Product Manager, Portal

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At Particle Health, our mission is to enable simple and secure access to actionable healthcare data for digital health innovators. 

Particle is shaping the new standard for healthcare data exchange with a user-friendly API platform. We create intuitive experiences for developers, build scalable infrastructure product teams love, and collaborate with innovative leaders launching data driven healthcare solutions.

Unofficially? We also intend to #destroythefaxmachine

About the Role

Particle Health seeks a Product Manager to support our team of Engineers and Designers as they design, build, and integrate tools for the transformation and delivery of data to consumers, internal and external. The Product Manager will support the overall product design, development, and management of product functions and features related to Particle's developer portal and internal customer management tools.

Areas of Responsibility

  • Drive and support the overall portal product roadmap, vision, and strategy.
  • Translate demand into functional product requirements through detailed specifications and planning.
  • Manage timelines and the sprint process with the engineering and design teams.
  • Research and report competitive intelligence on product features and functions
  • Monitor metrics and analyze performance and customer usage of developer portal and internal customer management tools.
  • Manages customer feedback loop.
  • Refine data product strategy through customer product interviews.
  • Stay up to date on healthcare data standards, health IT policy, and other relevant topics

Ideal Candidate Profile

The ideal candidate will…

  • Be organized and proactive in coordinating work within the engineering team and able to communicate openly across product and business teams.
  • Prioritize progress before perfection. They deliver solutions incrementally and predictably.
  • Always be learning. They bring action orientation and seek to continuously improve the teams they work with. They excel in a culture centered on open communication, strong feedback, quick experimentation, blamelessness, and embracing failure to learn from it.
  • Be a strong communicator. They believe in open and honest communication and work to cultivate this within the team and organization. They approach everything with an open mind and listen to different perspectives when determining a path forward.

QualificationsRequired

  • Bachelor's degree or equivalent practical experience
  • 3+ years of professional product management experience. Product ownership experience preferred but not required
  • Experience creating and maintaining product requirement documents and technical specifications.
  • Experience working with work item tracking systems such as Jira, GitHub Issues, Clubhouse, or Linear
  • Experience working with developer portals

Nice to Have

  • Experience with health data formats like HL7 V2, CDA, FHIR
  • Advanced education or certification in a technical or business-related field
  • Experience maintaining project timelines and communicating with a wide range of stakeholders
  • Experience leading sprints within an agile software development environment

At Particle Health, we believe that creating and nurturing a respectful, equitable, and inclusive culture is the best way to work. We're developing our career pathways, performance evaluation, and employee engagement programs to ensure our employees have what they need to succeed now and in the future.

We offer a complete benefits package, including health/dental/medical coverage for you and your family, 401(k) matching, flexible work schedules and time off including "Flexible Fridays," generous paid parental leave, and more.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • Google Cloud SpannerDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement
    • MondayManagement
    • HubSpotCRM

Location

Particle has an office on 20th, close to Union Square, Gramercy, and everything in between. There's a solid group who come in regularly, but we are primarily a remote-first company.

An Insider's view of Particle Health

What are some social events your company does?

When we get together quarterly, we try to do a group dinner, and we're often hanging out in the office or at our local after work - anyone who is around is invited!

Troy

Founder

What does career growth look like on your team?

In engineering, we operate on a well-defined career ladder, outlining clear requirements and expectations for each level. This transparency fosters growth, encouraging us to meet the next level's requirements. We cultivate a balance between collaboration and leadership, encouraging growth as an individual while excelling as a cohesive team.

Amy

Software Engineer

How do you empower your team to be more creative?

I enable creativity by working with the team to distill down to the important outcome we are seeking. This requires supporting the engineering team in owning the path. By cutting away preconceived notions of how we might solve a problem the team can find success with autonomy, searching for a solution versus waiting for instructions.

Cody

Engineering Manager

What are Particle Health Perks + Benefits

Particle Health Benefits Overview

We offer a complete benefits package, including 100% covered health/dental/medical coverage for you and your family, 3% 401(k) matching, flexible work schedules and time off, generous paid parental leave with new parent coaching, and more.

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Company-sponsored happy hours
Pet friendly
Professional Development Benefits
Job training & conferences
Lunch and learns
Company puts on Lunch and Learns frequently!

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