Senior Product Manager - Growth & Support at Bread

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Bread, a division of Alliance Data, is a technology-driven payments company that partners with merchants and partners to personalize payment options for their customers. Bread integrates directly with merchants on their ecommerce site and gives them a single platform that lets them offer more ways to pay over time. Bread’s full-funnel recommendation engine serves up the right options at the right time, empowering merchants to sell more, improve conversion, and lift average-order-value. To learn more, please visit breadpayments.com. 

Bread has enormous and engaging technical challenges. We need to verify online identity, predict fraud, and approve and price credit while providing a beautiful and frictionless consumer experience, all in real time. Our product team is seasoned, talented, agile, and quickly growing. We are looking to hire a Senior Product Manager to join the current product team in continuing to build out our core platform, product, and teams. 

You will be part of our Growth & Support team focused on easing the adaptability and consumption of our services for Bread's partners and merchants. This includes designing frameworks & strategies for delivery & upkeep of integrations with new third parties, defining which eCommerce platforms to support and in what manner, and assisting with the launch of new product offerings. The solutions implemented by the Partnership Growth squad are critical to our merchant and partner experience, as they are often the first experience that they will have with Bread, setting the tone for all future engagements. 

Your Role at Bread:

  • You will manage a product suite of apps, plugins and extensions for various eCommerce platforms to ensure that Bread’s offerings are up to date, robustly tested and deployed to relevant marketplaces 
  • Keep up to date on the evolution of the eCommerce platform space to inform the team on relevant updates, functionality or shifts that we may need to react to or take advantage of.
  • Engage with key partners / merchants to deliver on best in class lending solutions
  • Establish platform-specific release cycles, communication to stakeholders about upcoming releases and importance level 
  • Own relationships with our external development vendors 
  • Triage bugfix requests for modifications from the support or merchant success teams 
  • Collaborate with Merchant Success, Support and Partnerships to gather feature requests for future releases 

What we are looking for: 

  • 5+ years of product management experience (Experience working in e-commerce, fintech or payments and experience working in B2B2C is a plus)
  • Efficient project management skills with demonstrated ability to prioritize, track, and communicate results 
  • Demonstrated excellent verbal and written communication skills, with the ability to quickly distill core issues into succinct and tailored messages for audiences across all management levels 
  • Technically knowledgeable with a strong understanding of and experience with the Software Development Lifecycle (SDLC) 
  • Being able to foresee/predict potential challenges and obstacles and being able to handle them effectively. 
  • Optimism, curiosity, kindness and a strong sense of urgency 

Nice to have: 

  • Experience working in distributed teams and in regulated industries. 
  • Experience in the eCommerce space with one or more of the following eCommerce platforms: Shopify, Salesforce Commerce Cloud, Magento, WooCommerce 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • AWS (Amazon Web Services)Languages
    • GolangLanguages
    • JavascriptLanguages
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • Heap AnalyticsAnalytics
    • LookerAnalytics
    • PythonAnalytics
    • RAnalytics
    • RedshiftAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • UsertestingDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • DatanyzeLead Gen

Location

In the heart of the Flatiron district in between both Madison Square Park and Union Square Park

An Insider's view of Bread

What are some social events your company does?

We eat lunch together virtually on Fridays, as well as on Mondays to welcome our new hires, and have monthly virtual happy hours. We have virtual affinity groups for women =, people of color, and the LGBTQ+ community, and two virtual book clubs. Our culture committee also plans happy hours based in our Flatiron office or at nearby bars.

Rebecca

Office and Culture Manager

What projects are you most excited about?

A typical day at Bread is different depending on the engineer. While some engineers enjoy more autonomy, I enjoy collaborating on projects with other engineers and coming up with great solutions together. We strike a balance between stability and innovation through code reviews and guest lectures. I feel supported in my career growth here at Bread.

John

Software Engineer

What makes someone successful on your team?

We are looking for people that are willing to learn! That want to be here and have an impact. People that are willing to work hard, collaborate,

Liz

Head of Talent

What unique initiatives do you have that encourage innovation?

One thing we like to do for our Engineers at Bread is provide the opportunity to participate in Working Groups. These are quarterly teams of 4 to 6 engineers that set out to tackle a specific engineering initiative outside of their core engineering team. This is another opportunity as an engineer at Bread to have impact across all of Engineering!

Ed Cudahy

Chief Technology Officer

How do you collaborate with other teams in the company?

One of the great things about working at Bread is the cross-functional collaboration with other teams. As an integrations engineer, I have not only learned how to intentionally build a product in a thoughtful manner from the Engineering and Product teams, but also how to be effective in a client facing role from our Sales and Success teams.

Wei

Integrations Engineer

What are Bread Perks + Benefits

Bread Benefits Overview

Health, Dental & Vision Insurance after 30 days
Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)
Employee Stock Purchasing Plan (ESPP) at 15% discount (no holding period)
Generous PTO
Parental Leave
Adoption Assistance
Tuition Reimbursement
Fitness Reimbursement
Work From Home Stipend
Commuter Benefits
Team Events
Lunches
Virtual Therapy

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Ladies of Bread LGBreadTQ Bread of Color
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
We have in office yoga once a week!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Dollor for dollar up to 5% after 6 months with the company
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Bread sponsors family oriented events annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Friday.
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Bread offers employees professional development opportunities like annual individual budget for training, the ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Bread hosts lunch and learn meetings on occasion.
Promote from within
Continuing Education stipend
We offer $$$ annually for continuing education.
Time allotted for learning
Paid industry certifications
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