Product Manager, Marketplace
What do we do?
Teachers Pay Teachers (or TpT, as we call it) is a community of millions of educators who come together to share their work, their insights, and their inspiration with one another. We are the first and largest open marketplace where teachers share, sell, and buy original educational resources. Our community brings immediate access to a world of expertise and offers educators more time to focus on students and teaching.
The New York Times called the phenomenon we lead “A Sharing Economy Where Teachers Win”.
Why do we do it?
Our dream is to make the expertise and wisdom of all the teachers in the world available to anyone, anywhere, at any time. We believe that we can help create real good in the world by empowering the educators to teach their best.
Who are we looking for?
We modeled our company culture on the virtues of our community of teachers and we are assembling one of the most talented teams in New York. We think this article in EdSurge about sums it up.
We’re building a team of deeply good people doing great things. We listen first. We love our work. And we are all teachers and learners in whatever we do. We believe that productivity is never an accident. It’s the result of a commitment to excellence, intelligent planning, passionate teamwork, and focused effort. We want every day to be fun and to matter.
Role:
TpT is looking for a Product Manager to play a critical role in rethinking and upgrading the product experience for TpT’s payment products. You’ll own and lead the core marketplace team to revamp critical user journeys centered around cart, checkout, payouts and taxation products. You’ll work closely with other product teams (including other PMs, Design, and Engineering) to craft a core marketplace experience strategy, prioritize features and build an incredible experience for our community of more than 5 million educators.
You will work closely with the lead product manager, designers, engineers, community specialists, business operations and marketing to identify problems and product opportunities that TpT can solve for schools. You are a long range and structured product thinker who approaches building products in a thoughtful, exhaustive and thematic way. You thrive in a collaborative environment and you are a proactive communicator adept at managing stakeholders. Our ideal candidate will use design thinking, data analytics, user research, A/B testing, and iterative development to build intuitive experiences and products that empower educators to teach at their best.
Responsibilities:
- Define a product and prioritization strategy for TpT’s payment products.
- Apply experimentation and analytical lens to improve marketplace conversion.
- Lead the cross-functional team of engineers and designers to define and implement new business models for TpT.
- Deliver effective payout solutions that meet the needs of all sellers.
- Drive product enhancements that help TpT and its sellers comply with sales tax laws.
- Conduct user studies and research to validate that the new user experiences across the marketplace.
- Communicate with clarity the strategy, progress and success to executives, the entire company, the board and external stakeholders.
- Balance a strong product sense with the ability to execute and launch truly great products.
Qualifications:
- Believe in our mission to connect and empower teachers
- 5+ years of experience building products
- Track record of using qualitative and quantitative data to prioritize and drive decision-making
- Exceptional communication skills - able to share your opinions and debate (strong beliefs, loosely held)
- Open-minded, collaborative, and eager to learn and solve hard problems
- Tech-savvy - comfortable in detailed conversations with developers, able to communicate complex technical issues to a wide range of audiences
- Demonstrate humility, curiosity, versatility, and creativity
- A substantive job application that stands out, shows what you’ve built, and tells us who you are as a person
Extra credit:
- Payments experience
- E-commerce/Marketplace experience
- Education or teaching experience
- BA/BS in Computer Science or related technical field