Product Manager at Knotch

| Greater NYC Area
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About Knotch:

Knotch is the Content Intelligence Platform that enables communications and marketing teams to measure, understand, and optimize content ROI across their digital efforts. We work closely with the following verticals: financial (including JP Morgan Chase & Co., Capital One, Citi, TD, Discover, Ally, Bank of America and Synchrony), automotive (including Ford), telecommunications (including AT&T and Sprint), retail (including Walmart), technology (including Salesforce, HP Inc, HP Enterprise, Citrix, and AWS), and consulting (including Deloitte and PwC.) We are currently expanding quickly into the insurance, fashion and health verticals.

At Knotch, we:

  1. Enable brands to become better content creators through real-time and independent measurement & optimization across on and off property content investments. 
  2. Activate content to move customers to high value actions.
  3. Turn content into a first party audience data source that flows into the rest of the downstream marketing platforms (CRM, DMP, CDP etc).

We’re based in SoHo, NYC and we're proud to have been named to both Inc.'s Best Places to Work and Built In NYC's Best Places to Work lists two years in a row!

Product Manager:

Our Product, Design & Engineering teams are constantly building and improving the products that our clients value. We’re looking for an extremely motivated person to spearhead the product team. We're looking for someone who is just as passionate about content, data and analytics as they are about social interaction and solving complex challenges with others. Our ideal candidate is super creative, excited by navigating the unknown, collaborating, succeeding through building and launching amazing, industry-leading products. If you're someone who can work iteratively but also know when it’s time to dream big and shakeup things, then we want to talk to you.

As the lead Product Manager at Knotch, you’ll play a critical role in ideating, developing, building and launching our enterprise SaaS products. Your passion will be to expand our products, develop sustainable processes, prototype new ideas, identify new opportunities, and deliver products in a timely fashion. You’ll motivate and engage our Product, Engineering, and Client Success teams every day. In doing so, you’ll be helping to craft the future of Knotch by making things, breaking things, and learning things every single day.

Here’s What You’ll Do as our Product Manager:

  • Work with the Creative Team to ideate, develop, and launch Knotch’s enterprise products and offerings
  • Manage our Project Manager and the interplay between designers and software engineers to build products in a timely manner
  • Manage product launches, and define and track KPIs to measure success and identify ongoing improvements
  • Generate insights from the data while also managing qualitative feedback from customers

You should apply for this role if you have:

  • 5+ years of product management experience at the mid-to-senior level
  • Proof of success launching products within the martech/adtech industries or within data or analytics disciplines
  • Excellent communication skills with the ability to communicate complex technical concepts to non-technical teams (and maybe even a liking for how great the Knotch benefits and office snacks are)
  • Superb project management, organizational, motivational, and leadership skills to manage moving parts across internal teams and partners (a plus if you've managed and mentored others!)
  • An eye for UX/UI design, you'll be interfacing with that team a lot
  • Experience with Jira (or similar), Agile methodology, as well as programming knowledge in Javascript, Python, and Ruby on Rails

How You'll Benefit:

  • Unlimited PTO and flexible work-from-home
  • Comprehensive health insurance
  • Free lunch while in-office
  • Unlimited monthly Metrocard
  • Mental Health and Learning & Development Programs

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • RedshiftDatabases

Location

Our HQ is on the 5th Floor of a beautiful old loft-style building located on the border of SoHo/TriBeCa by all the Canal St subway stops.

An Insider's view of Knotch

How does your team reward individual success?

I see Knotch spotlight and reward us for all kinds of wins. Since we're a small team, we celebrate them on Fridays in front of the whole company. Last year, I was lucky to help recruit a data science team member, and as a reward, Knotch flew me to my dream destination, Japan, to celebrate that success!

Ray

Associate Manager of Content Marketing

How do you collaborate with other teams in the company?

We face new problems everyday but there is an incredible support system here and everyone works collaboratively towards the best solution. We are united by a common vision and transparent in every aspect of our operations, which is so rare to find.

Jason

VP of Finance

How has your career grown since starting at the company?

Knotch's commitment to my personal growth has played a huge role in shaping my career. I've found that I'm happiest when collaborating with others and was encouraged to join the product team to work more closely across all of our teams. Knotch's L&D program has set me on a path that makes my work more fulfilling, pushing me to be better every day.

Willie

Project Manager

What makes someone successful on your team?

In any company big or small, the Client Success or Account Management team can feel like a catch-all for your clients and products. Our team members go above and beyond the day-to-day. They make personal connections with each of our clients, see things from their perspective, and work hand-in-hand. That leads to happy clients and happy Knotchers.

Margeaux

VP of Accounts

What are Knotch Perks + Benefits

Knotch Benefits Overview

We’re in Soho. We work with Fortune 500’s. We get free lunch. We let dogs in. We’ve been recognized by Inc.’s Best Places to Work two years running. We’ve also been recognized by Built in NYC’s Best Places to Work, also two years running. Here are some other cool things.

Comprehensive Health Insurance.
Free Unlimited Commuter Card.
Mental Health and Wellness Initiatives.
Educational Stipend And Career Development Opportunities.
Unlimited PTO (No, Really).
You Get To Work With Us. Every. Damn. Day.

Culture
Volunteer in Local Community
Partners with Nonprofits
Friends Outside of Work
Eat Lunch Together
Daily Stand-up
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Pair Programming
Open Office Floor Plan
Diversity
Documented Equal Pay Policy
Highly-Diverse Management Team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team Workouts
We're committed to supporting our employees' mental and physical wellness, and we've even done spin classes together!
Retirement & Stock Options Benefits
Company Equity
Knotch offers options as part of our competitive compensation package. Options vest over a four-year period after a one-year cliff.
Performance Bonus
Match Charitable Contributions
In the past, we've matched charitable contributions, most recently to The Center which offers LGBTQ communities of NYC advocacy, health and wellness programs and more.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Knotch also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
All positions can work remotely on occasion as needed (we're a flexible environment). Some positions are full-time remote already, and it will say so in the job post if it is a remote role.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
We have NYC-based events monthly and we also have two offsites per year where we fly the entire company to an exciting locale for team building and educational opportunity!
Free Daily Meals
Lunch stipend provided every day you work from your office!
Stocked Kitchen
Knotch's NYC kitchen is stocked with all the coffee, snacks, drinks, and Emergen-C you'll ever need.
Happy Hours
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and Learns
Knotch hosts lunch and learn meetings anytime we have something awesome to share with the team. We also do a Show & Tell every Friday that complements these.
Cross Functional Training Encouraged
Promote from Within
Continuing Education Stipend
We offer $1000 annualy for continuing education related to your role at Knotch (starts after 6 months of working with us)

Additional Perks + Benefits

We create our initiatives for our employees. They aren't a recruitment tool for us but rather a way for us to truly appreciate the hours and effort our employees put in every single day and to make their lives a little easier and a little better. You spend a lot of time at work- you might as well enjoy it.

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