Product Manager at BentoBox

| Greater NYC Area
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BentoBox puts restaurants online. We are transforming the hospitality industry by helping restaurants stay at the forefront of technology. Our simple and integrated platform gives restaurants industry-specific tools to manage their website and digital operations, delivered in a SaaS model. BentoBox powers industry leaders such as The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Rose’s Luxury, Eleven Madison Park & many more. Learn more at

We’re looking for a talented Product Manager to play a crucial role in executing on the BentoBox roadmap. The Product Manager will ensure both restaurateurs and restaurant guests have an exceptional experience when interacting with BentoBox products. This individual will work to enhance all parts of the user experience, and act as a bridge between technical, design, and business teams to bring the most valuable products from ideation to life.


  • Ensure that each product delivered empowers the world's restaurants to succeed in their mission of hospitality
  • Research, define, and prioritize short and long term product goals
  • Ensure products delivered adhere to a previously defined timeline and requirements
  • Deliver and maintain high fidelity products from ideation to deployment; analyze product effectiveness to drive further iteration
  • Collaborate across teams to ensure product goals are tied to business goals
  • Leverage knowledge of the hospitality industry to best define and arrange product requirements
  • Help evolve product strategy based on research, hospitality industry trends, and data acquired through direct, proactive interactions with our restaurant customers
  • Understand technical problems and work directly with engineers; inform and evaluate engineering decisions while providing clear, thorough and concise documentation and requirements
  • Break down complex challenges into actionable items in order to maintain timely product delivery schedules
  • Prioritize issues in a fast-paced environment and consistently deliver simple solutions
  • Demonstrate excellence through ownership of multiple products
  • Make difficult principle-based decisions to positively influence product delivery schedules
  • Uphold BentoBox’s core mission, vision, and principles

Skills & Attributes

  • 4+ years product management (or equivalent) experience, ideally in building digital products for small businesses
  • Strong product intuition with an understanding of thoughtful UX design and decisions
  • Strong balance of analytical and creative abilities
  • Proven track record of successfully managing and delivering digital products
  • Excellent communication and presentation skills when working with technical and non-technical individuals
  • Passionate about building digital products to improve the hospitality industry
  • Ambition and autonomy
  • Proven leadership skills with ability to empower team members
  • Comfortable and excited with ambiguous problems and working in a fast-paced setting
  • Driven by simplicity

What We Offer

  • Competitive salary + equity 
  • Full benefits (medical, dental, vision, 401(k), commuter benefits, life insurance)
  • Flexible vacation plan
  • Paid parental leave
  • Professional development, growth, and support
  • Perks when dining with BentoBox customers such as tip reimbursement
  • Stylish SoHo office with fresh snacks, seltzer, cold brew coffee, and a bar
  • Delicious catered lunches from BentoBox customers every Friday
  • Making a positive impact on the hospitality community
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • DjangoFrameworks
    • AsanaManagement
    • JIRAManagement
    • SalesforceCRM


Conveniently located in SoHo, our stylish office comes with fresh snacks, seltzer, cold brew coffee, and a bar.

An Insider's view of BentoBox

What’s the vibe like in the office?

The vibe in the office is amazing and the camaraderie is unmatched. You really feel like you are part of a huge family. Everyone has a smile on their face and is always willing to help make you feel comfortable.


Sales Specialist

What's the biggest problem your team is solving?

We're literally helping restaurants, bars, cafés, coffee shops, restaurant groups, catering companies, food trucks, lobster shacks and fast casual spots all succeed in their mission of hospitality. That, and helping them drive revenue to help their bottom line.


Sales Team Lead

What makes someone successful on your team?

Our most successful team members have a “do whatever it takes” attitude because they put the customers first. They exhibit relentless perseverance in the face of adversities. It can be scary and exhausting, but it’s also thrilling and rewarding.


Onboarding Manager

How has your career grown since starting at the company?

I came from a bartending career working for Union Square Hospitality Group, specifically at Gramercy Tavern. Working as a sales specialist at BentoBox has been an entirely unique learning experience in communicating with restaurant owners and management. I've quickly been able to gain an even wider set of outreach skills.


Sales Specialist

What are BentoBox Perks + Benefits

Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
BentoBox sponsors an office kickball league!
Professional Development Benefits
Promote from within
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