Spring Health
Our mission: eliminating every barrier to mental health.
New York, NY
Remote
Hybrid

Senior Product Manager, Growth

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Our mission: to eliminate every barrier to mental health. 


Spring Health is the leading comprehensive mental health benefit for employers. We help employees understand their mental health issues and connect with best-in-class providers to get the right treatment at the right time.


From early detection to full recovery, Spring Health is the only clinically validated solution in the market proven to be more effective than traditional mental healthcare. By combining the latest technology with vetted providers, we help engage 1 in 3 employees, reduce recovery times, and lower healthcare costs. We are an award-winning, passionate, and mission-driven team with the support of leaders in psychiatry. We have raised over $300 million to date from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, Rethink Impact, Work-Bench, William K Warren Foundation, SemperVirens, Able Partners, True Capital Ventures, and a strategic investor Guardian Life Insurance. Thanks to their partnership, our current valuation has reached $2 billion.


Spring Health is looking for a Senior Product Manager to lead product development for a new product capabilities. At a high-level, the role will involve:

- Market research and prioritization: working with the Head of Product to drive prioritization of features for the MVP

- Product development: working with your pod (design, and engineering) to execute on the roadmap and launch high quality products

- Interfacing with commercial teams and clients: meeting with commercial + client teams to gain an understanding of the key problems to focus on and how we plan to solve them

What You’ll Do

  • Contribute to our vision to eliminate every barrier to mental healthcare and establish Spring Health as global center of excellence for behavioral health
  • Cultivate a deep understanding of our members and care providers throughout their journey, and advocate for solutions based on their needs and pain points
  • Be an evangelist for creating the best product experience that also hits business goals
  • Develop deep relationships and partner closely with cross-functional teams (i.e., clinical operations, partnership success, marketing, and sales) and external stakeholders (i.e., patients, providers) to gain an understanding of the key problems to focus on and how we plan to solve them
  • Present data-driven insights about the competitive environment and our users and propose solutions that have a meaningful impact on core metrics for the business
  • Work with the leadership team and the wider product organization to define, prioritize, and own a roadmap, based on user and business impact
  • Scope, plan (i.e., product requirement documents, sprint plans, epics, and user stories), and execute with your pod (design, engineering, and data science) to launch valuable and high quality experiences across our platform
  • Determine and optimize the key performance indicators for your team
  • Drive and improve the product development process with your team, ensuring that features shipped are high-quality and on-time
  • Lead agile software development ceremonies including daily standups, grooming, planning, and retrospectives

What We Are Looking For

  • You’ve worked for 5+ years in a product management or growth capacity at a technology-driven organization with data scientists, engineers, and product designers
  • You have experience with hypothesis-driven product development, A/B testing, and optimization
  • You have a deep understanding of acquisition KPIs and complex funnels
  • You have a growth marketing/optimization mindset. You’re an analytical, metrics-driven thinker who is deeply empathetic and leads with a user-centered approach
  • You have successfully shipped direct-to-consumer experiences that have driven high user satisfaction and engagement
  • You have basic HTML, CSS, and Javascript knowledge to build and launch simple web experiments
  • You are not afraid of getting your hands dirty and are equally comfortable balancing tactical and strategic execution
  • You’re committed to collaboration and are able to work well with other business units to build iterative solutions that continuously deliver value
  • Your spidey sense enables you to read between the lines and extrapolate ideas which turn into solutions
  • You have exceptional written and verbal communication skills, and have a proven track record of building strong relationships with stakeholders
  • You possess strong organizational and project management skills
  • You are careful and accurate with details
  • You possess excellent product judgment; ability to prioritize competing opportunities, balance stakeholders needs with business priorities, and drive detailed trade-offs over the product life cycle
  • You have a history of listening to customers and users, understanding their needs and creating improvements to meet those needs
  • You can understand problems on a technical level

  • Bonus Qualifications

  • Experience in building HIPAA compliant / healthcare-focused software
  • Experience working on both web and mobile applications
  • Quantitative background (e.g., mathematics, statistics, computer science, engineering)
  • Master’s degree or MBA 

What We Offer?

