Hinge
Hinge is the dating app designed to be deleted.
New York, NY
Hybrid

Product Manager, Trust and Safety

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Hinge is looking for a Trust & Safety Product Manager who will work cross-functionally with engineering, data science, product, and community to build out a suite of best-in-class abuse prevention systems to keep bad actors off Hinge and maintain the quality of our user base. As the newest member of the Community Team, you will learn more about our product management process and behavioral patterns in dating app culture. This role is critical to ensuring the success and safety of the Hinge community. 


Responsibilities

  • Develop an in-depth understanding of the bad actor landscape and abuse trends within the Hinge community.
  • Build a roadmap and develop a long-term vision for bad actor removal and prevention in partnership with engineering, data science, product, and community.
  • Develop functional specs and business requirements related to systems and features to detect and stop abuse and fraud on Hinge.
  • Partner with engineering teams on the design and implementation of scalable solutions to prevent abuse and fraud on Hinge.
  • Develop new internal tools to enable our moderation and member services teams to resolve community issues.

About You

  • You have 2-4 years of experience as a product manager or other multi-discipline solution ownership role.
  • You can demonstrate high levels of empathy and can translate user safety needs into innovative products and features.
  • You clearly communicate to both technical and non-technical audiences.
  • You are a data-driven decision maker.

Bonus Points

  • Experience with machine learned products a plus.
  • Preferred background in social platforms, fraud detection/moderation, or trust and safety.


Objectives in the first three months

  • Define a vision and roadmap for internal tool optimizations
  • Spec one to two user-facing anti-bad actor features
  • Release three product features that move the needle on Community initiatives

Our Company

We believe the quality of your relationships determines the quality of your life. So when it comes to your most important relationship, it makes sense to take a more thoughtful approach. Hinge provides an alternative to swipe culture by creating smart matches and natural conversations among people who are on the same page. That’s why 75% of our first dates turn into second dates, and why we’re the #1 mobile-first dating app mentioned in the NYTimes Wedding section. Hinge is where the next generation is going when they’re over dating games and ready to find meaningful connections.

Our Culture

  • Open: Invite and deeply consider challenges and criticism.
  • Candid: Share your genuine thoughts and opinions directly, in real time.
  • Kind: Be empathetic, communitarian and trustworthy.
  • Engaged: Be self-empowered, purposeful and involved. Lean in and be the solution


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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What are Hinge Perks + Benefits

Hinge Benefits Overview

We have a generous benefits package thanks to being a part of the larger Match Group, but we run out of our very own HQ in the Meatpacking District. A lot of thought and resources go into providing an enjoyable and rewarding experience at Hinge.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
We provide employees with a flexible working schedule that includes Summer Fridays and a hybrid work environment.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hinge has Employee Resource Groups (ERGs) that celebrate and champion everyone. Some ERGs include LGBTQIA+, Unapologetic@Hinge, Women of Color, Vibras, and Parents (+ many more).
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our employees can contribute up to $3,500 pre-taxed dollars for individual plans and $7,000 pre-taxed dollars for Family plans on annual basis.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Our liife insurance is equal to 1.5 times an employee's annual salary.
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Hinge provides employees with a 401(k) matching plan managed by Schwab. We match 100% of contributions up to 10% of an employee's annual gross pay.
Company equity
Hinge offers employees SARs that vest 50% after 2 years and 100% after 3 years. Once vested, these SARs can be liquidated or converted into Match Group stock (MTCH, Nasdaq).
Employee stock purchase plan
Performance bonus
Hinge offers each employee an annual performance bonus at up 10% of your salary based on company performance.
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Hinge offers 20 PTO days, 18 holidays, 2 flex holidays, and 10 wellness days to all full-time employees.
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
We offer pre-tax commuter benefits for all employees
Company-sponsored outings
Free daily meals
In-office employees can take advantage of catered lunch Monday-Thursday.
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
We enjoy lunch together on Wednesday every week. During those Wednesday Lunches a member of the team hosts a lunch and learn featuring a new team member, department tutorial, new projects or AMAs.
Promote from within
Mentorship program
Continuing education stipend
Get a $3,000 annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 204,000 courses
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Hinge also offers employees a Monthly Date Stipend. All employees receive a $100 monthly date stipend to go on great dates and build relationships with their partners, friends, and families. Employees try out new date spots, review them, and then share the reviews with Hinge members for date inspiration.

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