Senior Product Manager, Search and Conversion
Our Mission
Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.
Healthcare moves slow. We move fast. Patients deserve speed and convenience.
Your Impact on our Mission
At Zocdoc we’re building the best experience for millions of patients to find a great doctor. As a Senior Product Manager in the Search and Conversion product group, you will be responsible for leading the team’s mission of helping patients find the right care and book their appointment easily. You will not only be defining how we deepen our value prop with patients but more importantly how we make our healthcare providers more successful. Ultimately, your leadership will be critical in guiding patients through the booking process, making it seamless and delightful to book appointments.
You’ll enjoy this role if you are…
- Excited about solving complex challenges and innovating in an industry that affects everyone in profound ways
- Data driven and customer-centric. You appreciate that great product decisions require a balance between analytics and a thorough understanding of the needs of patients and healthcare providers
- Personally motivated by building solutions by understanding the booking flow collaborating with stakeholders
- A cross functional leader who enjoys shipping impactful products to simplify the user experience
- A communicator and collaborator. You know how to turn a vision into reality, and get a diverse group of stakeholders and constituents excited, and onboard
Your day to day is…
- Communicating the team’s vision across the organization in an inspirational and understandable way
- Working with compassionate and super talented engineers and designers
- Rapidly iterating on early stage products where product intuition, customer empathy and technical expertise are essential
- Creating and launching healthcare-changing products and platforms that make Zocdoc the preferred place for customers to navigate this complex journey without friction
You’ll be successful in this role if you have…
- Demonstrated experience creating innovative products to solve complex customer problems
- Proven track record of entering a new space and building expertise rapidly
- A passion for successfully navigating ambiguous problem areas and you are comfortable in an ever-changing environment
- An ownership mentality with the ability to develop and execute product initiatives in line with the business strategy
- Experience leading all aspects of product management. That means identifying market opportunities, user research, defining product vision and roadmap, developing business cases, driving execution activities, setting milestones and measuring results
- 6+ years of product background with success growing consumer products
Benefits:
- Flexible, hybrid work environment
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive parental leave
- Cell Phone reimbursement
- In office perks including:
- Catered lunch everyday along with snacks
- Commuter Benefits
- Convenient Soho location
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Return to Office
The safety and health of our team members is our top priority. As local case numbers and regulations allow, our NYC office will be accessible to all fully vaccinated employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office. For team members who work in-office days, we will provide an experience that supports social interaction, collaboration, and of course all of our regular perks such as free lunch. Learn more about our return to office philosophy, plans, and updates here!
