Product Manager
SevenRooms is a guest experience platform that helps hospitality operators connect data across the guest journey. We enable operators to automatically drive revenue & profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat business. Founded in 2011, SevenRooms is venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth. We were included on Inc.‘s annual Best Workplaces & Forbes’ Best Startup Employers lists in 2020.
What You’ll Do
- Define business and product requirements
- Engage with product managers and business stakeholders driving a variety of business initiatives
- Lead cross-functional teams to execute on product plans and to deliver results
- Collaborate closely with stakeholders throughout SevenRooms to obtain buy-in for product initiatives and to set expectations
- Analyze and act on business metrics and data to grow the business
- Identify our customers' needs and opportunities through data analysis, interviews, and research through quantitative and qualitative methods
- Research and understand customer requirements, operational impacts and needs, competitive offerings, cases from Customer Support, and translate these into feature specs or product improvements
- Anticipate bottlenecks, provide support for escalation management, make tradeoffs, balance the business needs versus technical constraints
- Working with the other teams to ensure a high degree of consistency in how the company and the product are represented
- Function as the Product Owner for an Agile Scrum development team to define, deliver, build and iterate on capabilities
Who You Are
- 3+ years of product management experience within Enterprise SaaS applications
- A keen interest in technology and new technology trends
- Able to set clear and deliverable goals. Demonstrate tenacity, commitment to deliver, and be accountable for results
- Proven ability to influence cross-functional teams
- Comfortable working with large, disparate data sets and web technologies
- Able to balance multiple projects at once and adhere to deadlines (strong time management skills are key)
- Ability to deliver initiatives from conception through completion
- Curiosity to dig several layers deep into solutions with an eye toward continuous improvement
What We Offer
- Competitive salaries and flexible work life balance
- Equity share in a growing business
- Unlimited Vacation
- A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
- 401k plan
We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.
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