with a world class engineering team.  Best of all, you will have the opportunity to work directly with end users to impact patient care for an unlimited number of patients.

Who will love this job:

  • You are obsessive about getting to know our internal users and processes, understanding their needs and wants, and anticipating opportunities they haven’t yet imagined.
  • You get things done and you love working in a dynamic environment; we move quickly, and it creates opportunities to learn about a wide array of topics.
  • You understand, appreciate, and enjoy the responsibility and accountability that comes with being assigned high level ownership over projects and their success.
  • You work well with cross-functional teams and are a stellar communicator. You thrive off of being able to explain complicated concepts to teammates that are part of different disciplines.

What you’ll do:

  • Develop deep empathy for internal operations teams and the practice-facing experience.
  • Own articulating hypotheses, creating user experience stories, and be accountable for delivering these products on time.
  • Write clear and concise Product Documents for the entire team to align around.
  • Rollout new functionality or processes by collaborating closely with our Operations, Engineering, and leadership team.
  • Hold the engineering team to a high standard of speed and quality.
  • Develop, socialize, and maintain product roadmaps, specifications, and priorities for the Internal Operations team.
  • Establish and contribute to processes that will improve Steller Health’s product development practices.
  • Gather data insights and design tools that enable healthcare data exchange at scale.

You should have:

  • At least 4 years of professional work experience as a SaaS or web-based application product manager or business analyst is required.
  • A proven track record of using data to solve business problems.
  • Process design experience, including iterating on existing processes, that is rolled out to a body of internal users.
  • Previous experience working on a product with end users is required.
  • Experience working on products or services that support practices, health systems, payers or other parts of the healthcare ecosystem is a plus.

Pay, Perks & Such:

We offer a full slate of benefits, including competitive salaries, stock options, medical, dental, vision, life and disability coverages, a 401k program and flexible vacation. 

Note on COVID response: 

At this time, Stellar is offering a hybrid work environment for those employees who wish to go into our office. We will not be requiring employees to work from our office until 2022. If you would like to learn more about our COVID response measures and Return to Office plans, please mention this when you speak with a Stellar Recruiter. 

Diversity is the key to our success. Stellar Health is an equal opportunity employer and we are open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.  

We believe that diverse teams -and the different identities, cultures, and life experiences our team members bring to the table- enable us to create amazing products, find creative solutions to interesting problems, and build an inclusive working environment. 

We encourage everyone to apply to our roles, even if they do not meet every single qualification on a job description, and our team is committed to reviewing every resume submitted.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • DjangoFrameworks
    • PostgreSQLDatabases
    • PhotoshopDesign
    • AsanaManagement
    • BasecampManagement
    • WordpressCMS
    • InsightlyCRM
    • MailChimpEmail
    • SlackCollaboration
    • Webex MeetingsCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

We're located right next to Union Square - a great location for anyone commuting into our office.

An Insider's view of Stellar Health

What are some things you learned at the company?

I've learned so much about startups! When I joined, we were much smaller. Every level-up has brought new challenges and exciting problems. Witnessing all the growth and change has been an incredible learning experience.

Diane

Software Engineer II

What are Stellar Health Perks + Benefits

Culture
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
We offer Sustainable Hours, Unlimited PTO, and a Hybrid + Remote-Friendly working environment
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
We have partnered with Ethena to provide regular, recurring anti-harassment and unconscious bias training.
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Stellar Employees are reimbursed up to $75 per month through our Joon benefit towards expenses in the following categories: Health & Wellness, Work From Home, Family Care, Pet Care, ETC.
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
We have run BLM and AAPI donation drives, with Stellar matching 100% of employee contributions.
Child Care & Parental Leave Benefits
Childcare benefits
We have partnered with Vivvi to provide inhome and remote learning opportunities for employees with children.
Generous parental leave
Stellar offers Family Leave at a recommended minimum of 12 weeks (3 months) and up to a maximum of 21 weeks (five months), as applicable, for parents and caregivers.
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Unlimited PTO!
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Stellar Health offers a free Citibike membership to employees who want to commute to the office by two wheels.
Company-sponsored outings
We are committed to having fun as a team on a regular basis! Company & Team retreats, Holiday Parties, Game nights, happy hours, and team picnics!
Free daily meals
If you come into our office, you can expect lunch and snacks to be provided.
Free snacks and drinks
Some meals provided
We frequently set up Dinners and Seamless credits for employee led events.
Company-sponsored happy hours
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
We have a Home Office Reimbursement program for Hybrid and Remote Employees!
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

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