White Ops
New York, NY

Product Manager

| Greater NYC Area
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At White Ops, we are all about keeping it human. We are the global leader in bot mitigation. We protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of nearly one trillion online interactions every week. The most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them.

Founded in 2012 in a Brooklyn sci-fi bookstore, our Bot Mitigation Platform protects enterprises from the sophisticated bots that threaten them. It’s an ongoing war that we fight passionately every day. Join our mission to stop bots, disrupt the economics of cybercrime, and keep it human.

Our team of Product professionals are entrepreneurial, curious, and driven. We are passionate about our mission of keeping the internet safe. We act as agile product owners/managers and support the success of engineering and our customers.

We support and challenge one another and regularly hold team takeaways, product reviews, and progress updates to fly faster. We strive to develop a highly collaborative team that works well with all the other teams to meet our clients’ needs.

We think of each other as co-creators of the future of White Ops.

What you will do:
  • You will work with our growing product management team to continue building outstanding fraud detection and mitigation products that protect the integrity of the Internet.
  • Build new products, from conception to launch. Expand our existing product footprint and market share. Build a business case, define requirements, partner with engineering to execute the roadmap, work closely with sales and marketing to define and execute the go-to-market plan.
  • Be the specialist on your products or features and the key go-to person for sales.
  • Partner with our R&D team to build a process to turn well-defined requirements and priorities into features that delight our customers.
  • Build an excellent user experience for our customers.
  • Regularly meet with customers and industry influencers to evangelize our products and gather input on our strategy and roadmap.
  • Inspect and adapt to continually improve execution.
  • Drive key industry partnerships and lead initiatives collaboratively that bring fundamental changes to protect the internet.
  • Do whatever is vital; general manager/co-founder/owner mentality.
Who you are:
  • Dedicatedly passionate about the product. Dream about it. Be able to clearly articulate what a winning product looks like.
  • 4+ years building successful SaaS products in a product management role.
  • Self-motivated and able to empower others. Lead through influence as a collaborative individual with excellent communication skills.
  • Take a customer-focused approach to building products. Passion for great user experience, from demo to implementation and ongoing customer success.
  • Ability to build trust and empathy with internal partners and external influencers.
  • High competence with Agile product management and processes.
  • Ambitious drive and proven track record to achieve stretch goals in an innovative and fast-paced environment.
  • Strong analytical ability to heavily utilize data insights in decision making.
  • You ideally have work experience in the fraud space and/or technical education or software development experience.
Benefits & Perks
  • Unlimited PTO
  • Private medical and dental insurance for all full-time employees
  • Fully paid parental leave
  • Learning & Development fund
  • Phenomenal coaching from senior leaders and challenging development opportunities
  • Monthly internet, phone bill, and meal stipend to support working remotely during COVID-19
  • Company sponsored TalkSpace membership for you and your family
Life at White Ops:

Our HQ office is located in the heart of New York City. We are growing the company deliberately with a keen eye towards maintaining values that embody diversity, lifestyle, and career growth. We are doing substantial work, and we need people to join our mighty team. We are proud of our overwhelmingly positive presence on Glassdoor and Built in NYC. We have offices located in NYC, DC, Victoria, and London.

We understand it takes a diverse team of passionate, curious, and creative people to solve the challenges involved in protecting the Internet. Our dynamic team of humans have incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Where we are

White Ops is conveniently located close to Penn Station and Herald Square.

Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AWSLanguages
    • KubernetesLanguages
    • GoLanguages
    • SparkLanguages
    • MapReduceLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
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What are White Ops Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Open office floor plan
Diversity
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
We offer a weekly "Mind & Meditation" session in the office to help bring some zen to your work week.
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Continuing Education stipend
Online course subscriptions available

An Insider's view of White Ops

What's something quirky about your company?

White Ops has a great deal of humor engrained in our culture! Having fun, generous people to collaborate with is such a force multiplier and makes our office feel less like an org structure and more like friendship. This makes all the difference when solving hard, structural problems like the integrity of the web.

Aaron

Engineer

What does your typical day look like?

I start my day with code reviews then have a standup with my team to go over tasks undertakings. A bit of brainstorming and pair programming with one of the developers which leads to a nice break involving lunch/snacks and/or video gaming/card games with the team and then I'll finish up tasks or carry over the remaining tasks to the following day.

