Senior Product Development Manager - Skin & Hair
About Ro
Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro seamlessly connects telehealth, diagnostics, and pharmacy services to provide high-quality, affordable healthcare without the need for insurance. Since 2017, Ro has facilitated more than six million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Visit Ro.co for more information.
Ro was named #2 in Wellness on Fast Company’s 2019 list of the World’s Most Innovative Companies, listed by Inc. Magazine as a Best Place to Work in 2020, and earned its Great Place to Work Certification in 2020.
This role will lead a cross functional group dedicated to the development of differentiated and high-quality OTC and cosmetic products. The primary focus will be on skin and hair with a secondary focus on wellness and devices.
Who are you? Great question. You can create and drive a long-term product development strategy. You have a deep understanding of the end-to-end development of new OTC products from consumer insights to manufacturing to packaging. You understand the players in the space and the incentives that drive each of their decisions. You’re willing to roll up your sleeves and get your hands dirty. You have the ability to motivate and lead a cross-functional team around a mission. You work extremely hard. You can articulate the “why” behind your decisions. You build things people want. Most importantly, you are driven by a desire to create products that advance the patient experience in the healthcare space.
What You’ll Do:
- Partner with the Formulation, Insights & Marketing, Copy, Supply Chain, Design, Legal, and Regulatory/Safety teams to build the highest quality, doctor recommended OTC and cosmetic products
- Support product roadmap planning and build a pipeline of OTC and cosmetic skin and hair products with a lens towards innovation and fit within the Ro ecosystem
- Oversee all product development operational activities from ideation through execution (e.g., translation of insights into product concepts, process creation, formula and pricing decisions, forecasting and initial inventory purchase) for the skin and hair category
- Lead regular product review and updates sessions with senior leadership
- Manage timelines and prepare products to be handed off for on-time launch to meet financial goals
- Build out a first-class pipeline of products for Ro that is consistently creating the top quality products patients want
- Conduct post-launch reviews to determine launch success and future iterations needed to improve product performance
- Work cross-functionally with marketing/copy on product positioning, messaging, and naming
What You Bring to the Team:
- 6-8 years of product development experience in the beauty, consumer packaged goods (CPG), or OTC pharmaceutical industry
- Experience working in the skin and hair categories and one additional product category preferred
- Deep understanding of the process behind launching new OTC products, researching conditions, and private label production. This includes the regulatory environment, sales cycles, and commercial landscape
- Experience and strong relationships with domestic and international suppliers
- Experience developing and managing a product development team and balancing several projects at once
- Incredible communication, written, and interpersonal skills. Ability to effectively influence at all levels both internally and externally
- Experience in connecting insights, performance metrics, and market research to develop a high-level strategy for the team
- Ability to think both strategically and tactically with exceptional attention to detail and project management skills
- Ability to thrive in fast-paced environments
- Passion for building the future of healthcare, where patients are in control
Benefits + Perks:
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- Commuter benefits
- 401(k)
- Unlimited PTO
- Fitness reimbursement
- Paid maternity/parental leave
We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.
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