Senior Product Manager, Search & Personalization

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Skillshare is an online learning community for creatives. We have thousands of inspiring classes for creative and curious people, and millions of members who come together to find inspiration and take the next step in their creative journey. Our product team plays a key role in our ability to scale by building an experience that empowers anyone, anywhere to access our platform. Their work enables us to reach people around the world and make learning as easy as glancing at your phone. 

As a Senior Product Manager for Search and Personalization at Skillshare, you will collaborate with partners across multiple teams within Skillshare to drive alignment and define projects to improve upon and evolve our personalized user experiences to the next level. You will plan and implement improvements to search across Skillshare's web and apps, and lead changes to that define a cross-platform strategy with the goal of creating a best in class, unified, and contextually relevant Search experience. You will also form consensus on how personalization can better the Skillshare user experience at large, including search, browse, and other logged in touch points. Scope of oversight will include both customer-facing features and back-end capabilities.

This team is poised to grow significantly over the next year and you’ll help lead the charge. We’ll look to your expertise in building consumer-facing products, technical know-how, and your ability to work seamlessly with teams across the company, champion the user, and drive real impact as we scale. 

What you’ll do:

  • Work closely with engineering, product, and design leaders to develop ongoing technical product strategy and roadmaps
  • With Engineering and Data teams, develop and execute the strategy that further develop Skillshare’s Search and Personalization products, owning the strategy and working with cross-functional pod teams that build and ship the work
  • Collaborate and coordinate related technical product implementations that affect Search and Personalization across the overall Web and App product experience
  • Align related scheduling and timelines, working in coordination with area product managers (Core UX/Discovery/Learning, Mobile, Growth, Subscription & Payments.)
  • Write user stories, specifications, manage project execution, data feature validation, analytics event confirmations, design, run & interpret A/B tests, wireframe, and define product roll-out strategies
  • Process, review and interpret large bodies of qualitative and quantitative data on customer usage patterns to uncover new product insights

Why we’re excited about you:

  • Senior-level technical product management experience or equivalent
  • 3+ years of hands-on experience working on search and/or personalization products for large-scale companies; Experience with marketplace or eCommerce platforms a plus.
  • Past experience that may also be acceptable: Senior-level Technical Program Management, or Engineer.
  • Self-directed and operationally minded with a strong technical background in search and/or personalization technologies.
  • Strong technical background, including knowledge of frontend, backend, infrastructure and web & mobile application technologies, and experience in an agile environment.
  • Strong analytical abilities and data intuition
  • Deep understanding of what drives modern day search user experiences using data services.
  • Strong communication skills
  • Proven ability to establish rapport, credibility and influence others to get results across a cross-functional internal teams.
  • Ability to clearly articulate strategy and requirements to stakeholders, product managers, engineering, data analytics and business partners.
  • Possess strong decision-making and prioritization skills; have experience overseeing and managing complex technical roadmaps.
  • End to-end experience designing & implementing and monitoring & evaluating search and/or personalization systems, with proven ability to collaborate with data & engineering teams on designs, evaluation and iteration.
  • Strong technical background, including knowledge of frontend, backend, infrastructure and web & mobile application technologies, and experience in an agile environment.

Why you’re excited about us:

  • Impact: Connecting Skillshare’s learning experience through search & personalization discovery tools that serve the curious seeking with delight - a company-level mission and you’ll have the chance to lead the charge.
  • Growth: Our team is small, so you’ll have room to wear a lot of hats and take on more responsibility over time. 
  • Our team: We have a passionate, smart team that is a lot of fun to work with.
  • Your life: We take pride in our flexibility. Working remotely is part of how we need to work these days. You’re a professional, and we trust you to do what you need to do.

About Skillshare

Skillshare is an online learning community for creatives. We have thousands of inspiring classes for creative and curious people, and millions of members who come together to find inspiration and take the next step in their creative journey. We are a series-D company backed by OMERS, Union Square Ventures, Spark Capital, Amasia, Spero Ventures, and Burda Principal Investments.

Skillshare is committed to building a diverse team that reflects a variety of backgrounds, perspectives, and skills. We’re proud to be recognized as a top place to work by BuiltinNYC, Crain’s, and Forbes, in addition to being one of the five best places to work for women by Bpeace, and a top-rated workplace for dads by Fatherly. We work to ensure a consistent interview process, fair compensation, and inclusive work environment for all.

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Location

Fully Remote

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