Senior Product Manager - Platform (eCommerce)

| Greater NYC Area
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
About Thirty Madison 

Thirty Madison is building the premier healthcare company for people with chronic health issues. Through our novel approach to care delivery, powered by our proprietary platform and brands built around specific chronic conditions, we combine the best of specialist-level healthcare with the convenience of telemedicine.

In just three years, we’ve built four brands on top of our platform: Keeps (for men’s hair loss), Cove (for migraine), Evens (for acid reflux), and our newest brand, Picnic (for allergies). We’re growing rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

This year, we are honored to be included on Built In's 2021 list of Best Places To Work in New York City and Best Midsize Companies To Work For. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate individuals who truly embody our core values and mission each and every day.

The Role

While our businesses are distinct, they each benefit from the resources of an underlying software platform, which includes a foundation of capabilities that stretches across businesses, and universally powers how we deliver care. We’re looking for a technical Senior Product Manager with B2B and eCommerce experience to own planning, delivery, and rollout of eCommerce platform initiatives in service of the complex challenges facing our businesses. This includes the technical products that enable our businesses to offer diverse eCommerce experiences and recurring prescription delivery. 

Our businesses have a dynamic product roadmap that ranges from providing a world class e-Commerce experience to reimagining pharmacy operations to enabling our CX team to deliver the perfect customer experience, and you will be at the nexus of those efforts. You will work cross-functionally with operations, engineering, and business-focused product and growth teams to build and execute against a roadmap for our platform that enables us to deliver a high quality of care and seamless experience to millions of customers across our different businesses. To accomplish this, you should be comfortable leading workstreams around product planning, project management, and feature brainstorming.

The ideal candidate has eCommerce experience as well as experience working with APIs and technical platforms. We look for teammates who are curious, kind, and will challenge us at every turn. This is an incredible opportunity to build a critical piece of the Thirty Madison patient care model that powers businesses changing the way people treat chronic conditions.

This role reports to the VP of Product, Platform

You’re the right person for this role if you are:

  • A technical expert, eager to work with different technologies, and able to understand complex data flows
  • A strategic thinker with eCommerce experience that has a want and willingness to push the envelope and bring fresh, innovative ideas to life (we like to go big) 
  • Deeply understand the technical underpinnings of eCommerce engines such as products, product variants, promotions, invoices, payments, and subscriptions
  • Data-driven and analytical. You always try to back product decisions with data, but feel comfortable driving decisions when data may not be available 
  • Customer-obsessed: You care deeply about building the right experience for our customer, don’t miss an opportunity to seek their feedback, and care about every touch point we have 
  • Thrive in ambiguity. We’re quickly learning and iterating and are still working to rewrite the healthcare experience for our customers

Responsibilities:

  • Own product roadmap for Thirty Madison’s core eCommerce services and execute against that roadmap to deliver business impact 
  • Translate the upcoming product roadmap into clear requirement documents and feature specs
  • Scope MVPs and work with engineers to estimate feature delivery timelines, define milestones, and allocate resources accordingly
  • Coordinate with Product Managers, Growth, CX, Ops, and other stakeholders to ensure successful product rollout, communication, and adoption
  • Work with product design on user testing, and brainstorming new features 

Qualifications:

  • 5+ years of work experience, including 3+ years of product management (ideally in B2B or SaaS environment)
  • Knowledge and experience building products that offer/consume APIs or SDKs 
  • Experience with eCommerce
  • Proficiency with SQL and data visualization tools
  • Passion to improve healthcare by building innovative, mission-driven products!

Bonus points: 

  • Experience as a Product Manager on a platform product
  • Background or experience in data analytics/data science/predictive analytics
  • Experience in healthcare 
How we are managing through the COVID pandemic and its impact on our team?

These are unprecedented times and we understand COVID-19 is impacting everyone differently. Our primary goal from the beginning of the pandemic has been to ensure employee safety. We went from optional to mandatory work-from-home very quickly in early March, and we have told employees that they can work remotely through July 2021 to allow them to plan accordingly. 

We have also rolled out several initiatives to help our team successfully navigate the uncertainty associated with COVID-19. These initiatives have included providing funds for home office improvements, medical reimbursements, free meditation/mindfulness tools, mandatory “Me Days” away from work, company-wide Refresh days off, and fun opportunities to connect live with teammates each week (such as virtual escape rooms). We continue to examine different benefits, tools, and processes that best support our employees as we continue to work remotely and eventually begin transitioning back to the office.

Benefits for full-time Thirty Madison employees:
  • Competitive salary, equity, and career development opportunities
  • 100% coverage on many health, dental, and vision insurance plans
  • 401k with a match, commuter benefits, and FSA
  • Budget for the technology tools you need — whether it’s a laptop, monitor, or special software
  • Annual $750 vacation stipend and $750 wellness allowance

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Please contact us to request accommodation.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Location

29 West 30th Street, New York, NY 10001

What are Thirty Madison Perks + Benefits

Thirty Madison Benefits Overview

-Competitive salary, equity, and career development opportunities
-100% coverage on many health, dental, and vision insurance plans
-Pre-tax commuter benefits, 401k, and FSA
-Budget for the technology tools you need — whether a laptop, monitor, or special software
-Unlimited vacation days and annual $1,000 vacation stipend

Culture
Partners with Nonprofits
Thirty Madison partners with Non Profits such as the Arthur Ashe Institute for Urban Health to help the underserved get education and access to medical treatment.
Friends outside of work
Eat lunch together
Intracompany committees
Thirty Madison has committees for DEI, Future of the Office and Social, all comprised of volunteers that rotate during the year to make sure we are driving the right initiatives and events.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Thirty Madison provides a reimbursement for wellness expenses along with covering a Calm app membership for mindfulness and meditation.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
During COVID, Thirty Madison provides up to $1,000 a month to cover incremental childcare and/or distance learning costs.
Generous Parental Leave
We provide 14 weeks of paid leave for the primary caregiver and 7 weeks of paid leave for the secondary caregiver with the option of a flexible return to full-time work.
Flexible Work Schedule
We're big believers in a flexible work schedule that takes both your needs and your co-workers' needs into consideration.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
More Jobs at Thirty Madison59 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Marketing
Operations
Product
Sales
Operations
new
New York
Data + Analytics
new
Remote
Marketing
new
New York
Marketing
new
New York
Product
new
New York
Product
new
Remote
Marketing
new
New York
Marketing
new
New York
HR + Recruiting
new
Remote
HR + Recruiting
new
New York
Operations
new
New York
Operations
new
Remote
Operations
new
New York
Data + Analytics
new
New York
Developer
new
New York
Product
new
New York
Product
new
New York
HR + Recruiting
new
New York
Design + UX
new
New York
Data + Analytics
new
New York
Operations
new
Remote
Data + Analytics
new
New York
Data + Analytics
new
New York
Product
new
New York
Operations
new
Remote
Developer
new
New York
Sales
new
New York
Developer
new
New York
HR + Recruiting
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Product
new
New York
Developer
new
New York
Marketing
new
New York
Data + Analytics
new
New York
Product
new
New York
Developer
new
New York
Product
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Thirty Madison's full profileSee more Thirty Madison jobs