About the Role
The Product Operations team collaborates with operations, product, and other partners to strategize and deliver products that tackle our toughest operations problems on a global scale. You will work with our consumer shopping team across the world.
As a Product Operations Manager, you'll sit on the Consumer Product Ops team and collaborate day-in and day-out with your fellow team leads (e.g., Product Manager, Engineering Manager, Product Designer, Data Scientist, Product Marketing Manager) to identify, scope, design, build, pilot, and launch products and features that will drive your team's OKRs and create best-in-class customer experiences.
This role specifically is focused on the product suite that supports Consumer Experience, which encompasses all experiences with the Uber app, and many in the Uber Rides app.
Product Operations Managers particularly own the strategic process of prioritizing which projects their team works on and the go-to-market strategies and launch plans of their products/features. They sync and collaborate regularly with dedicated Ops and legal counterparts across mega-regions to bring the voice of Ops and customer to their Product team.
What the Candidate Will Do:

• Define the operating structure and processes to implement on product strategy
• Lead a community of strategic leaders to encourage significant impact to the business
• Maintain regular communications with key team members across the org
• Ensure functional partners are aligned on key objectives for the program/product
• Advise product teams on the global feasibility of products throughout the product lifecycle
• Develop an end-to-end product rollout plan, and project-manage implementation
• Collaborate with key team members (legal, tax, policy, support, etc) to prepare products for launch
• Track core business metrics related to the product
• Identify key problem areas and/or geographies impacted by product post-launch
• Surface and advocate for key insights from the business to advise product improvement

Basic Qualifications:

• 4 years experience in operations, business consulting, finance or similar analytical role
• Proven project management success across large complex projects
• Excellent communication, the ability to engage internal stakeholders and external customers
• Deep understanding of the user experience internally and externally
• Comfortable building from 0 to 1
• Ability to leverage data to inform and support critical decisions
• Strategic alignment, able to bring key stakeholders across functions together
• A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
• Ability to foster collaboration and facilitate teamwork
• Effective prioritization

Preferred Qualifications:

• SQL proficiency
• Deep analytical expertise
• Prior experience working on global projects, or in an international setting
• Strategic alignment, able to bring key partners across functions together

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
Uber is committed to a safe workplace. We have implemented COVID-19 safety protocols that meet or exceed local public health guidelines. Workplace safety remains our number one priority. As a result, Uber recommends all US- and Canada-based employees to be vaccinated in order to access any of our facilities; this is subject to change solely at the Company's discretion.
For New York, NY-based roles: The base salary range for this role is $125,000 per year - $139,000 per year. For San Francisco, CA-based roles: The base salary range for this role is $125,000 per year - $139,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.