mParticle is looking for a Product Manager to join our fast-paced Product team responsible for the definition and creation of innovative products for our customers.

As a Product Manager at mParticle you will guide our suite of data and marketing products from targeted problem, through idea and implementation, to delivery and success. You will be responsible for articulating the market opportunity, researching use cases, and communicating a clear connection to value for our customers. This position is a fit for you if you bring focus and tenacity to solving problems, obsess about user experience, and take ownership throughout the creation of products.

Responsibilities

• Work closely with customers to understand pain points and use cases
• Collaborate with stakeholders to develop a product vision and incremental improvements
• Take ownership of products throughout the development lifecycle to ensure success
• Understand the key user needs and business requirements behind each initiative, and distill them into concrete requirements
• Collaborate with Engineers and Designers during development, acting as the domain expert and voice of the user
• Manage trade-offs and make decisions about product priorities given business goals and resource limitations
• Define and lead product initiatives that solve important problems for our clients, help them achieve their business goals, and drive increased value through the platform
• Define a path to delivery that includes identifying blockers, dependencies, and risk factors across engineering, design, sales, and customer success
• Communicate project progress across the company to key stakeholders
• Build internal documentation, support material, and marketing collateral around product specifications and capabilities
• Develop internal and external-facing product education
• Collaborate with customer-facing teams to ensure client success

Desired Experiences

• At least 3 years of experience in a product management or similar role in a software, SaaS, startup or related field
• BA/BS degree in a technical field, or equivalent practical experience
• Strong project management skills and excellent organizational and communication skills
• Strong understanding of software projects’ development, roll-out, and support risks
• Strong technical aptitude and an ability to understand technical designs, challenges, and risks
• Exceptional verbal and written communication skills

About mParticle

Founded in 2013, mParticle is the leading customer data platform that unlocks the full power of data for businesses. The company empowers brands to accelerate their growth strategy to keep pace with their customers by providing the most advanced data platform for web and apps across all devices in the marketplace. A trusted partner among renowned brands such as NBC Universal, Spotify and Airbnb among many others, the mParticle platform has grown to manage over 1 billion mobile users each month, capturing over $5 billion in e-commerce transactions and processes over 250 billion API calls. Recognized as one of Crain’s 100 Best Places to Work three years in a row and named to Gartner’s “Cool Vendors in Mobile App Development” list, mParticle has 100+ employees and is headquartered in New York City with offices in San Francisco, Seattle, Florida, and London.