Product Manager, Provider Experience at Oscar Health

| Greater NYC Area
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Oscar Product is a growing, fast-paced team using technology and design to revolutionize healthcare. We work on a wide range of projects in several areas: building next-generation consumer experiences, expanding into new markets, creating better ways for healthcare providers to interact with patients, optimizing internal operations and processes, and lots more. In this role, you’ll play a key part in building out a best in class digital and servicing experience for our physicians, hospitals, clinics, and practices.

We’d love to hear about your experiences and interests to see if this would be a great fit for you!

You are:
  • Experienced. You have worked directly with engineers and designers in product management roles for 2-3+ years. (We’re serious!)

  • A fast learner. Healthcare is complicated; you’re excited to get into the details and become an expert in health insurance infrastructure, from how claims are processed to how payments flow through the healthcare system.

  • Strategic and analytical. You can turn new, vague ideas into implementable projects and identify new opportunities that move the needle. You use data to clarify decisions wherever possible (hard data skills like SQL a plus).

  • An end-to-end thinker. You can look at a problem and create a solution all the way from top-level goals to nitty-gritty operational details.

  • User-centric. You have a passion for user experience, and you can do everything from user research to working closely with designers to create an amazing experience.

  • Empathetic. You understand other disciplines and bring everyone together using clear communication and strong structured thinking.

  • Great at prioritizing. There are a million ways to make the healthcare experience better - we can’t fix all of them at once! Where will you start and why?

  • Collaborative. You love helping engineers, designers, operations experts, and other teams around you do their best work. You solve problems with others and can also take the lead on larger cross-functional projects.

  • Organized. You are a natural at project managing multiple small and large projects at the same time and getting things done.

  • Above all: you are mature, open-minded, and nice. (No jerks allowed!)

Your day-to-day will include:
  • Defining the business and user goals of your features and product area, creating process and system specifications for our operations, and working across teams to implement them.

  • Driving a road map for the designers and engineers you work with to rally around.

  • Working with engineers, designers and other internal stakeholders to create specs and implement features.

  • Making sure your features are on track and high quality, and helping your team adjust them as needed.

  • Generating insights from data and user research to inform decisions, create learnings, and measure success.

  • Coordinating and organizing work across multiple perspectives and functions within Oscar.

  • Testing, monitoring and maintaining the areas you’re responsible for to ensure seamless and uninterrupted operations.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we work to cultivate an environment where exceptional people can be their most authentic selves and find both belonging and support. We're on a mission to change healthcare -- an experience made whole by your unique background and perspectives.

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.

Pay Transparency Policy: Oscar's Pay Transparency Policy ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here.

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