Senior Product Analyst at Peloton

| Greater NYC Area
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Peloton is seeking a Senior Product Analyst (people manager) to support the innovation, iteration, and optimization of our engagement products, focussed on Connected Fitness (Bike & Tread product lines) user experience. The Senior Product Analyst will work with Product Managers to better understand how users are interacting with Peloton products and to inform and evaluate new products, features, and experiences developed by the Product Team.

 IN THIS ROLE YOU WILL:

  • Develop a holistic and profound understanding of the Connected Fitness products’ user personas and usage patterns (from software feature usage to workout content preferences) via analysing product interaction data
  • Partner with product managers, product analysts, as well as user researchers and business/brand strategists on research & development efforts related to software and hardware improvements
  • Collaborate with engineering, field quality, and member support teams on defining actionable metrics addressing the quality of user experience and establishing ongoing reporting thereof
  • Build and grow an analytics team ‘pod’ tasked with ensuring consistent and comprehensive analytics and research coverage across all Connected Fitness product lines, which includes: maintaining sufficient analysis capacity, designing and maintaining regular engagement and quality reporting, as well as close monitoring of the tracking instrumentation quality.
  • Work in a lean and agile way, focusing on stakeholder desired outcomes over granular tasks and continuously assessing tradeoffs between precision and actionability

 ABOUT YOU:

  • Have 4+ years of overall experience in an analytics capacity with a focus on problem solving and providing actionable insights, as well as 2+ years - with a product/UX analysis focus
  • Have 1+ years of experience managing junior team members and are interested in continuing on in a people leadership capacity. 
  • Are confident and hands-on when it comes to data wrangling skills: can use SQL for data extraction (including complex joins, CTE, query optimization), manipulate data in Python (e.g. pandas, numpy), and reliably apply fundamental techniques of supervised and unsupervised machine learning (e.g. scikit-learn)
  • Are familiar with product analytics and data collection SaaS tools such as Segment, Amplitude, Mixpanel, Pendo, Optimizely, Fullstory etc.
  • Know statistical concepts used in exploratory data analysis and have a strong understanding of experiment assessment and statistical inference methods
  • Have a deep understanding of Product Management frameworks and how product usage data can play into decision making at various stages of product/feature development, as well as into roadmapping, prioritization, and OKR setting processes
  • Have a passion for data storytelling via decks and dashboards and a proven ability to efficiently relay your insights to non-technical audiences and senior leadership
  • Work well collaboratively, both in a cross-functional context - with user researchers, designers, engineers - and as a part of joint research projects with Product Analytics teammates
  • Manage with a growth mindset: you empower your direct reports vs. prescribing specific tasks, and are good at providing actionable feedback.
  • Have demonstrated ability to prioritize and delegate in a way that optimizes for the team’s and the company’s success while maintaining a healthy work-life harmony for yourself and your team members

 AS A BONUS:

  • Previous experience working on a product analytics team for a B2C software or software+hardware product
  • Experience with software quality and performance SaaS tools (e.g. DataDog, New Relic, Bugsnag etc.)
  • Understanding of adjacent quantitative and qualitative research methods and techniques (e.g. usability testing, concept testing, market sizing etc.)
  • Strong interest in fitness tech space

ABOUT PELOTON:

Founded in 2012, Peloton is an innovative tech company that brings members the best workouts possible, all from the convenience of their own home via the Bike, Tread, Digital and TV App platforms. Peloton uses technology and design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime.

Peloton believes in taking risks and challenging the status quo by continuously innovating and improving.  We put our users, members, and customers first and we obsess over every touch point of the member experience – be it the studio, product or showroom.  We like to hire the best and encourage all our associates to be Peloton’s brand ambassadors. Most importantly, we know that together we go far.

“Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. In order to be the best version of Peloton, we are deeply committed to building a diverse workforce and inclusive culture where all of our team members can be the best version of themselves. This work has no endpoint; it is the constant work of running an organization that strives to reach its full potential. As a first step in our commitment, we announced the Peloton Pledge to invest $100 million over the next four years to fight racial injustice and inequity in our world, and to promote health and wellbeing for all, from the inside out.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • React NativeLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HiveDatabases
    • Maria DBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • LookerAnalytics
    • TableauAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM

Location

In the heart of Chelsea, and not too far from our studios, the Peloton office is in a very easy location to get to from anywhere in the city!

