Senior Director of OTC Product Development

| Greater NYC Area
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About Ro
Founded in 2017, Ro is a patient-driven telehealth company that puts you in control of your health. We’re patients, just like you, building technology to make healthcare accessible, affordable, and maybe even enjoyable. Ro powers three digital health clinics -- Roman for men’s health, Rory for women’s health, and Zero for fighting smoking addiction -- as well as Ro Pharmacy, a simple and affordable online pharmacy where every medication is $5 per month. The company’s nationwide networking of physicians and pharmacies provides a personalized, end-to-end healthcare experience from online treatment to the delivery of medication and ongoing care. Ro was named #2 in Wellness on Fast Company’s 2019 list of the World’s Most Innovative Companies, and listed by Inc. Magazine as a Best Place to Work in 2020.
This role will lead Physical Product Development at Ro in the development of differentiated and high quality OTC products. 
Who are you? Great question. You can create and drive a long term product development strategy. You have a deep understanding of the development of new OTC products from consumer insights to manufacturing to packaging. You understand the players in the space and the incentives that drive each of their decisions. 
You’re willing to roll up your sleeves and get your hands dirty. You have the ability to motivate and lead a cross functional team around a mission. You work extremely hard. You can articulate the “why” behind your decisions. You build things people want. 
Most importantly, you are driven by a desire to create products that advance the patient experience in the healthcare space. 
This roles reports into the SVP of Operations and Strategy.

What You’ll Do:

  • Partner with the Clinical, Marketing, Consumer Insights, Design, Tech, and Operations teams to build the highest quality, doctor recommended OTC products 
  • Build pipeline of OTC products with a lens towards innovation and fit within the Ro ecosystem 
  • Oversee all product development operational activities (e.g., process creation, formula and pricing decisions, forecasting and inventory with Ops team)
  • Lead regular product review sessions with senior leadership 
  • Build a first class product development function and team at Ro that is consistently creating the top quality products patient’s want 

What You Bring to the Team:

  • 12+ years of product development experience in the consumer packaged goods (CPG), beauty, or OTC pharmaceutical industry
  • Experience working across multiple product categories required 
  • Deep understanding of the process behind launching new OTC products, researching conditions, and private label production. This includes the regulatory environment, sales cycles, and commercial landscape
  • Nielsen, IRI data and other pharmaceutical database knowledge required (Price Rx, FDA sites, etc.)
  • Experience and strong relationships with domestic and international suppliers
  • Experience developing and managing a product development team 
  • Incredible communication, written, and interpersonal skills. Ability to effectively influence at all levels both internally and externally
  • Experience connector of insights, performance metrics, and market research to develop a high-level strategy for the team
  • Has managed a team of product development leads across multiple product categories
  • Ability to think both strategically and tactically with exceptional attention to detail
  • Passion for building the future of healthcare, where patients are in control

We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.
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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • LookerLanguages
    • ReactLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases

Location

Ro is located in the heart of Flatiron district at the corner of 23rd and 6th.

An Insider's view of Ro

What does your typical day look like?

My day involves a lot of interactions with different teams to communicate and align on the ‘why’ behind the decisions we make as well as leading the work of the product design team — it’s full of constant decision making and communication throughout the day.

Pacssu Park

Director of Product Design

What is your vision for the company?

Ultimately, we aspire to be your first call — to either handle everything you need from beginning to end or to guide you throughout your journey when you’re better served by others. We see a world in which patients are in complete control of their care. A world in which physicians, nurses, and pharmacists are empowered, not replaced by technology.

RSZ

Founders

What are Ro Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
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