Product Manager, Marketplace Product
About Headway
Headway is building a new mental healthcare system, rewired for access and affordability.
We all know someone that has struggled with mental health - 1 in 4 people have a treatable mental health condition - but the overwhelming majority don’t get the care they need. The primary reason is cost - seventy percent of therapists don’t accept insurance, meaning paying for therapy is usually very, very expensive.
Headway is building the first national, virtual network of therapists who accept insurance, helping providers to expand their practices, and individuals to finally find a therapist they can afford. And we’re doing it all through software.
We launched in April of 2019 and are already powering thousands of therapy appointments every single day. To scale our mission, we’ve raised funding from the world’s preeminent VCs (backers of Facebook, LinkedIn, Slack, Uber, Oscar) as well as the nation’s most innovative healthcare entrepreneurs (founders of One Medical, Flatiron Health, and Clover Health).
We believe a team's strength is in its people. Headway is solving a national problem of affordability, and we know this cannot be achieved without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, and experience.
Join us, and make an impact.
The Role
Creative, thoughtful, and easy-to-use products have engendered love from Headway’s providers, patients, and payers from day one. As we scale our mission across the United States, we have profound opportunities to build upon this love in new and exciting ways, all with the aim
of rewiring mental healthcare from the inside out, and creating access to affordable care where it could not have existed before.
As the PM for our Marketplace product, you will own the core user experience on headway.co, responsible for connecting tens of thousands of patients to quality, affordable care across the country. You will be responsible for finding creative ways to guide prospective patients through
a vulnerable therapy discovery journey from start to finish, and for creating therapy relationships that may (if we do our jobs) serve as powerful, positive inflection points in real humans’ lives.
You'll be a great fit if...
- You have 4+ years of experience building beautiful software products that engender love from your users (bonus if consumer facing in the healthcare space)
- You are analytical, experimental, and creative. You know when to use data, but you also have the vision and intuition to take leaps when data is not available
- You are empathetic: you are eager to see the world from your users’ perspective
- You are scrappy: you are excited to roll up your sleeves, solve problems without precedent, and blaze a trail for those that will follow you.
- You're energized by ambiguity: You are excited by the idea that roadmap may change, because you will help build the roadmap. You are motivated by the opportunity to build the things that will help us scale, and you will ruthlessly prioritize the things that matter most
- You are motivated by our mission. We are working to solve the biggest problems in mental health care today (access and affordability). We have already helped thousands of people get care they couldn’t have otherwise afforded today and we’ll help millions tomorrow
Headway is currently remote, and will be for the foreseeable future. However, once it is deemed safe to do so, we will be returning to our office in NYC.