Senior Product Manager, Patient Experience

| Greater NYC Area

Job Title: Senior Product Manager, Patient Experience 

Location: NYC


Blink Health is a well-funded healthcare technology company on a mission to make prescription drugs more accessible and affordable for everyone. We're scaling up in a highly complex vertical to change the way Americans access the prescription drugs they need.

Our proprietary platform and supply chain allows us to offer everyone — whether they have insurance or not — amazingly inexpensive prices on over 15,000 medications. With the addition of telemedicine and home delivery for prescriptions, Blink is providing a life-changing experience for people all over the country and fixing how opaque, unfair and overpriced healthcare has become. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

The role

Product Managers at Blink are innovators, craftspeople and business thinkers. Your job as a Senior Product Manager is to take ownership over one of our hardest problems, envision and refine strategic solutions, and drive execution like an entrepreneur.

For this role we are looking for an entrepreneurial product manager to join our Patient Experience team. You will develop a seamless and delightful product experience for all patients using the Blink app or Blinkhealth.com experience. A part of the patient experience includes search and enabling our patients to use Blink as their end to end health hub finding all the medications they need at the best price possible. 

You will collaborate closely with a talented, cross-functional team of engineers, designers, product managers, data scientists, marketers, and operators. Through these partnerships, you’ll grow our business, build our core platform, and - above all - make sure that our customers have access to the least expensive and highest satisfaction pharmacy experience on earth.

About you

  • Experienced - you have 5+ years as a product manager with preference for working on a consumer internet product.
  • Proven Builder - you have delivered multiple successful and innovative products from 0 to 1. You can point directly to growth/engagement/success metrics on these products.
  • Consumer-Obsessed - you always think first about the consumer, hunt for empathy, and do everything possible to give the customer the best possible experience.
  • Analytical - you naturally break hard problems into their pieces, are deeply familiar with best-in-class experimentation practices, use key results to drive results, and basically just measure everything.
  • Driven and Biased-to-Action - you can manage through complexity, lead with influence, make hard decisions, and persevere when things are challenging. You are hungry to win and you have the grit to make it happen.
  • Collaborative and Communicative - you love being part of a diverse team, building consensus, and establishing credibility. You are a Class-A communicator: curious, thoughtful, clear, and (mostly) correct.
  • BA/BS degree from top institution; MBA or CompSci degree preferred but not required.

Why Join Us:

At Blink, we put humans first. We want everyone at Blink to be able to do the best work of their lives. We are a relentlessly learning, constantly curious and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.



Learn more:
Blink Website
Blink Pharmacy App for Android
Blink Pharmacy App for iOS

This job is located in New York City.

Join us!


We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read Full Job Description

Technology we use

  • Engineering
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases

Location

Our office is located in SoHo near tons of fantastic restaurants and bars and is super easy to access from most subway lines!

An Insider's view of Blink Health

What’s the vibe like in the office?

At Blink, it's all hustle and bustle which makes it a great time to be here! Dress code is casual which plays a huge role in comfort and productivity. In need of an energy boost? There's free lunch and a stocked kitchen daily. Snacks and sneakers are great, but the most exciting part is working for a company with a mission you can stand by!

Janire

Workplace Services Coordinator

What projects are you most excited about?

Blink’s Diversity and Inclusion Council which champions and spearheads diversity, inclusion and belonging initiatives. The mission is to support one another in creating a stronger, more welcoming and inclusive workplace, where all humans feel comfortable bringing their full selves to work and are respected, heard, and celebrated.

Patty

Director, People & Culture

What are Blink Health Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
For most plans, we pay 100% of employee medical premiums and 75% for spouses, dependents and domestic partners.
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Use pre-tax dollars to save on transit and parking expenses. We also cover late-night Uber rides so you can get home safe.
Free Daily Meals
We provide free breakfast on Friday. Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Stocked Kitchen
Blink has a fully stocked kitchen including cereal, fresh fruit, snacks, coffee, tea and a variety of flavored sparkling water.
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
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