ActionIQ
Our mission is to unlock the power of data to transform customer engagement and create authentic human connections.
New York, NY
Hybrid

Senior Product Manager - Platform

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Description

At ActionIQ, we are looking for a Senior Product Manager to join our team and drive the future vision of ActionIQ’s platform and the infrastructure supporting it. We are looking for someone experienced in enterprise product management and passionate about delivering transformative technology to some of the largest brands in the world.

The Team

Product Management at ActionIQ plays a critical role in the success of our customers and the growth of our business. On a day to day basis, we work cross functionally with peers from our internal revenue, customer, and technology teams to develop, evangelize, and deliver a product roadmap. Product Management is a team of diverse, collaborative innovators who are passionate about customer data and its unlocked potential in the modern experience economy. As a member of the team, you will bring excitement and enthusiasm to be driving towards that future.

One year from now you will have:

  • Worked alongside engineering and architecture leaders to define SLOs and KPIs for our core infrastructure
  • Collaborated with our Security team to define a roadmap of platform security improvements.
  • Created a well-defined platform roadmap spanning across several engineering sprint teams
  • Worked with a growing set of large enterprise clients to define key security requirements
  • Collaborated with engineering managers and senior leaders to define additional resource investments needed to deliver infrastructure roadmap.

Responsibilities

  • Collaborate closely with engineering and architecture leaders to develop roadmaps for three key areas within the ActionIQ CDP offering: Platform, Infrastructure and Security
  • Define and own core infrastructure KPIs, including cost, performance, and reliability SLAs
  • Deeply understand our infrastructure, our customer needs, and broader technology and market trends to prioritize investments that will maintain our competitive advantage in a rapidly evolving market
  • Communicate our roadmap and vision both internally and externally
Requirements
  • 5+ years in Product Management experience, enterprise SaaS Product Management experience a plus. Other relevant experience will be considered on a case-by-case basis.
  • Excellent communication, collaboration, organization, and storytelling skills.
  • Strong technical expertise and understanding of distributed systems and data infrastructure
  • Proven success in having owned product vision and strategy, with track record significantly impacting company objectives
  • Ability to work across several engineering teams and manage multiple projects simultaneously
  • Eagerness to learn and grow in a high-growth startup

Benefits

  • Work with a fun, inclusive, and smart team of people as we build a NYC-based enterprise software company!
  • Competitive compensation package, including significant equity component
  • Backed by top-tier VCs (Sequoia, Andreessen Horowitz, FirstMark Capital)
  • Top notch health insurance benefits, including 12 weeks paid parental leave for both parents.
  • We are currently working remotely due to COVID-19, but we will be opening a beautiful new office right on Madison Square Park! All NYC-based employees will have the option to return to the office 3 days per week beginning after Labor Day on an “opt-in” basis. We plan to officially reopen our office in the beginning of 2022.
  • Check out our latest blog post here to learn how we designed our return to work plans.
  • Work from Home stipend to optimize office set up

ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunity for all applicants and seek to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes qualified applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background. Join us on our journey to build a product that will help our customers deliver memorable experiences that will drive loyalty and growth.

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What are ActionIQ Perks + Benefits

ActionIQ Benefits Overview

We offer benefits catered to the whole person, from top of the line healthcare coverage and wellness programs to employee experiences and professional development opportunities, our employees are at the center of all that we do. As an Actionite, you’ll have the opportunity to explore, enhance and expand your skill set through conferences, workshops, experiential learning, cross-team collaboration and more.

We operate in a hybrid model for our NYC based employees (in office: M, W, Th and remote: Tu, Fr) along with two remote seasons during the year where our employees can work from anywhere.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
In-person all-hands meetings
Bi-weekly meetings where we all come together to learn more about the latest in the organization from leadership and colleagues.
In-person revenue kickoff
Flexible work schedule
Our working hours are 10-6pm EST but this is flexible based on your location and your team’s ways of working.
Remote work program
For employees who are not fully remote we offer two remote seasons during the year where all employees can work from anywhere. https://www.actioniq.com/blog/actioniqs-new-ways-of-working
Diversity
Documented equal pay policy
Hiring practices that promote diversity
Structured hiring processes and practices, Diverse hiring panels, Gender decoder for job descriptions, Interview training for all hiring managers and teams
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Provided through Navia
Disability insurance
Dental insurance
Two plan options through Guardian.
Vision insurance
Provided through Guardian/VSP XPHealth vision discounts
Health insurance
Choice of four EPO & PPO plans through Anthem BCBS
Life insurance
Wellness programs
One Medical Membership, Gym Reimbursement through Anthem BCBS
Mental health benefits
Employee Assistance Program (EAP) Care Concierge Spring Health
Financial & Retirement
401(K)
Provided through Empower Retirement. Sofi and Origin Financial (personal finance and financial planning tools)
Company equity
Equity options are granted to our employees and executives upon the date of hire. Options are fully vested after 4 years of employment.
Charitable contribution matching
Employee donations of up to $500 per fiscal year will be matched.
Child Care & Parental Leave Benefits
Generous parental leave
All new parents are eligible for 12 weeks of 100% paid parental leave following a child’s birth.
Family medical leave
ActionIQ provides all qualified employees with 4 weeks paid leave to care for a seriously ill family member (child, spouse, parent, sibling, or registered domestic partner).
Vacation & Time Off Benefits
Generous PTO
We have a flexible PTO policy and encourage employees to take PTO to maintain work-life balance. We trust employees to communicate time off so colleagues feel supported and prepared.
Paid holidays
Company-wide vacation
Every year the company is closed from December 24th through the 1st of the year for a winter break.
Office Perks
Commuter benefits
Provided through Navia
Company-sponsored outings
Free snacks and drinks
Fully stocked kitchen at 11 Madison Ave.
Some meals provided
Family style and boxed style lunches provided Mon, Wed, Thurs.
Company-sponsored happy hours
Bi-monthly social hours following All Hands Meetings
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
ActionIQ offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.
Lunch and learns
We set aside time for our employees to learn from each other, gain perspective, and foster an environment of curiosity. (Culture Talks, Curiosity Series, Data Bytes)
Promote from within
Online course subscriptions available

Additional Perks + Benefits

From covering the cost of a One Medical membership for all employees to ensure quality, affordable and accessible health care to commuter benefits and a company-wide winter break, ActionIQ offers perks that take care of the whole person and their families.

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