Company Overview

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
 
For the 30th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2019, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2019. We’re treating cancer, one patient at a time. Join us and make a difference every day.

Job Description

PRODUCT MANAGER 

WHO ARE WE?   

The Tech Incubation team aspires to push the existing boundaries in cancer care at the confluence of tech and health. We function as an engine for innovation that supports bold, scientific experimentation with new technologies in a variety of breakthrough domains that helps shape MSK’s digital transformation. The team is a multidisciplinary group of designers, product managers, engineers and data scientists whose activities range from basic tech research, to proof of concept and design work, to streamlined pilots and evaluations of new technologies in production clinical and business environments. We also reach beyond institutional walls to forge collaborations with academic, startup, and established industry partners to accelerate and augment these activities.  

WHAT WILL YOU WORK ON?  

As Product Manager (PM), you will report to the Associate Chief Information Officer (ACIO) and will lead an experimental product development pipeline with an iterative, fail-fast mentality. Your team will strive to develop impactful, if not disruptive, high-quality software and hardware products that are essential to MSK’s digital transformation. The Product Manager will own the overall quality and fitness-for-purpose of each product development effort.  You will work with the Tech Incubation leadership team (ACIO, Business Dev Lead, Engineering Manager, Portfolio Manager) to identify and assess opportunities for new product development, and work with our designers, data scientists, and UX researchers to develop product concepts and define product strategies. 

RESPONSIBILITIES  

• Manage team workload on a day to day basis, with the support of the sub-team leads – PM will be responsible for breaking new products down into essential elements, contribute to scoping and prototyping exercises and work with team members to plan work, then manage implementation.  

• Ensure cross-functional teamwork among project team members including both internal and external; attend and steer collaborator/stakeholder meetings. 
• Track timelines, define milestones, lead prioritization workgroups, manage status reports, and spearhead engagement efforts.  
•  Participate and coordinate in deployments and/or incident resolution to ensure proper point-of-escalation as needed as well as managing business communications related to releases.   
• Apply Agile methodologies in working with developers and end users – PM will create and maintain product roadmaps, carry out product and usability testing, define success measures for products, measure product performance, oversee creation of project documentation contributing to development and acceptance of user stories, and leading demonstrations to business partners.  PM will also define and continually improve team workflows and core methods.  
• Engage with technical stakeholders and leadership as needed to determine the trade-offs between scope and timeline.  

• Work closely with MSK’s Strategy and Innovation team to ensure alignment with strategic goals and initiatives for the institution. 
• Provide feedback and guidance to team members and help them develop professionally. Additionally, identify necessary skills, write job descriptions and recruit new team members  

OUR IDEAL CANDIDATE  

• 4+ years of experience as a Product Owner/Manager, Systems Manager, or Project Manager; experience in a clinical setting at a large healthcare organization or digital health company strongly preferred   
• Analytical approach, excellent communication/presentation skills, strong stakeholder management, keen to mentor/provide guidance, patient and assertive yet tactful   
• Excellent interpersonal and communication skills, ability to navigate independently, and collaborate with senior leadership  
• Strong understanding of user centered design and related methods  
• Eager to work in a complex, cutting edge health care information technology environment that will contribute vision on how best to achieve complex business goals  

• Adept in working with a range of technical staff, business partners and vendors to develop solutions  
• Comfortable with the uncertainty that often accompanies large technical projects and eager to help resolve that uncertainty  
•  Knowledge of Scaled Agile Framework (SAFe) and SAFe Product Owner/ Product Manager (POPM) certification preferred  
• Bachelor's Degree or equivalent work experience required  

#LI-POST 

Benefits

Competitive compensation packages | Sick Time | Generous Vacation + 12 holidays to recharge & refuel | Internal Career Mobility & Performance Consulting | Medical, Dental, Vision, FSA & Dependent Care | 403b retirement savings plan match | Tuition Reimbursement | Parental Leave & Adoption Assistance | Commuter Spending Account | Fitness Discounts & Wellness Program | Resource Networks | Life Insurance & Disability | Remote Flexibility

We believe in communication, transparency, and thinking beyond your 8-hour day @ MSK. It’s important to us that you have a sense of impact, community, and work/life balance to be and feel your best.

Our Hiring Process

You read the ad, agree it sounds like a great fit & apply -> Talent Acquisition contacts you to schedule a phone interview (if your profile aligns)-> after speaking with the Talent Acquisition Specialist, you will connect with the Hiring Manager by phone or video call -> if your experience is a fit, you will move forward to an on-site visit or video call with the team -> post interview feedback -> ideally an offer! -> reference check & onboarding -> orientation & official welcome to MSK