Hi, we’re Lively. Are you?

We’re revolutionizing hearing care. We’re on a mission to empower tens of millions of people to hear better through affordable, convenient, hearing care — at a fraction of the cost thanks to telemedicine. We’re led by a crew of enormously skilled thinkers, creators, and doers. And we’re as collaborative and compassionate as we are ambitious. Built In NYC just named us one of the “best small companies to work for.” Come help us lose the “small”!

So, why Lively?

There’s a million companies you could take your talents to. What makes Lively a good match? We’re a series B start-up with an eager, empowered customer base that’s growing exponentially. And we’re young enough, and small enough, where you could make a big, tangible difference — a real impact. Where are we from?  We come to hearing care by way of Amazon, Facebook, 1stdibs, among other start-ups. And we’re surrounded by a world-class advisory board and audiology team.    

About the role.

We’re looking for an accomplished product leader to help us accomplish our mission of bringing high quality and delightful hearing care to millions. As the Senior Product Manager, Patient Care, will partner with our Audiology team to establish and execute on our product vision for delivering best-in-class hearing outcomes through our tele-audiology platform. This role reports directly to the Head of Product.

What you’ll do.

• Establish and evangelize a product vision across the company for delivering best-in-class hearing care
• Guide the product strategy and goals for our hearing care platform across web and mobile applications
• Identify and launch new opportunities for audiology services that improve hearing outcomes for our customers
• Partner with cross-functional leaders to efficiently and effectively deliver best-in-class care to our customers at scale
• Extract key insights from qualitative and quantitative user research to inform our product strategy

What you’ll bring.

• 5+ years of product management experience shipping both consumer-facing and internal-facing technology
• Successful track record of delivering business results by building delightful product experiences across web and mobile applications in a complex area of a business
• Strategy and prioritization chops. You’re able to create a product strategy and prioritize opportunities that balance customer experience, stakeholder needs, and business priorities.
• Experience launching customer experiences that depend upon a high degree of coordination between the product and customer facing teams
• Excellent collaboration skills. You work well with others towards shared goals, guide teams to manage conflicting points of view, and create an atmosphere of empathy and cooperation.

Why we love it here.

Changing lives and revolutionizing hearing care sounds like serious business. And it is. But we know how to have fun along the way. Case in point: our energizing weekly all-hands meetings where you’ll smile so much your smile muscles might get sore.

It helps that we have such a diverse crew — so you’ll fit right in. The Lively family includes actors, sommeliers, top-chefs, a former professional rollerblader (yep, that’s a thing), dancers, black belts, filmmakers and countless four-legged furry sidekicks. 

Even our benefits are Lively.

• You’re worth it. Our compensation is competitive and our 401k plan includes a 4% match.
• Take care of yourself and your loved ones. We offer excellent medical, vision, and dental insurance and contribute generously to it. Adding a new member to your family? We also provide 12-weeks paid parental leave.
• Fill that well! Whether you check out America’s natural treasures or just veg out on your couch, enjoy your paid time off. We encourage time off. 
• Nomnom on us. Lively offers a weekly lunch stipend. (Pro tip: Groceries count.)