Zocdoc
Zocdoc builds products & services that simplify + streamline the overall healthcare journey for patients and providers.
New York, NY
Hybrid

Product Operations Specialist - Insurance

Sorry, this job was removed at 11:44 a.m. (EST) on Thursday, April 16, 2020
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Join Zocdoc as a Product Operations Specialist for Insurance! Insurance is a critical piece of every patient’s healthcare journey, and in this role you’ll ensure that Zocdoc’s insurance plans are accurate and consumable by both patient and provider customers. You’ll partner directly with our Data Ops and Product organizations to design the data structures and processes that keep our insurance features up to date and effective.


What You’ll Do:

  • Direct the work of the Provider Data Ops team to develop processes for ensuring our Insurance database is accurate and up to date
  • Create the taxonomy for our insurance data, able to explain the relationship from network on the physician side to plan on the patient side
  • Guide the product team on how we present insurance selections and groupings to both patients and providers. 
  • Serve as an internal SME on insurance plans and plan design as we think about future price transparency products


What’s Required:

  • Experience with SQL and business analysis
  • Comfortable in technical environments working directly with relational databases and happy to learn new systems as needed
  • Ability to context switch between systems-level thinking and attention to minute details
  • Demonstrated ability to roll out both technical and people-process changes
  • Expertise in insurance networks, health exchanges, third party administrators and value-based care schemes a plus


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What are Zocdoc Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
President's club
Employee awards
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Short Term Disability insurance covers 60% of weekly pay (capped at $1,500/week) for up to 12 weeks.
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Zocdoc offers weekly in-office yoga classes every Thursday.
Mental health benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
We offer a generous 10-18 weeks of fully paid Parental Leave.
Family medical leave
Employees who meet the FMLA eligibility criteria qualify for 12 weeks of family medical leave.
Adoption Assistance
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Recreational clubs
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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