Product Manager (multiple levels)

Team Management - Managing a team of 4 full time employees + 4 contractors, responsible for direct report’s success and development. Improving and streamlining processes that will allow the team to scale with growth. Managing Office Ops Vendors - Overseeing vendor budget and owning the vendor procurement & insurance processes. Manage floor planning & seating charts across 5 floors, 550+ employees. Budget management - Managing Office Operations budget, expense reports, and invoice approval process. Physical Security, EAP, Safety - Owning Visitor Management process, coordinating with security vendor & managing onsite staff, managing badge ID process & system, building out company wide policies around security and emergency action planning.

As a Technical Support Engineer, you will serve as the primary point of contact for our users as they utilize our platform to curate cancer data. This role is highly collaborative and focuses on ensuring our application is successfully empowering our users to work effectively. A Technical Support Engineer is self-motivated, can read and write code, and can handle a fast-paced environment while demonstrating excellent user empathy.

We're looking for an Operational Excellence Associate to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team and why Flatiron Health is the right next step in your career.  What You'll Do In this role, you'll work with our Operational Excellence Team to drive value through strategic projects, process improvement, and change management for

In this role, you'll work with the Legal Team to provide legal support for Flatiron’s employment needs and serve as a key internal point of contact and subject matter expert on all matters relating to employment and/or employee benefits law. Reporting to the General Counsel, you'll partner with Legal, People Operations and our Leadership team to implement employment-related policies and procedures.

The role of the Product Marketing & Strategic Planning team is to partner with functional teams at Flatiron to ensure a cohesive and winning go-to-market strategy, on all sides of the provider-facing organization. As a the Product Marketing Associate for OncoEMR on this team, your top responsibility is to ensure commercial success of our oncology-specific EHR.

The Business Development team is responsible for identifying and driving key business opportunities at Flatiron in three areas: (1) strategic partnerships (2) M&A and (3) new market development. We are looking for people who will not only develop new strategies to accelerate Flatiron’s growth, but will also drive their execution to deliver results. Some examples of our work include bringing new products to market with a partner (e.g., developing

The Accounting team is responsible for preparing accurate financial statements in accordance with US GAAP and working cross-functionally with teams to manage financial risks. We work in a fast-paced environment with complex customer contracts that often employ multi-element pricing. In order to scale with the growth of the company, we are constantly building new processes and improving existing ones. As a member of this team, the Senior Accountant will work closely with the revenue managers, other members of the Finance team, as well as cross-functionally to ensure Flatiron’s revenue recognition policies and procedures are in accordance with US GAAP. In addition, this person should be familiar with billing and collection practices.

We're looking for an Administrative Assistant to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team and why Flatiron Health is the right next step in your career. 

The IT Systems Engineering team plays an integral role in supporting our employee productivity through the various tools, applications, and hardware that we manage. This NYC based role will help ensure that our systems & infrastructure are reliable, optimal, and agile. In addition to overseeing those systems & infrastructure, you will develop and deploy tools that help optimize productivity.

  Are you interested in building scalable, reliable, and secure cloud infrastructure? As a Senior DevOps Engineer, you will:

Lead strategic engagement to develop long term, enterprise-wide partnerships with our biopharma partners, as well as other strategic collaborators (e.g., government / regulatory, advocacy groups). Become a subject matter expert on Flatiron’s offerings and reliably represent our capabilities to advance the research priorities of our biopharma research collaborators. Ensure effective day to day engagement with our biopharma research collaborators (e.g., HEOR, Bioinformatics, Medical Affairs), including on-site representation at client meetings (anticipated travel: Serve as the primary point of contact for biopharma research collaborators, interfacing to align Flatiron's offerings with client needs and selling new products and services to meet those needs. Lead development of new business proposals -- directly contributing to Flatiron revenues across the Research business. Collaborate with Flatiron’s cross-functional research team to ensure Flatiron delivers high quality work to our biopharma partners that exceeds client expectations. Act as the voice of the customer and collaborate across internal functional groups (product, research oncology, quantitative science, engineering, business development, legal and finance team members) to identify opportunities to enhance existing products, identify new potential product offerings and influence go-to-market strategy. Identify client-driven opportunities to enhance existing products, and identify potential new product offerings. Closely partner with the broader Life Sciences Partnerships team to execute against Flatiron’s sales strategy to drive explosive growth for the Flatiron Research business. Contribute to strategic initiatives, such as identifying and pursuing new growth opportunities for Flatiron and championing new processes to optimize Flatiron Research.

