Senior Enterprise Product Manager, Ecosystem
We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 89 million accounts in more than 100 countries.
Our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.
There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.
Ready to #LiveCrypto? Who you are:
- You’ve got positive energy. You’re optimistic about the future and determined to get there.
- You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
- You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
- You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
- You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
- You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.
We want you to help Coinbase buy, build, launch, and scale platforms powering our business! Our Enterprise Applications team is seeking an experienced Enterprise Product Manager, Ecosystems passionate about understanding stakeholder challenges to deliver business value. You will partner with Coinbase sales and operations teams to craft a product vision, then synthesize into key technical decisions to inform your product roadmap. You have a strong mix of product, process, design, analytical, and technical skills to create and deliver simple and intuitive products. You possess the drive to uncover, layer by layer, your stakeholder challenges to get to the root of the problem and negotiate where needed to level set expectations. You will report to the Group Enterprise Product Manager, Ecosystems and play a pivotal role as part of the larger Coinbase Ecosystems team and shape the future on how we conduct our business in the greater crypto economy.
About You:
You are curious, creative and have experience managing enterprise products. You work to know your customer better than they do, enough to make decisions on their behalf, and later provide justification. You have a keen eye for design, are highly adaptable, and when faced with challenges, you become more creative, not less. If you do not know the answer, you find it, and understand the reason behind it. You are execution oriented and bring projects from concept to completion, doing everything possible to ensure successful launches. You are data driven, have a can do attitude, are smart, confident, and skilled communicator who encourages honest and candid feedback necessary to build a better product.
What you’ll be doing (ie. job duties):
- Be a great partner with sales, sales operations, and other institutional functional subject matter specialists
- Meet with functional subject matter specialists to gather business requirements and translate them into functional requirements
- Continuously shadow and analyze sales rep workflows to identify whitespace opportunities
- Organize and lead UAT sessions for mid-sized to large service / sales product and process launches
- Create training materials and facilitates end user training when necessary
- Conduct demos to assist with Organizational change and elicit feedback from users
- Create requirement documents, process diagrams, source to target documents (ETL documentation), and executive-quality artifacts, all following Product Management best practices and methodologies
- Provide operational support to the sales, sales operations, account management, and onboarding teams (reports, data analysis, etc.)
- Plan and work within a defined release schedule
- Plan, coordinate, and work alongside multiple, cross-functional engineering teams
Requirements:
- 4+ years experience, preferably in business application product management, product ownership, analysis, or development for internal products
- BA/BS in Engineering, Computer Science, Business Administration, or an equivalent analytical background/focus
- Process and business understanding in the service / sales domain, with experience in the fintech & institutional domain a plus
- Hands-on experience with a Salesforce implementation and integrating with sales enablement, communication, and marketing vendors
- Background working within an Agile environment and using project management tools like Jira
- Understanding of the software development lifecycle
- Salesforce Admin certification a plus
- Identify and resolve inefficiencies in Product Management tools, processes, and workflows
- Be the model for SCRUM and agile methodologies
Notice for Colorado applicants as required by sb19-085 (8-5-20). Target annual salary for this role performed in Colorado, is $161,500 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).
ID: P33646
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
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