Product Manager, Developer Experience & Technical Infrastructure
The Petal Mission
Petal’s mission is to expand access to opportunity, by making responsible, modern financial services available to everyone. Founded in 2016, Petal provides technology-enabled credit cards to consumers who are historically underserved by mainstream providers.
Petal pioneered automated cash flow underwriting, a transformative new approach to assessing consumer creditworthiness with the potential to expand access to tens of millions of U.S. consumers without credit history, or for whom traditional credit scores do not tell the whole story. Petal pairs this groundbreaking, data-driven underwriting technology with a mobile-first, digitally native product experience designed to help users manage and build credit responsibly. For Petal, it’s a mission as much as it is a business—with a goal to reimagine finance for the next generation of consumers.
At Petal, we're looking for people with kindness, positivity, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Petal, we welcome diverse perspectives from people who think rigorously and aren't afraid to challenge assumptions.
The Product Manager, Developer Experience & Technical Infrastructure role
In this new role, you will partner closely with Engineering to build a vision for the technical platforms needed to sustain Petal’s rapid scaling towards our mission. You will create the roadmap for how we get to that vision and drive the prioritization, planning, execution and communication to get us there.
You will be working closely with a team that is focused on creating and maintaining Petal’s rapidly scaling infrastructure and developer tooling. Together you will ensure that our systems are highly available, quickly deployed, and of high quality as we scale to millions of more users.
Key responsibilities:
- Establish and maintain the right set of measures of success and satisfaction for our Engineering infrastructure. Use and communicate those data insights to inform the work of the team.
- Collaborate with Engineering and company leadership to establish top-level priorities for Petal’s platform and then prioritize projects accordingly.
- Work with Engineering to synthesize a product vision and actionable roadmap for Petal’s rapidly scaling infrastructure.
- Create user stories that clearly describe the infrastructure improvements on the roadmap to facilitate implementation.
- Define and track timelines for deliverables. Lead complex program management efforts across multiple Engineering teams to roll-out improved tooling across the large and growing team.
- Communicate best practices in a way that inspires enthusiastic adoption across the organization.
- Strategically negotiate and manage key infrastructure vendor relationships.
Characteristics of a successful candidate:
- Technical depth including CI/CD tools, orchestration engines and cloud infrastructure.
- Great verbal and written communication. Can convey complex topics with simplicity and clarity in both documentation and meetings.
- Project management experience leading successful technical projects across multiple teams.
- Analytical approach to prioritization.
- Experience successfully evangelizing engineering best practices.
Nice-to-haves:
- Knowledge of CNCF ecosystem: Kubernetes/Argo, AWS, Github
We are an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. We’re proud to be different, together.
For our California employment information privacy statement, please click here.