In this role, you'll work with the Provider Software Technical Support Engineering Team to act as the voice of the customer, bridging the gap between product, engineering, and client facing teams. You'll focus on ensuring a smooth client experience by tackling high priority issues and driving resolution of technical escalations.

Our oncology-focused products, clinical content, and services have the ability to directly impact healthcare providers and the care that they provide to patients. To ensure that patient safety commitments continue to improve, Flatiron Health’s Clinical Oncology team is seeking a senior patient safety professional to work with cross-functional teams to refine, maintain, and oversee our patient safety programs intended to accelerate improvements primarily focused on our community oncology initiatives (e.g. electronic health record, billing solutions, practice management offerings). We are looking for a candidate with direct experience building, maintaining, and overseeing patient safety programs intended to ensure that software products, clinical content, and services are safe and add value to end users. This role will provide dynamic leadership for patient safety programs, educate to the broader organization on patient safety best practices, consult with management and staff, and oversee first in class patient safety strategies.

We're looking for a Coordinator to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team and why Flatiron Health is the right next step in your career.  What You'll Do In this role, you'll work with lawyers and compliance and privacy professionals to provide support for the day-to-day needs of Flatiron’s growing Legal Privacy & Compliance team

The Finance team is responsible for preparing accurate financial statements in accordance with US GAAP and working with cross functional teams to manage financial risks and make our goals achievable. We work in a fast-paced environment with significant volume of customer transactions. In order to scale with the growth of the company, we are constantly building new processes and improving existing ones. As a member of this team, the Billings & Collections Analyst will be working closely with the Revenue Team and will be responsible for maintaining all billing and collections related activities for our SaaS line of business.

We are seeking to hire multiple attorneys to continue to accelerate Flatiron’s mission to improve lives by learning from the experience of every cancer patient. These roles will provide product, regulatory, commercial and compliance support to our Provider and Life Sciences teams. These roles may also support associated business development and partnership activities, as as well as other legal matters that inevitably arise throughout our day. Working collaboratively with other members of the department, these roles will work across the company to identify needs, advise and counsel clients, and execute on contracts and processes to allow Flatiron’s business to grow.

Generate hypotheses and validate product and design decisions using both qualitative and quantitative user research methods. Manage and execute a wide variety of interaction design projects, with a particular emphasis on accessibility. Collaborate with teams across the company, such as product, engineering, clinical, and operations to help Flatiron hit its business objectives.

As a Provider Strategic Initiatives Analyst/Associate, you will become one of the company's critical subject matter experts on key drivers of customer value above and beyond core Flatiron products. You will be responsible for driving data-based findings in support sales efforts through OneOncology, as well as help to research and assess new and current Flatiron markets, and business service offerings.

We're looking for an Implementation Specialist to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team and why Flatiron Health is the right next step in your career.  What You'll Do In this role, you'll work with the Implementation Team to support the implementation of our OncoBilling (Practice Management System) and OncoEMR (Electronic

You’ll lead a team that solves challenging ML and NLP problems using data from millions of patients and hundreds of millions of documents to enable novel research on the impact of cancer treatments in the real world, to identify rare patient populations, to create new tools for measuring the quality of care, and to improve the process for matching patients to clinical trials.

Be the primary point of contact for research teams at Flatiron Research Sites at Flatiron, partnering with the Account Management team to drive engagement with our site-facing research products. Drive the success of our prospective clinical study work with Flatiron Research Sites; this includes partnering with Product and Design teams to conduct user research with sites to understand their interest in project participation and operations. Partner with research teams at Flatiron Research Sites to implement new features and workflows related to operationalizing prospective clinical studies. Support the research needs of Flatiron Research Sites by understanding their technology gaps and needs and working with Product and Product Operations teams to implement new features and workflows. Collaborate with Clinical Oncology to ensure appropriate clinical oversight and workflow insights are incorporated to all aspects of prospective clinical trial projects and feature work. Work with relevant Product teams to prioritize the roadmap based on general site needs and specific project needs.

Help develop, manage and execute a company-wide strategic internal communications plan. Review and draft day-to-day internal communication. Mange company intranet and create and maintain compelling intranet content. Develop and own weekly company newsletter and Slack posts. Assist with knowledge management efforts, in partnership with the Director of Internal Communications and IT. Assist in developing and managing recognition programs. Project manage and coordinate logistics for large company meetings and programs. Own programming and logistics for external speaker series. Maintain communications calendar. Responsible for completing all additional job duties and projects as assigned.

In this role, you'll work with the Product Marketing team to develop Marketing strategy and execution for the Real World Evidence (RWE) business line, focusing on value proposition development and enabling the client facing (Life Sciences Partnerships) team. Reporting to the Director, Product Marketing, you'll partner closely with the Life Sciences Partnerships, Product, Research Oncology and Quantitative Science teams to drive the creation and optimization of content that resonates with our audiences.

