Product Manager

| Greater NYC Area

We’re looking for a Product Manager to join our growing Product team in New York City. The role is a unique opportunity to help more US customers save money using TransferWise. So far, we’ve saved over 3 million customers more than $1 billion in bank fees so far. Yet we’re moving less than 1% of the world’s money. There’s still heaps to do and we can’t do it alone. Seen any of our top tips on the Subway recently?

NYC tip #528 There’s a Brooklyn beyond Williamsburg.

Money transfer tip #2 There’s a better exchange rate beyond your bank.

Career tip #6 Join TransferWise to help build money without borders.

Your mission:

  • To grow TransferWise’s North American products by understanding and solving our customers problems. You will deliver world-class experiences and change how our customers spend, send, and receive money around the world.
  • You’ll drive the end to end launches and iterations of many products including a debit card program, a balance product with local account details, payment method integrations, and much more.
  • You’ll develop a deep understanding of our customers problems and work with a full stack product development team and many operational teams to solve them on web and mobile apps.
  • You’ll help define the goals and vision for our TransferWise offering in North America, developing and delivering a roadmap of impactful features.
  • You’ll help the team develop and measure KPIs for success.
  • You’ll work across many different TransferWise teams to deliver solutions merging many teams offerings, as well as scaling products to impact customers in other regions.

This role will give you the opportunity to:

  • Choose your own path to success - you’ll have the freedom to define the vision and the responsibility for making it happen
  • Inspire teams with your ideas, knowledge and self-starting attitude
  • Be flexible in how and where you work - we understand everyone needs a little something different so we’ll do our best to make it happen

About you:

  • You have previous Product Management experience and a proven track record of being able to deliver highly ambitious products. You’ll be ready to show what these are, and how you made it happen. You also need to demonstrate the ability to move metrics and reach your KPI goals.
  • You place customers first. You make no compromise on this.
  • You inspire others: You can explain the customer problems clearly and include others in the team to discuss solutions. You have an ability to work with a team to develop an inspiring product vision of how you see our product developing.
  • You strive to be the best: Self-driven and make things happen, show a strong desire to succeed, always looking for opportunities, determined in pursuit of your own and your customers' goals.
  • You’re a great communicator: An effective communicator, you’re straight up and honest. You can adapt your communication style to different audiences. You’re able to persuade others and you aren’t afraid to challenge something when you need to.
  • You are data-driven. You need to be able to prioritise the value you can add to customers, and get the entire company behind you. Numbers are the best way to do this. You are very rigorous about measuring impact and assessing expected impact. You know how to dissociate a bad MVP from a good one and can tell the difference between an A/B test that adds value and a one that is useless.
  • Technical know-how. You may have started out your career as an engineer or maybe it's a secret passion. You need to be able to communicate effectively with our product engineers.

Some extra skills that would be awesome:

  • You have knowledge of payment platforms, foreign exchange and highly complex systems
  • You have developed / managed a product integrating with external partners and APIs or worked in a role that gives you a good understanding of them
  • You had experience working with debit/credit cards, banks, and payment networks
  • You had experience working with teams distributed across different locations and time zones

For a sneak peek into our world check: https://medium.com/transferwise-ideas

Some of your benefits...

This is a full-time position with our growing North America team in New York City. All of our full-time employees are eligible for our great benefits, including:

  • Competitive package including salary, stock options, and company matches to a 401k plan
  • Generous paid time off policy (24 days), including an all-expenses-paid company holiday in Europe
  • A paid sabbatical after a certain period of time in the company
  • Travel to and work with teams in our offices around the world
  • Peace of mind with terrific medical, dental, and vision plans alongside family leave
  • Many social events, including weekly team lunches, Swedish coffee time, monthly team events, and more
  • A monthly gym stipend and commuter benefits

A bit about TransferWise:

Since 2011, we’ve had a clear mission: money without borders. Built by and for people who live global lives, we’re the fairest, easiest way to manage your money across borders.

We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.

Our People:

At TransferWise, you’ll be joining a movement of people who believe in a better, fairer, more transparent way of moving money around the world. You’ll collaborate to do your best work and take on problems that no one has looked at before.

If you’re keen to learn, grow, try new things and aren’t afraid of a bold plan, you’ll fit right in.

How we work:

At TransferWise our strategy emerges from the collective brainpower of all our people, who are organised in dozens of independent, autonomous teams. Teams stay closest to our customers, so they choose what problems to solve and where to spend the most time.

You’ll experience radical levels of ownership and empowerment within your role. Plus the opportunity to see the direct impact of your work on our customers.


If you’d like to understand our culture and product better, here’s a few articles for you to read: Autonomous teams, Product = people, What’s next for TransferWise, Building conviction, Anatomy of the founder interview.

#LI-EL1

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • SwiftLanguages
    • AngularJSFrameworks
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • ConfluenceManagement
    • JIRAManagement
    • IntercomCRM
    • MailChimpEmail

Location

Our NYC office is located on 24th street, in the Flatiron district amongst all the best places to eat!

An Insider's view of TransferWise

How do your team's ideas influence the company's direction?

"We work in autonomous teams that focus on specific customer problems. We define the top line KPI for the company and then teams have full autonomy on what customer problems to solve to move that KPI. This structure empowers people closest to the customers to make their own decisions. Teams move fast and in parallel."

Harsh

CTO

What are TransferWise Perks + Benefits

TransferWise Benefits Overview

We listened to what our employees wanted from us as an employer and have tailored a benefits package around them, which includes; 6 weeks paid leave for people who have been at the company for four years, a flexible-working policy, generous maternity and paternity leave, and an annual all company trip away.

When we designed our new offices, we asked our teams what they’d like to have in their workplace. We’ve created office environments where people enjoy coming in and where they can do their best work.

Health Insurance & Wellness Benefits
Disability Insurance
Our employer paid short-term disability insurance pays you a portion of your earnings if you miss time at work because of a disabling illness or injury.
Dental Benefits
We offer individual and family plans which include preventative examinations and contribution towards basic and major dental treatments.
Vision Benefits
We provide cover towards your annual eye exams, frames and lenses.
Health Insurance Benefits
We have options for family and individual insurance plans
Wellness Programs
Our wellness programme includes gym discounts and other local offers.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
We offer all our employees stock options because we’re all creating TransferWise together and we want to share the value of our success.
Child Care & Parental Leave Benefits
Generous Parental Leave
We care about your important life events and want to make sure you take the time you need with your family. In NY everyone gets 16 weeks fully paid leave to care for their child.
Flexible Work Schedule
We offer a flexible schedule that works around you and your team.
Remote Work Program
You may need to work remotely or take some time to work from home or abroad with your family. Whatever it is, you can chat to your team lead and we’ll do our best to make it happen.
Vacation & Time Off Benefits
Generous PTO
We offer 23 days per anniversary year plus public holidays and a day off on your birthday!
Paid Volunteer Time
We offer a full days paid volunteering per year
Sabbatical
After 4 years at TransferWise, all our employees have the option to take 6 weeks paid time off.
Paid Holidays
We offer all employees paid time off for public holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Our Commuter Benefits Plan reduces your commuting expenses by allowing you to set aside pre-tax money for qualified transit and parking expenses you incur while getting to and from work.
Stocked Kitchen
Some Meals Provided
Parking
You can pay for parking at or near your regular place of employment tax-free.
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

23 days holiday (PTO) + your birthday off + bank holidays and volunteer days. International Travel + 1 Abroad Company Holiday per year.

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