Product Manager

| Greater NYC Area

Electric is a Series A startup backed by Bessemer Venture Partners, Bowery Capital, Primary Venture Partners and led by a team of seasoned entrepreneurs, operators and technologists. With software forming the foundation of every office, Electric is the world’s first all-in-one, modern IT support solution that can truly meet the needs of growing businesses.. Through a chat interface, personalized service and flat-rate pricing we keep our client’s email, computers, Wi-Fi and software running smoothly at a fraction of the cost and headaches normally experienced with traditional managed service providers.

Our company is a fun, fast-paced environment with enormous opportunities for career advancement. We are seeking highly motivated, detail-oriented go-getters who want to move up in a tech startup.

The Role

We are seeking an experienced and creative Product Manager with entrepreneurial instincts and a desire to build something from the ground up. As a Product Manager at Electric, you will work closely with Customer Success, Engineering, and Sales to take features and enhancements from conception to reality. This is a rare opportunity as the solutions you develop and deploy will have a real and immediate impact on some of the fastest growing companies in the country. If this sounds like the right opportunity for you and you want to be a part of a company that was just named a Forbes Cloud100 Rising Star, then you should apply!

Responsibilities

  • Develop and execute a product road map to align with Electric's mission and strategic goals
  • Define and prioritize new product features based on user research, product vision, and Product metrics
  • Work closely with software and data engineers to drive product development
  • Own the outcome of product decisions based on defined KPIs
  • Understand user pain points through interviews, user groups, and shadowing sessions
  • Communicate regularly with stakeholders to ensure project alignment
  • Triage and prioritize bugs against feature road map

Qualifications

  • 2+ years of Product Management experience at a high-growth startup
  • Exceptional ability to prioritize multiple projects and requests from stakeholders
  • Proven ability to successfully lead products through the development lifecycle
  • A methodical and analytical mindset with a strong work ethic
  • Experience designing and conducting user research groups
  • Team player with a strong desire to teach others and learn from others
  • Strong empathy for users
  • Familiarity with quantitative analysis and/or SQL is a plus
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