The Abstraction Training Asscoiate will be responsible for the development of training content, including interactive training, videos, and other materials in order to ensure abstractors maintain a high level of performance with respect to both quality and efficiency. This will include developing training content and materials to ensure that abstractors know 1) how to utilize our software, 2) understand project-specific Policies & Procedures and 3) follow best practices and recommended workflows. This role will require working collaboratively with Clinical Quality Managers, Clinical Data Specialists, Clinical Abstraction Managers and other members of the internal Abstraction team. This role will report to the Senior Abstraction Training Manager.

We are looking for people to join our Clinical Data team who are experienced in clinical data and fluent in oncology terminology to help us interpret and organize clinical oncology data. You would be responsible for developing data capture forms, designing feasibility tests, improving on our data model, analyzing results, and providing feedback to the team. We are open to multiple levels on this team.   Responsibilities: Work with cross

The Oncology Clinical Content Associate/Manager will be responsible for the development and maintenance of medical content, and for helping to integrate this content into Flatiron’s technology platform to make it useful for clinicians and patients. The Oncology Clinical Content Associate will interact and collaborate closely with the Oncology, Product Development, Medical Informatics, Account Management, Implementation, Support and Product Marketing team members to successfully execute on the company’s strategic vision.

Flatiron Health has built a unified data set that is unparalleled in its depth and accuracy and gives our partners the capability to ask questions about data that weren't answerable until now. Our Quantitative Sciences team answers these questions.

Flatiron Health has built a unified data set that is unparalleled in its depth and accuracy and gives our partners the capability to ask questions about data that weren't answerable until now. Our Quantitative Sciences team answers these questions.

This role will support peer to peer interaction with life science partners’ regulatory teams. While this position will not directly handle submissions (i.e., Flatiron is not the sponsor), successful candidates will leverage their deep regulatory affairs expertise to assist Flatiron Health and our partners navigate the regulatory submission life-cycle from discovery (e.g. using RWE to define drugs targets) to post-marketing activities (e.g. using RWE for new indications).

The Program Manager, Clinical Initiatives will drive new initiatives at Flatiron, focused on the intersection of our Provider network and Research businesses. They will interface with strategic partners to drive success of projects related to various areas, including quality improvement and clinical research. Uniquely positioned within the organization, this role will work cross-functionally with teams across Flatiron to identify new ways to bring value to clinicians across the Flatiron Provider network.

Act as an expert in your domain area, serving as a partner to product. Build creative solutions to tough business challenges. Have a nose for value and empathy for your internal and external customers by proactively identifying problems that have a high impact on the business. Promote technical best practices and mentor other engineers within your team.

Data Insights is an entrepreneurial group of engineers that join Flatiron product teams to facilitate the process of market fit discovery, rapid prototyping and iteration. We use engineering and data science tools to unlock the most value from our data. We talk with clients, work with oncology experts and code in Python, SQL, R or whatever it takes to advance our goal of dramatically accelerating cancer research and improving patient care. This

The NYC-based IT team supports users in our NYC office, SF office, as well as a large population of remote workers. Your typical day will include responding to IT requests, configuring laptops, administration of user accounts, and contributing to the varying “whatever it takes to get the job done” needs of our team. We are a small, growing team which means there are changing priorities, and plenty of opportunities for you to learn and contribute. As a Desktop IT Support Engineer you will:

[Please note that this is an office based position at Flatiron's office in New York, NY] Flatiron Health is a healthcare technology and services company focused on accelerating cancer research and improving patient care. Our platform enables cancer researchers and healthcare providers to learn from the experiences of every patient. In order to advance this mission, Flatiron Health’s Regulatory Policy team facilitates strategic engagement with the

As a QA Engineer, you will test application functionality for our physician and patient facing applications. We are looking for technically strong and creative individuals that possess a passion for driving quality and ensuring a positive end user experience.

The RCM Sales Manager role at Flatiron is responsible for selling our Revenue Cycle Management solution alongside the OncoCloud™ suite of products and services into the Community Cancer Center space. This role will drive sales excellence and quota attainment for all areas. As a Sales Manager/Director, you will have the opportunity to make a significant impact to the growth of the Provider business and Flatiron’s overall operational objectives. This job requires consultative selling skills, adherence to and participation in the improvement of our sales process, client management and organizational skills, and operational discipline. Being a mission-driven company, the individual should share our passion for tackling one of the most complex medical and technological challenges of our time. We are looking for sales leaders who are excited about changing the world of oncology and healthcare.

