Haven Technologies has built deep capabilities in the life, annuity and disability insurance spaces. And now, our tech is your tech.

The same purpose-built platform and expertise that have helped us delight customers, transform complex, advisor-driven businesses, and launch groundbreaking products with speed are available to everyone as a SaaS offering. Insurance carriers can use our advanced solutions for new business, in-force management and product development.

But Haven Technologies is not just, well, all about technology. Our people and culture make our product. We believe magic happens when people have an opportunity to work with amazing colleagues and build things that matter.

As a team made of over 300+ dreamers, possibility-seekers and difference-makers, we are focused on taking on challenging problems to create simple, more accessible, and more customer centric solutions. We're located in New York's Flatiron District and in case you're wondering, yes, we provide free snacks. Cold brew too. If you're creative, professional and kind, we'd love to hear from you. Curious about what it’s like to work with us? Read about our culture and values here!

Let’s change the future of life insurance. Together.

ABOUT THIS ROLE:

The Operations team at HavenTech is looking for a motivated self-starter with a passion for building software to solve complex and high-impact problems in simple, innovative, and customer centric ways. Your role will involve reimagining existing operational processes that lead to simpler and more positive customer experiences. As a member of the Operations Solutions team, you will collaborate with other product owners, customer support, compliance, information security, and key stakeholders to outline new product features and ensure that development teams have the information they need to make these features a reality.

WHAT YOU WILL DO:

• Manage a roadmap: capture work from a wide range of inputs, understand and prioritize this work so your team is always working on the most impactful projects
• Collaborate with engineers and designers to drive product development from conception to launch
• Define and measure OKRs
• Drive and influence business decisions based on data and metrics
• Gather a deep understanding of the problems that you’re tackling through research and regular interaction with customers; define and frame those problems for the team
• Own and maintain the quality of the product areas your team is responsible for; deliver software in every release

REQUIRED:

• Bachelor's degree required
• 3+ years of work experience with product development
• Experience developing requirements and seeing a feature through production deployment 
• Know when and how to craft qualitative and quantitative feature tests
• Intellectually curious, pro-actively seeks to learn new things and drive improvements
• Embodies a team player mentality by modeling professional behavior, supporting a culture of collaboration and inclusion, while staying humble
• Attention to detail with tenacity to pursue complex problems
• Clear and concise written communication
• Authorized to work in the US without sponsorship now or in the future

 Preferred:

• 2+ years experience as a Product Manager

BENEFITS

We have a stellar team of co-workers, a really cool office, a flexible hybrid work schedule, and lots of fun activities. Oh yeah, and we pay competitive base salaries and we reward performance. Our salary structure is commensurate with experience. In addition, you will be eligible to participate in our comprehensive benefits program including medical insurance and 401(K).

We believe that one of the benefits to working here is our people and culture! We’re proud to share that we’ve been consistently named a top workplace by Great Places to Work (#11 Best Workplaces in New York, #15 Best Workplaces in Financial Services and Insurance) and BuiltIn (Top 10 Best Midsize Company to Work For in NYC)!

As part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in our vaccine record tool, vaccination or regular testing, mask-wearing, social distancing, and daily health checks. Requirements may change in the future with evolving public health landscape. Haven Technologies will consider all legally required exemptions and accommodation requests.