Product Manager

| Greater NYC Area

About Knotch:

Knotch is the Content Intelligence Platform that enables communications and marketing teams to measure, understand, and optimize content ROI across their digital efforts. We work closely with the following verticals: financial (including JP Morgan Chase & Co., Capital One, Citi, TD, Discover, Ally, Bank of America and Synchrony), automotive (including Ford), telecommunications (including AT&T and Sprint), retail (including Walmart), technology (including Salesforce, HP Inc, HP Enterprise, Citrix, and AWS), and consulting (including Deloitte and PwC.) We are currently expanding quickly into the insurance, fashion and health verticals.

At Knotch, we:

  1. Enable brands to become better content creators through real-time and independent measurement & optimization across on and off property content investments. 
  2. Activate content to move customers to high value actions.
  3. Turn content into a first party audience data source that flows into the rest of the downstream marketing platforms (CRM, DMP, CDP etc).

We’re based in SoHo, NYC and we're proud to have been named to both Inc.'s Best Places to Work and Built In NYC's Best Places to Work lists two years in a row!

Product Manager Role:

Our Product, Design & Engineering teams are constantly building and improving the products that our clients value. We’re looking for an extremely motivated person to spearhead the product team. Someone who is just as passionate about content, data and analytics as they are in movies and restaurants. Our ideal candidate is super creative, excited by navigating the unknown, collaborating, succeeding and building amazing, industry leading products. Someone who can work iteratively but also know when it’s time to dream big and shakeup things as well.

As the lead Product Manager at Knotch, you’ll play a critical role in ideating, developing, building and launching our enterprise SaaS products. Your passion will be to expand our product, develop sustainable processes, prototype new ideas, identify new opportunities and deliver product that you’re proud of within the appropriate timelines. You’ll work alongside our Product, Engineering, and Client Success teams every day and in doing so, you’ll be helping to craft the future of Knotch by making things, breaking things and learning every single day.

Here’s What You’ll Do as a Successful Product Manager:

  • Work with the Creative Team to ideate, develop, and launch Knotch’s enterprise products and offerings.
  • Manage the interplay between the creative team and software engineers to build products in a timely manner.
  • Manage product launches, and define and track KPIs to measure success and identify ongoing improvements.
  • Generate insights from the data while also managing qualitative feedback from customers.

You should apply for this role if you have:

  • 5+ years of product management experience at the mid-to-senior level.
  • Experience in Martech, Adtech, or Data industries will prepare you to manage our product.
  • Excellent communication skills with the ability to translate complex technical concepts to non-technical teams.
  • Superb project management, organizational, motivational, and leadership skills to manage many moving parts across internal teams and partners. This is not a project management role, and these skills should complement your purpose of product management.
  • An eye for UX/UI design, you'll be interfacing with that team a lot.
  • In-depth technical discussions regularly with engineers and an understanding of complex technical concepts. You may also enjoy non-technical discussions focused on how great the Knotch benefits and office snacks are, how office dog days are your favorite, and maybe even some UFO conspiracy theories.
  • Some experience in Jira, Agile as well as programming knowledge in Javascript, Python, Ruby; it’s a big plus!

Benefits:

  • Unlimited PTO and flexible work-from-home
  • Comprehensive health insurance
  • Free lunch while in-office
  • Unlimited monthly Metrocard
  • Mental Health and Learning & Development Programs

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Read Full Job Description

Location

52 Walker Street, New York, NY 10013

An Insider's view of Knotch

How has your career grown since starting at the company?

Knotch's commitment to my personal growth has played a huge role in shaping my career. I've found that I'm happiest when collaborating with others and was encouraged to join the product team to work more closely across all of our teams. Knotch's L&D program has set me on a path that makes my work more fulfilling, pushing me to be better every day.

Willie

Project Manager

What makes someone successful on your team?

In any company big or small, the Client Success or Account Management team can feel like a catch-all for your clients and products. Our team members go above and beyond the day-to-day. They make personal connections with each of our clients, see things from their perspective, and work hand-in-hand. That leads to happy clients and happy Knotchers.

Margeaux

Senior Account Director

What are Knotch Perks + Benefits

Knotch Benefits Overview

We’re in Soho. We work with Fortune 500’s. We get free lunch. We let dogs in. We’ve been recognized by Inc.’s Best Places to Work two years running. We’ve also been recognized by Built in NYC’s Best Places to Work, also two years running. Here are some other cool things.

Comprehensive Health Insurance.
Free Unlimited Commuter Card.
Mental Health and Wellness Initiatives.
Educational Stipend And Career Development Opportunities.
Unlimited PTO (No, Really).
You Get To Work With Us. Every. Damn. Day.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Knotch offers options as part of our competitive compensation package. Options vest over a four-year period after a one-year cliff.
Performance Bonus
Match charitable contributions
In the past, we've matched charitable contributions, most recently to The Center which offers LGBTQ communities of NYC advocacy, health and wellness programs and more.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Knotch also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
All positions can work remotely on occasion as needed (we're a flexible environment). Some positions are full-time remote already, and it will say so in the job post if it is a remote role.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
We have NYC-based events monthly and we also have two offsites per year where we fly the entire company to an exciting locale for team building and educational opportunity!
Free Daily Meals
Lunch stipend provided every day you work from your office!
Stocked Kitchen
Knotch's NYC kitchen is stocked with all the coffee, snacks, drinks, and Emergen-C you'll ever need.
Happy Hours
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Knotch hosts lunch and learn meetings anytime we have something awesome to share with the team. We also do a Show & Tell every Friday that complements these.
Promote from within
Continuing Education stipend
We offer $1000 annualy for continuing education related to your role at Knotch (starts after 6 months of working with us)

Additional Perks + Benefits

We create our initiatives for our employees. They aren't a recruitment tool for us but rather a way for us to truly appreciate the hours and effort our employees put in every single day and to make their lives a little easier and a little better. You spend a lot of time at work- you might as well enjoy it.

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