As a Data Engineer, you will work closely with oncologists and statisticians to build software that will help our customers discover novel insights into their data. You will design our data infrastructure, and use it to develop extensible, robust data and analytics pipelines, tools, visualizations, and services for accessible and flexible data analysis. You will learn more than you ever thought possible about how cancer is treated in the real world, and your work will directly support oncology research and publications.

Are you interested in building elegant and scalable systems to help our customers unleash the power of their data? As a Platform Software Engineer you will design and implement backend components such as services, data stores, infrastructure, instrumentation, and deployment tools. You will continuously ship new features for our cloud based infrastructure. You will empower Flatiron’s engineering team to scale both as we grow and iterate on new products. You will work on large, web-based and data processing applications. You will be responsible for the extensibility of reliable, scalable infrastructure that is used by multiple engineering teams and products.

[Please note that this is an office based position at Flatiron's office in New York, NY] Flatiron Health expects our organization to meet high quality, ethical and compliance standards. We operate in a highly regulated space, with defined requirements from the US Food and Drug Administration (FDA), Health and Human Services (HHS), Office of National Coordination of Health IT (ONC), as well as other state and federal requirements. To that end,

Our team is looking for a senior informatician who can lead projects, formulate Flatiron’s vision for semantic interoperability, educate Flatiron community in the areas of Knowledge Representation, interoperability and standardization. This job requires a sharp analytical mind, love of clinical data, and a passion for tackling one of the most complex medical and technological challenges of our time. The ideal candidate is excited about

Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic medical record for oncology, a first-of-its-kind analytics tool, patient portal, and integrated billing management.

The Accounting team is responsible for preparing accurate financial statements in accordance with US GAAP and working cross-functionally with teams to manage financial risks. We work in a fast-paced environment with complex customer contracts that often employ multi-element pricing. In order to scale with the growth of the company, we are constantly building new processes and improving existing ones. As a member of this team, the Revenue Accountant will work closely with the revenue managers, other members of the Finance team, as well as cross-functionally to ensure Flatiron’s revenue recognition policies and procedures are in accordance with US GAAP. In addition, this person should be familiar with billing and collection practices.

We have openings for engineers across multiple product lines, technology stacks, and experience levels. We welcome full-stack engineers, passionate backend engineers, engineers that are enthusiastic about data, aspiring architects, and emerging engineering leaders. Are you dreaming of building elegant and scalable systems to help medical providers unleash the power of their data? As a Backend Engineer, you will design, implement and deploy services, data stores, instrumentation and infrastructure.

Our product management team is looking for an experienced product leader who is excited about defining a technology experience that enables Flatiron to improve cancer care. The successful candidate will own the technical roadmap for improving the architecture, scalability, performance, and reliability of our cloud infrastructure, crafting a developer experience that defines how Flatiron Engineers continue to innovate and scale. This job requires a sharp analytical mind, an entrepreneurial spirit, and a passion for taking on some of the most complex challenges of our time.

We're looking for a Talent Development Manager to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team and why Flatiron Health is the right next step in your career. 

As a Full Stack Engineer, you will craft intuitive web interfaces to make complex data accessible and useful through extensive web-based applications that improve oncologists' complex workflows so that they can focus on their patients.

Our Data Insights Engineering team does all things data. We are looking to add a Data Reporting Analyst to partner with our OncoEMR customers to support their data needs by building reports for real-time clinical data. Our ideal candidate is happy to write SQL code, but even more excited to ask clients “why”, find common patterns, and proactively work with engineering to build features that allow clients to access the information directly. As a Data Reporting Analyst you will:

We are looking for senior leaders with deep methodological expertise in quantitative sciences who are excited to make an immediate impact in a critical space. This position requires outstanding problem-solving, analytical, communication and leadership skills; experience with mentoring junior staff; and the tenacity to execute against deliverables in a timely, high-quality fashion. You will be the analytical lead and collaborate with a cross-functional team of account directors, oncologists, product managers, and software engineers to help develop, commercialize, and deliver our data and analytics products. Working in a rapidly expanding business, you will be consistently challenged to partner with Flatiron colleagues and lead the analytical strategy to answer important questions in cancer research.

Provide administrative support to 3-4 senior leaders. Manage communications and scheduling, calendar management, travel coordination, expense report management. Handle confidential and non-routine information and facilitate communication between the appropriate internal departments. Proactively consider and organize important deadlines, meetings, and necessary follow up. Complete miscellaneous tasks as assigned.