What are Peloton Perks + Benefits

Peloton Benefits Overview

At Peloton, we do not subscribe to a one-size-fits-all approach - our workforce is diverse, so our benefits must be, too. Our goal is to enable our team members to be their best, most authentic selves while providing inclusive benefits to them and their families in the moments that matter most. Peloton is proud to offer comprehensive health care, mental health benefits, childcare solutions, generous paternal leave, equity packages, and more to all full time team members. In the United States, we are proud to have recently extended our medicinal benefits offering to portions of our part-time populations at certain threshold of hours. All team members are eligible for a referral bonus plan, pre-paid legal assistance, product & appear discounts, and complimentary access to the Peloton digital app.

Culture
Volunteer in local community
Peloton offers paid Volunteer Time Off to enable and empower our team members to volunteer for causes that positively impact their communities.
Partners with Nonprofits
Peloton has donated funds to organizations across a variety of causes, inclusive of Hunger Relief Efforts, Civil Rights Groups, and more.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Diversity Employee Resource Groups
Peloton Employee Resources Groups are employee-led groups that foster a diverse and inclusive workplace aligned with Peloton's organizational mission, values, goals, business practices, & overall D&1
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Peloton employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Peloton's dental plan covers up to $3000 of expenses.
Vision Benefits
Health Insurance Benefits
Peloton covers up to 90% of premiums for high deductible health plans.
Life Insurance
Peloton's Life Insurance is equal to 2 times an employee's annual salary with a minimum coverage of $100,000.
Pet Insurance
Pet insurance is a voluntary employee-paid benefit.
Wellness Programs
Onsite Gym
Team workouts
Peloton team members have free access to the Peloton digital product and can take workouts anytime!
Mental Health Benefits
Peloton partners with Lyra to provide mental health benefits to all employees, with 25 free sessions per year.
Retirement & Stock Options Benefits
401(K)
In addition to benefits that provide security for you today, you can make saving for the future easy with a 401(k) plan that allows you to save a portion of your salary towards retirement.
401(K) Matching
Peloton provides employees with a 401(K) matching plan managed by ADP. We match 100% of contributions up to 4% of an employee's annual gross pay.
Company Equity
Employee Stock Purchase Plan
Our Employee Stock Purchase Plan (ESPP) is an optional program that allows eligible team members to use payroll deductions to purchase Peloton stock twice a year at a discount.
Child Care & Parental Leave Benefits
Child Care Benefits
Peloton partners with Bright Horizons and Urban Sitters for Backup child care assistance. Subsidized child care & family care.
Generous Parental Leave
Parental Leave is a Company-Paid benefit which will pay your salary following the birth, adoption, or placement of a child. Up to 18 weeks total.
Remote Work Program
Peloton's remote work program allows Team Members to work from home on occasion, as needed for them.
Family Medical Leave
Peloton provides eligible team members with up to 12 weeks of unpaid, job-protected leave per year.
Adoption Assistance
Peloton reimburses for eligible adoption expenses and 18 week of paid leave.
Vacation & Time Off Benefits
Generous PTO
Hourly team members receive between 10 to 20 days per year of paid time off based on years of service.
Paid Volunteer Time
Peloton employees receive 16 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Team Members receive 48 hours of sick time up front.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Peloton offers pre-tax commuter benefits for all employees for both Transit and Parking.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Peloton hosts happy hours in our NYC Penthouse on occasion.
Recreational Clubs
Relocation Assistance
Peloton offers a comprehensive relocation policy for employees relocating.
Fitness Subsidies
Peloton is proud to offer all full-time team members an annual reimbursement of $500 for Wellness related events registration/sponsor fees.
Home Office Stipend for Remote Employees
During these unprecedented times, Peloton offers remote employees the ability to reimburse purchases for their at-home office, not exceeding $500.
Professional Development Benefits
Tuition Reimbursement
Peloton has partnered with Gradifi to help pay down your student debt and pay for your children's future education.
Diversity Program
Promote from within
Continuing Education stipend
Peloton provides $5250 annually of financial assistance for certain education related expenses to foster & encourage the professional development of our team members.
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