Product Manager, Merchant

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Job Summary

 

 

Bread is a technology company that aims to transform the way the world shops online. We build tools, technologies and APIs that allow merchants to integrate installment loan financing and other alternative payment products anywhere in their customers’ shopping journey. Bread was started in 2014 by financial technology veterans, and has experienced explosive growth to date. We’re backed by top investors including Menlo Ventures, Bessemer Venture Partners, Kinnevik, among others. 

We’re looking for a Product Manager to join our Merchant team. You’ll be helping to build out and improve our B2B suite of solutions, with the goal of empowering our merchant and partner customers to understand, manage, and optimize their end-to-end experience with Bread. We have an ambitious agenda set out for the next year, and product development is key to enabling our business, process, and customers to scale. We’re looking for individuals who are results-oriented problem solvers to build innovative products and features that will help us achieve our mission of transforming consumer finance.

 

Job Description

 

 

 

Your role at Bread:

  • Partner cross-functionally with engineering and design to build and deliver features that will enable both Bread and our business customers to scale
  • Develop a deep understanding of our current and future merchant customers—their business needs, their day-to-day activities, and their workflows—to understand how to evolve existing features and explore new ideas that deliver customer value
  • Translate broad Merchant team objectives into a roadmap, tactical goals, priorities, and OKRs for your cross-functional product team
  • Build deep relationships with internal stakeholders, including Partnerships, Sales, Marketing, and Merchant Success, to inform product opportunities and drive internal alignment
  • Collaborate with internal partners on go-to-market preparation and activities, including problem discovery, documentation, training, release notes, sales collateral, messaging and communication, and merchant adoption 
  • Mature our process for regularly consolidating data and customer inputs in order to track impact and build a deep understanding of customer needs

 

What we are looking for: 

Must have:

  • 1-3 years of product management experience
  • An empathetic, clear communicator with experience building relationships and alignment both internally and externally
  • Demonstrated success in working closely with engineering and design partners to bring products and features to market
  • Efficient prioritization and organization skills—able to flexibly manage scope and priorities in order to deliver the most customer value within key deadlines
  • A self-starter who can balance independent exploration with responsiveness to new data, customer feedback, stakeholder input, and managerial coaching
  • A curious, evidence-driven product manager always on the lookout for new qualitative and quantitative learnings

 

Nice to have:

  • Experience working in B2B

 

Education:

 

 

 

 

Certifications:

 

 

 

 

 

Work Experience

 

Skills

 

 

 

About Alliance Data Card Services

Alliance Data Card Services provides market-leading private label, co-brand, general purpose and commercial credit card programs, digital payments and Comenity-branded financial services. Using the industry’s most comprehensive and predictive data set, advanced analytics, and broad-reaching capabilities, Alliance Data Card Services has been helping partners increase sales and provide greater value to their customers for more than 30 years. Follow Alliance Data Card Services on Twitter, Facebook, LinkedIn and Instagram.   

 

 

About Bread®

A division of Alliance Data, Bread is a leading digital payments company that works with merchants and partners to personalize payment options for their customers. Through its full-funnel recommendation engine, Bread empowers merchants to sell more, improve conversion and lift average-order-value. Follow Bread on Twitter, Facebook and LinkedIn.

 

 

Alliance Data Card Services and Bread are a proud part of the Alliance Data enterprise, a FORTUNE 500 and S&P MidCap 400 company headquartered in Columbus, Ohio with more than 8,500 associates worldwide.

  

  • Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k).

  • All job offers are contingent upon successful completion of credit and background checks.

  • Alliance Data is an Equal Opportunity Employer.

  • Alliance Data will provide accommodations to applicants needing accommodations to complete the application process.

  • Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Alliance Data.

  • Alliance Data participates in E-Verify.

  • Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

  • Alliance Data complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws.  Applicants with disabilities may contact Alliance Data to request an arrange for accommodations.  If you need assistance to accommodate a disability, you may request an accommodation at any time.  Please contact the Recruiting Team at [email protected].

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Location

In the heart of the Flatiron district in between both Madison Square Park and Union Square Park

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