Vane

Backend DevOps Engineer

What are some things you learned at the company?

Exceptional culture and mission can enable us to live meaningfully and accomplish the greatest work of our lives. If I’m spending 1/3 of my waking hours working, I want to solve complex problems and design experiences that make the world a better place with a team that inspires me to be the best version of myself. I discovered part of my ataraxia!

Diana

Manager, UX & Research

How do you empower your team to be more creative?

We always encourage team members to experiment with new technologies and explore their use cases in our products. We know that technology is ever changing and never stays the same. If you are not pushing forward then you are probably going backward. That's why we are creating a culture that encourages creativity and innovation

Mo

Manager, Engineering

White Ops Careers In New York
10

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Technical Recruiter

White Ops
Greater NYC Area
6 hours ago
+38
At White Ops, we are all about keeping it human. We are the global leader in bot mitigation. We protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of nearly one trillion online interactions every week. The most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them. Found

Senior Backend Software Engineer, Application Integrity

White Ops
Greater NYC Area
5 days ago
+38
The Application Integrity team is focused on providing world-class protection to our customers' applications from sophisticated fraudulent traffic. Application Integrity is a new product that White Ops is launching, and members of this team will have the opportunity to make a huge impact on the company by driving progress and success.

Learning & Organizational Development Lead

White Ops
Greater NYC Area
1 week ago
+38
At White Ops, we are all about keeping it human. We are the global leader in bot mitigation. We protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of nearly one trillion online interactions every week. The most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them. Found

Frontend Software Engineer, Application Integrity

White Ops
Greater NYC Area
1 week ago
+38
The Application Integrity team is focused on providing world-class protection to our customers' applications from sophisticated fraudulent traffic. Application Integrity is a new product that White Ops is launching, and members of this team will have the opportunity to make a huge impact on the company by driving progress and success.

Product Manager

White Ops
Greater NYC Area
2 weeks ago
+38
At White Ops, we are all about keeping it human. We are the global leader in bot mitigation. We protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of nearly one trillion online interactions every week. The most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them. Found

Senior Product Marketing Manager, Cybersecurity

White Ops
Greater NYC Area
2 weeks ago
+38
As a result of our exciting growth and momentum, we are adding two new humans to the Product Marketing team.  Our team of Product professionals are entrepreneurial, curious, and driven. We are passionate about delivering products to market to fulfill our mission: To protect the integrity of the internet by verifying the humanity of every online interaction and disrupt the economics of cybercrime. We support and challenge one another and regularly hold team learnings, product reviews and progress updates to win in the market. We strive to develop a highly collaborative team that works well with all the other teams to meet our clients’ needs.

Senior Data Engineer

White Ops
Remote
3 weeks ago
+38
The Data Engineering  team is responsible for the primary organs and arteries of our system. The team’s mission is to consistently deliver a world-class data platform that enables our security researchers, threat intel analysts, and data scientists to quickly and reliably detect malicious non-human activity. You will be solving a wide range of problems from finding more efficient ways to research sophisticated botnets to delivering only the most critical and impactful insights to our customers as fast as possible so they can take action.  

Principal Data Engineer

White Ops
Remote
3 weeks ago
+38
You have a strong sense of ownership which drives you to find ways to do things better, faster, and cheaper. You look to find new and innovative ways to solve complex problems through rigorous experimentation. You are open and transparent and work in tight collaboration with the rest of White Ops.

Director Strategic Partnerships

White Ops
Greater NYC Area
3 weeks ago
+38
Selling new products and solutions  to our largest Key Accounts, with a focus on identifying new opportunities, mapping into new business units and stakeholders, managing complex contract negotiations, creating step change revenue growth. This work includes identifying and engaging with parts of theses businesses that represent integrations points that can accelerate our product roadmap, and marketplace opportunities that can accelerate the distribution of White Ops Products. This can include creation of custom products and GTM initiatives that lead to accelerated growth of both the Global Strategic Account and White Ops businesses.

Senior Analytics Engineer

White Ops
Greater NYC Area
13 hours ago
+38
By joining the Dashboard team, you will gain a deep understanding of the reporting end of our data pipeline. This team works alongside data engineers to maintain a performant reporting experience at scale (our queries often run against billions of records). The team also works with UX designers and product managers to find new ways to drive insights for our customers.