Flatiron’s Life Sciences Partnerships (LSP) team is looking for an Operations Associate / Manager who will support the LSP team by driving key internal projects and process improvement, in partnership with LSP managers. Successful candidates will be detail-oriented, skilled at balancing multiple projects at once and excited to support the LSP team in doing critical and important work to accelerate our RWE business.

Our product management team is looking for an experienced product leader who is excited about defining a technology experience that enables Flatiron to improve cancer care. The successful candidate will own the technical roadmap for improving the architecture, scalability, performance, and reliability of our cloud infrastructure, crafting a developer experience that defines how Flatiron Engineers continue to innovate and scale. This job requires a sharp analytical mind, an entrepreneurial spirit, and a passion for taking on some of the most complex challenges of our time.

Join a team of oncology physicians and nurse practitioners on our Research Oncology team. The RO team provides clinical and research leadership both within and outside Flatiron. The team works on a day-to-day basis to ensure quality and translate real-world data into insights that benefit cancer patients. This includes input into how data sets are developed and used, thinking about scientific problem sets and their interpretation, and working

The Interface Engineers are the primary technical touchpoint for our cancer center partners who use our EMR. They work with customers to prototype dashboards, gather feedback and work with the broader Product Engineering team to identify and solve critical customer challenges.

Abstracting clinical data from patient charts using Flatiron’s proprietary system. Triaging and responding to abstractor questions. Performing patient-level quality assurance on dataset deliverables. Helping with feasibility and initial testing of novel data points or new abstraction approaches. Assisting with testing of new Patient Manger tools or features. Meeting task and/or review panel targets as determined in consultation with team leaders and management. Obtaining and maintaining credentials to abstract on a number of modules, as determined by management. Participating in regular team teleconferences and other meetings as required. Maintaining a high level of performance, as measured by both efficiency and quality scores. Working a minimum of 32 hours/week and submitting a weekly timesheet. Traveling to New York City for in-person meetings at least 1-2 times per year.

As a Senior Software Engineer - Test Infrastructure, you will setup and maintain the test automation infrastructure of our physician and patient facing applications. We are looking for technically strong and creative individuals that possess a passion for driving quality and ensuring a positive end user experience.

Our security team embodies a collaborative, efficient, and flexible working environment. Each role is not limited to the responsibilities outlined; we collaborate and draw on shared team experiences whenever possible in order to strengthen our security posture across the board. Although we are a hyper growth company, we still operate with a small team mindset and work in cross functional capacities. The Security team and the entire organization

At Flatiron we are building a disruptive software platform dedicated to oncology that connects cancer centers across the country on a common infrastructure. Our platform aggregates and transforms real-world data at a scale and clinical depth never seen before. The process is carried out by Abstractors - nurses and tumor registrars who extract complex clinical insights from EMRs. The Clinical Abstraction Manager will manage a subset of the remote

The Partner Solutions (PS), Life Sciences team is focused on maximizing the value Flatiron partners derive from our real world evidence products by: 1) Developing infrastructure to scale FH’s approach to analytic method dissemination 2) Driving adoption of priority methods and product features 3) Making the customer voice more actionable to enable evidence based decision making PS spearheads curriculum deployment in person and online (e.g.

In this role, you'll work with the Real World Evidence engineering, research oncology, and biostatistics teams, among others. Reporting to the VP of Product and Operations for RWE, you'll develop roadmaps, strategies, and implementation plans for some of our most cutting-edge scientific work with real-world patient data.

Overview Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges.

The Research Oncology team provides thought leadership and day-to-day research planning and interpretation for the Research Organization. This includes input into how data sets are developed and used, as well as thinking about scientific problem sets and their interpretation.

Are you energized by leading world-class software engineers while remaining hands-on with coding and technical architecture? As an Engineering Manager, you will lead a software engineering team in building products while maintaining a high quality bar with scalable and reusable technology. You will be mentoring, coaching and inspiring software engineers on the team to take on new technical challenges and grow their careers. You will lead the team in looking at problems in new ways and inventing simple solutions to complex problems.

We're looking for a Technical Support Engineer to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team, and why Flatiron Health is the right next step in your career.  What You'll Do In this role, you'll work with the Provider Software Technical Support Engineering Team to act as the voice of the customer, bridging the gap between product,

Flatiron Health's Research organization was started in 2014 with the goal of serving cancer patients by accelerating research. We believe that existing clinical research paradigms are ill-equipped to answer the research questions that face drug developers, academic researchers, and regulators in the oncology space today. By focusing on technology solutions that can be deployed widely across the Flatiron network of providers, Flatiron has the opportunity to generate insights that were previously impossible.