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Product Specialist

| Greater NYC Area

Oscar is looking for a Product Specialist to support the Product team’s mission — using technology and design to revolutionize healthcare. In this role, you’ll collaborate with and learn from a talented team of Product Managers, Engineers and Designers. And you’ll take on a wide range of mission-critical processes within your product area, helping us make rapid progress on the experiences we offer and the underlying systems that make those experiences possible.

You are:

  • Articulate - You’re able to represent the needs of the product team in conversations with internal stakeholders and external vendors; you communicate clearly and concisely in written form.
  • Entrepreneurial - You have a passion for fixing problems, honing processes, and getting [things] done -- whatever is needed for us to achieve our ambitious goals.
  • Collaborative - While you can take on large projects independently, you enjoy working cross-functionally to accomplish greater goals as a team.
  • Tech savvy - You grasp technical concepts quickly and are as comfortable working side-by-side with engineers as you are explaining software requirements to a non-technical audience.
  • Analytical - You’re not afraid to dive into the data and systems to understand trends and troubleshoot issues. SQL skills a plus, but not required. 

Your day-to-day will include:

  • Managing relationships and meetings that fall within your product area including integration set-up and troubleshooting calls with vendors, hand-offs with operational counterparts, and requirements check-ins with engineers.
  • Creating and maintaining documentation to make team processes sustainable and scalable
  • Facilitating internal and external communications around feature launches, training materials, and onboarding plans
  • Ensuring that bugs within your product area are being escalated and triaged appropriately
  • Working with sensitive product data sets related to app configuration, in-progress A/B tests, and test accounts
  • ...and anything else your product area needs to be successful.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we work to cultivate an environment where exceptional people can be their most authentic selves and find both belonging and support. We're on a mission to change healthcare -- an experience made whole by your unique background and perspectives. 

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.

Pay Transparency Policy: Oscar's Pay Transparency Policy ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here.

Read Full Job Description

Technology we use

  • Engineering
  • Product
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • Google AnalyticsAnalytics

Location

295 Lafayette St, New York, NY 10012

An Insider's view of Oscar

What’s the vibe like in the office?

The vibe in the office super collaborative. I’ve never been at any company before where so many different departments work so closely together to accomplish the same vision and goals. It doesn’t matter if your team is member facing or not, the vision is the same - making health care simpler and easier to understand for our members.

Gabriela

Senior IT Technician

What's the biggest problem your team is solving?

We are striving to make a healthier life accessible and affordable for all. Everything we do is aligned towards solving that high-level problem and given the state of healthcare in the United States it is no easy task.

Isaac

VP, Engineering

What does career growth look like on your team?

As the product design director, it’s my responsibility to set the design team up for success. That means designers understand how they're performing now, how they're expected to grow and how they fit into the company’s future. At Oscar, one of our core values is 'powered by people' -- developing and growing our employees is what raises the bar.

Erin

Director, Product Design

How do you make yourself accessible to the rest of the team?

I believe accessibility is critical to effective leadership. Being accessible is not only about making time for your team, but also about fostering emotional and human connections with those around you. We have various forums in which I make myself accessible to the team, including an open door policy if anyone needs me for anything at anytime.

Sara

SVP, Product

What are some social events your company does?

Oscar does a great job of 'reading the room'. We have birthday celebrations and celebrate work anniversaries often. In addition, the "surprise & delight" events are always thoughtful, focusing on happiness, mental health, and just providing a plain old reason to take a breather. Nothing beats the company-wide camping trip over the summer though!

Blake

Recruiter II

What are Oscar Perks + Benefits

Oscar Benefits Overview

Great perks for every employee.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
In our NYC and LA offices.
Casual Dress
Commuter Benefits
Company Outings
Game Room
In our Tempe, AZ office.
Stocked Kitchen
In our NYC and LA offices.
Some Meals Provided
Catered lunch three days per week in NYC and LA.
Happy Hours
In our NYC and LA offices.
Parking
For our Tempe, AZ office.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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