Senior Product Manager - Account Opening (NYC or Remote)

| Greater NYC Area | Remote | Hybrid
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Who is MANTL?

MANTL is a fast-growing NYC-based FinTech SaaS company on a mission to build technology that will help America’s financial institutions and their communities thrive. Think Shopify or Squarespace, but purpose-built for community banks and credit unions. We are drastically changing the landscape through modern banking software that empowers banks and credit unions to grow digitally. 

Our flagship product, Online Account Opening, has quickly become considered best in class in our industry, showing clear and material performance beyond any of our competitors. Suffice it to say, our customers love MANTL. 

Since launching our first product in 2017, we have built several new products, thoughtfully grown the team, and have become a market leader.

Who makes up our team?

People are our most important asset and the number one reason we all love working at MANTL. As a team we value accountability, transparency and collaboration. We have agile teams with clear, outcome-focused goals. 

We’re a group of passionate technologists with backgrounds spanning engineering, product, and design. We support an open and transparent culture that helps foster productive and engaging discussions. We want to work with inclusive people who understand the importance of treating their colleagues exceptionally well - people who will gladly go out of their way to help others with things big and small.

We are always a work in progress and love hearing feedback from our team.

ABOUT THE ROLE

The Senior Product Manager will help drive the vision, strategy and continued development of MANTL’s SaaS B2B2C platform. This role’s specific focus will be on the internal tools that bank employees use to open accounts for their consumer and commercial customers - aka “The Console”. 

Your job will be to champion and execute on the features that will enable banks to operate more efficiently. Your users will include: relationship managers, branch employees, operations, and compliance; where each persona has specific jobs to be done.  Your experience will be used in the brick-and-mortar bank branches, at remote employee offices, and on tablets out in the field. Your primary goal will be to drive efficiency in the account opening process by reducing the time it takes to open an account.

You will bring an entrepreneurial spirit, creative problem solving and user-centric design thinking to our team to build new products up from MVP, and continuing to scale and improve on existing features. You will work closely with Engineering, Design and other key business partners and report to the Director of Product Management.

RESPONSIBILITIES:

  • Define and guide the strategic direction of our Console Account Opening Experience through customer and competitive research 
  • Partner with Engineers, Designers and other key stakeholders turn vision into seamless execution
  • Drive outcome-focused prioritization of things ranging from huge to small, understanding that what matters most is how the product impacts our customers and our business
  • Ensure cohesion between products and the overall platform experience through effective collaboration with fellow Product Managers

SKILLS & EXPERIENCE:

  • 5+ years of experience, developing complex b2b products, specifically within an agile environment (bonus if you’ve built banker-facing tools before)
  • A passion for working on large and complex systems where every piece impacts another, and where you enjoy making them as simple and elegant as possible
  • Demonstrated leadership of one or more concurrent cross-functional teams of application developers and product designers, bringing all disciplines together through ideation, launch, and iteration
  • Experience using both quantitative and qualitative data in making product decisions and guiding product strategy (bonus if you’ve conducted user research yourself)
  • An exceptional visual intelligence with a “good eye” toward keen aesthetics

NICES TO HAVES:

  • Background in Finance, FinTech, or Banking Software
  • Experience working at a venture-backed startup
  • Proficiency in Jira, Confluence, and Service Desk
  • Proficiency with Excel and SQL
  • Experience leading multiple teams

WHAT YOU'LL LOVE ABOUT US:

Joining MANTL means joining an ambitious and exceptional team that solves complex problems every day. We offer a unique employee experience based on the values of transparency, accountability and collaboration, and we are deeply proud of our culture. From unlimited vacation and fully covered health benefits to interesting and fun team events, we strive to show we truly care about our employees happiness and engagement.

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Location

MANTL is located in NoMad, Manhattan within walking distance of some of NYC's best restaurants, bars, and shopping! The office is easy to get to with various train and bus stops being close by.

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