  • A chance to help millions of people live healthier, longer, and happier lives
  • An opportunity to work on a platform that is scaling very rapidly with thousands engaged patients
  • A chance to join a hypergrowth company at an early stage
  • The ability to impact the growth of our company, we value all comments and suggestions
  • Transparency across teams and interaction with multiple departments
  • Competitive compensation plan: including equity in the company: we want you to own a piece of what you’re building
  • Comprehensive benefits: we offer health, dental and vision benefits
  • Flexible vacation plan: our open vacation-policy allows you to take the time off you need when you need it
  • We care about diversity: diversity allows us to build an excellent patient experience. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

  • Applicants must be currently authorized to work in the United States on a full-time basis. Spring Health will not hire any applicants who are present in the United States on an F-1 visa, H-1 visa, or STEM OPT extension.

In addition to finding people who are truly excellent at what they do, we take our values at Spring Health seriously:

Members Come First We are genuine member advocates.

Move Fast to Change Lives We build with urgency and intention.

Take Ownership We extend trust and hold ourselves accountable.

Embrace Diverse Teams & Perspectives We find strength in the diversity of cultural backgrounds, ideas, and experiences.

Science Will Win We will achieve impact by innovation and evidence based frameworks.

Candor with Care We are open, honest and empathetic.


Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.


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What are Spring Health Perks + Benefits

Spring Health Benefits Overview

Spring Health offers employees benefits and perks across multiple categories. Internal benefits include the mental health benefit of 20 no-cost therapy sessions per year for you and your dependents. We also are able to provide employees with discounts including those for gym memberships, cell phone plans, and entertainment/travel. Through Sequoia, employees also receive medical, dental, vision, and life insurance as well as access to financial wellbeing with our 401K match of 2% after 90 days of employment. Additional we offer 4-4.5 months of fully paid parental leave, and a $1000 Professional Development stipend.

Culture
Partners with nonprofits
Spring Health matches up to $200 per year donation matching to support your favorite cause as a team member.
Open door policy
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Projected launch is Q1 2022.
Diversity manifesto
Diversity employee resource groups
Our team members created five employee resources groups who meet on a monthly basis to provide professional development, community building, celebrate cultural milestones, and support company goals
Hiring practices that promote diversity
Actively source diverse candidates, post to channels to promote diversity, partnership with Diversityjobs.com, and diverse hiring panels.
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Spring Health offers pre-tax health and dependent (day care) accounts available
Disability insurance
Dental insurance
Spring Health offers a robust dental plan through Guardian Dental Basic Plan or Guardian Dental Premier Plan
Vision insurance
Spring Health offers a vision plan through VSP Vision Standard
Health insurance
Spring Health offers employees health insurance through Empire PPO 2000, Empire PPO 1000, Empire PPO 20, Empire HSA 2500.
Life insurance
Pet insurance
Discounts on Pet Insurance through Sequoia who is our benefit portal provider.
Mental health benefits
Access to 12 cost free visits to the Spring Health network of therapists, medication management providers, and coaches. This renews on January 1st each year and applies to your dependents as well
Transgender health care benefits
Wellness days
Abortion travel benefits
Spring Health will cover the cost of employees and their dependents who need to travel to another location to access gender affirming care services in addition to abortion care services
Financial & Retirement
401(K)
401(k) is administered through Guideline and employees become eligible 90 days after their start date. Eligible employees will receive an invite on their 90th day.
401(K) matching
Spring provides a 2% 401(k) match to full-time employees to help you save for retirement and invest in your future.
Company equity
Spring Health offers stock options for all full time employees with a 4 year vesting period,
Performance bonus
Performance bonus for sales, customer success, strategic accounts and specialty roles.
Charitable contribution matching
Matching up to $200 in charitable contributions per team member, per year.
Child Care & Parental Leave Benefits
Childcare benefits
Team member receive access to Bright Horizons® child care, back-up care, and elder care.
Generous parental leave
4-4.5 months of fully paid parental leave dependent on if you are the child bearing or non-child bearing parent. Depending on the state a portion is paid and the remainder is topped.
Family medical leave
Return-to-work program post parental leave
Fertility benefits
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Sabbatical
Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave.
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
We offer pre-tax account for parking and transit
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Up to $1,000 Professional Development Reimbursement per calendar year. Any requests over $250 must be requested for pre-approval prior to enrollment by sending an email to the People Team.
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

Additional Perks + Benefits

You and your family need support, that’s why we give you a robust set of benefits. Our top benefits at a glance:

-Medical, dental, vision coverage starting on day one
-20 yearly no-cost visits to the Spring Health network of therapists and medication management providers for you and your dependents
-Unlimited paid time off in addition to 12 paid holidays
-4-4.5 months of fully paid parental leave
-Competitive salary plus company equity

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