Product Manager, Marketing at Justworks

| Greater NYC Area
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Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Justworks is looking for a self-starting and entrepreneurial Product Manager, Marketing to help us build and maintain the growing digital presence of our brand on our public-facing marketing websites. This role is responsible for managing and delivering digital products and website experiences that stand out in the competitive landscape and are aligned with our mission and strategic objectives.

The Product Manager, Marketing sits on a cross-functional team of engineers, designers, and web producers and reports to an Experience Design Manager. Together, we create experiences that are memorable, helpful, seamless, and give people a taste of what it's like to be a Justworks customer. If you’re someone who values moving quickly, working iteratively, and innovatively driving product initiatives across the company - we’d love to hear from you.

What You Will Work On
  • Manage all marketing website and content platform projects end to end, including project plans, quality of deliverables, dependencies, and outcomes. 
  • Establish a product vision and shared set of priorities across the team and the company, which meet the most important needs of our buyers and support business objectives
  • Market intelligence—be the expert on our buyers, who are they, how they buy and their key buying criteria
  • Understand the competitive landscape—be an expert on our competition and how they are positioned
  • Plan the launches of net-new products and releases of existing products, and manage the cross-functional implementation of the plan
  • Other duties as needed based on department and/or organizational needs
 How You Will Do Your Work

As a Product Manager, Marketing, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

  • Incorporating data, research, market analysis, and customer needs to inform product strategies and roadmaps; building consensus and confidence around roadmaps & how we evaluate success
  • Gathering and documenting product and stakeholder requirements; ensuring project documents are complete, with abundant detail, current, and stored appropriately
  • Setting priorities for the team by grooming a backlog of work; maximizing efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
  • Communicating website priorities and status updates across the company; providing transparency to the roadmap and prioritization process
  • Conducting regular planning sessions throughout the product lifecycle for all technical solutions & initiatives; leading thoughtful discussions about what it would take to execute the product vision 
  • Creating specifications and testing plans that identify and mitigate potential project risks
  • Troubleshooting technical issues and report bugs to the engineering team
  • Working closely with Security, Business Intelligence and Legal teams to ensure the website is up-to-date, compliant, and that we’re following best practices
 Qualifications
  • 3-5 years of experience in website and/or app development + delivery
  • Experience managing teams using scrum and/or kanban agile methodology
  • Familiarity with user experience and interactive design best practices
  • Basic knowledge of CRM/CMS tools (Salesforce, Pardot, Contentful, Mailchimp etc.)
  • Familiarity with Jira/Atlassian, Asana, or other project management software
  • Excellent facilitation, written, verbal, and presentation skills with an ability to communicate with a wide range of team members and job functions
  • Experience working cross-functionally with engineering, design, product, and project management counterparts to deliver products/services
  • Able to impartially evaluate conflicting priorities to recommend the best path forward
  • Energized by solving complex product problems 
  • Strong leadership, organizational and execution skills
  • Growth minded and able to bring positive energy in the face of adversity
Diversity at Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status. 

Our DEI Commitment

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • SalesforceCRM

Location

All positions are based at Justworks’ new headquarters at 55 Water Street, located in downtown NYC overlooking the East River and Brooklyn Bridge.

What are Justworks Perks + Benefits

Justworks Benefits Overview

People are our most prized asset. We do hard work, and we’ll always work hard to take care of you.

Culture
Volunteer in local community
Whether it's through Justworks-sponsored initiatives or in pursuit of a cause that matters to you, get paid while you're giving back. All Justworks’ employees get up to five fully-paid volunteer day
Partners with Nonprofits
Through Partnerworks, our team provides learning and development, recruitment, and networking opportunities to groups that are typically underrepresented in our industry.
Friends outside of work
Get to know your colleagues and make new friends during outings to local NYC events, our annual summer camp retreat, and monthly random lunches.
Eat lunch together
Monthly random lunches help us all take some time out to meet people from across the company.
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Justworks’ dedicated program manager for Diversity and Inclusion (D+I) oversees the company’s formal practices and policies.
Unconscious bias training
Diversity manifesto
At Justworks, we believe it takes diversity of identity, culture, and life experience to create a world in which starting, running, and joining a growing business is an accessible option for all.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Justworks employees can contribute up to $2,500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
We offer weekly onsite yoga and meditation classes.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Enjoy access to top-notch medical, dental, and vision insurance with the options you need to feel secure and take care of yourself, your way. Justworks offers plans with 100% covered premiums for individuals and 90%+ covered premiums for families.

Taking care of yourself doesn't end with having good health insurance, especially when it comes to dealing with stress or issues in your life outside of work. Get free access to Talkspace, the leader in anonymous, accessible, and professional online therapy. Plus, with Health Advocate, you’ll have legal, financial, and medical bill resources at the ready.

We carefully vet the benefits and perks we offer in Justworks. That means you get access to all the same great options as our customers, plus everything that’s still in beta — all while helping to make our product even better.

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