Product Operations Manager (Optimization)

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About Us:

DailyPay is the leader in the on-demand pay industry with an unrivaled technology platform, an unmatched list of blue-chip clients and an extensive list of industry awards. We are rewriting the invisible rules of finance by creating a new financial system. A financial system that is more equitable and inclusive, and benefits everyone. A financial system that enables workers to access their earned pay when they need it. We believe that money should move faster and smoother between employer and employee, between merchant and shopper, between financial institution and customer. 

We are a mission-driven company hyper-focused on designing technology that can build a better financial system and future. It’s no wonder that we are growing at an extraordinary pace. Now we are looking for people who are as passionate as we are about reimagining how money moves. If you’re willing to define new rules, change systems and lives, come join us at DailyPay.

The Role:

DailyPay is seeking a Product Operations Manager to optimize and scale DailyPay’s fast-growing Product team. This person will develop processes, implement tools, and devise strategies to decrease friction within our end-to-end product development lifecycle. This is a unique opportunity to influence all steps in the product and software development lifecycle to help foster a culture of successful product delivery. The ultimate goal for this role will be to eliminate the need for a dedicated project management team by leveraging process and tools to maximize transparency, clarity, and efficiency.

This role will report to the Director of Product Operations and work closely with our Product and Engineering teams, various stakeholders throughout the organization, and external vendors.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

  • Partner closely with the Product and Engineering teams to identify and address inefficiencies within the product development process
  • Implement and optimize product-related software and tools to ensure that we are leveraging them to create maximum value
  • Organize permissions, access, and views as the administrator across all tools
  • Create a flexible resource management strategy to ensure that our product roadmap aligns with available engineering resources
  • Increase transparency into the process by creating customized roadmaps, dashboards, and reports for various stakeholders
  • Manage shared spaces for documentation and information sharing (Confluence, Google Drive)

What You Bring to The Team:

  • Bachelor’s degree (Preferred)
  • 5+ years experience as a project manager, product operations manager, or related role for a software team
  • Experience as your company’s admin for Jira, ProductBoard, and/or other software project management tools; confident quickly picking up and learning new ones
  • Knowledge of various PM methodologies
  • Solid technical background and an understanding of software development concepts
  • Experience implementing and streamlining processes, optimizing workflows, introducing new features with positive business impacts
  • Proven success with change management - you know the path forward and know how to get everyone on board
  • Occasional need to work outside of normal business hours as required to support customers may be required

What We Offer:

  • Competitive compensation
  • Opportunity for equity ownership
  • Exceptional health, vision, and dental care
  • Employee Resource Groups
  • Fun company outings and events
  • Unlimited books from Amazon
  • Unlimited PTO
  • 401K with company match

No sponsorship is available for this position.

DailyPay does not accept and will not review unsolicited resumes from search firms.

DailyPay requires all colleagues in in-office positions be vaccinated against the Covid-19 virus unless there is a documented and approved medical or religious accommodation. As a condition of employment, prior to your start date, you will be required to complete an attestation of vaccination.

DailyPay is committed to fostering an inclusive, equitable culture of belonging, grounded in empathy and respect, which values openness to opinions, awareness of lived experiences, fair treatment and access for all. We strive to build and develop diverse teams to create an organization where innovation thrives, where the full potential of each person is engaged, and their views, beliefs and values are integrated into our ways of working. 

We welcome people of all backgrounds to join us on our mission*. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to [email protected]. All requests for accommodation will be addressed as confidentially as practicable.


 *DailyPay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.

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We are in the heart of the financial district, with great spots to eat, grab a coffee or enjoy a happy hour.

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