Orchard
Orchard is transforming the way people buy and sell their homes.

Senior Product Manager at Orchard (Remote)

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About Orchard

Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents. 

Headquartered in New York City and with offices throughout Texas, Colorado, Georgia, North Carolina, and Virginia, Orchard has over 700 employees and growing. We've recently raised $100 million in Series D funding at a valuation over $1 billion and have financing from top-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose. Our investors have also backed the likes of Pinterest, AirBnb, Shopify and Sweetgreen. We're proud to be recognized by Glassdoor, Inc. Magazine, Fast Company and Forbes on their lists of best places to work.

About the Role

The Senior Product Manager will help Orchard build a high NPS customer experience that creates raving fans, at scale. You will work closely with our talented design, engineering, sales, marketing, and operations teams to build industry-defining products that deliver on Orchard’s mission - to provide the most simple, stress-free, and fair way to buy and sell a home. The ideal candidate has 3+ years of experience building impact-driving products in a growth stage company.

This role will be a fully remote role for any candidate who resides in the continental United States.

What You’ll Do Here

  • Own the product strategy and roadmap for a major company objective, for example:
    • Drive growth by bringing products to market that engage homebuyers early in their journey
    • Empower our real estate agents to deliver a best-in-class service efficiently and at scale
    • Enable seamless communication between the customer and each member of their deal team
    • Make our operations teams significantly more efficient by finding ways to automate complex processes
  • Conduct quantitative and qualitative user research to inform what we build
  • Lead a dedicated scrum team of design and engineering, and collaborate with stakeholders across the organization to execute your roadmap
  • Regularly make “build,” “partner,” or “buy” decisions regarding how best to support our evolving and rapidly growing business
  • Define, track, and report on product KPIs that drive product decisions and measure success

We’d Love to Hear from You If You Have:

  • 3+ years experience in product management
  • A track record of taking ownership of large projects, including identifying what those projects should be in the first place
  • Demonstrated experience in cross-team collaboration: working effectively with highly technical engineering teams as well as salespeople, operational teams, and senior leadership
  • Strong analytical capabilities - experience defining metrics, measuring performance, and using data to inform decision-making
  • Strong written and verbal communication skills and can synthesize testing and learnings to share with stakeholders and executive leadership

#LI-Remote

Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

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Where we are

195 Broadway, New York, NY 10007

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • PandasLibraries
    • scikit-learnLibraries
    • TensorFlowFrameworks
    • BottleFrameworks
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What are Orchard Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
Paid industry certifications

An Insider's view of Orchard

What kinds of technical challenges do you and your team face?

Each home is unique and comes with its own challenges and surprises. Even though our team has been through hundreds of transactions, we're always learning, growing, and improving our process with each home we acquire. On the engineering side, that means never being satisfied and constantly pushing ourselves to iterate quickly and deliver quality.

Toni

Engineering

How does the company support your career growth?

Culturally, Orchard encourages a growth mindset, from early career employees to senior executives. Every employee is offered an incredible amount of learning opportunities – both formally and on the job -- to hone existing skills and gain new ones. This not only makes employees feel valued but is critical for teams to perform at the highest level.

Kaitlin

Product

What is your vision for the company?

We're looking to make buying and selling a home as easy as trading in a car. We believe that through technology, human-centered design, and exceptional operations we can remove the friction from the biggest financial transaction of our customers' lives. As a team, we get to make real progress towards achieving this vision every day.

Phil

Marketing & Product

What are some things you learned at the company?

One of Orchard's core values is "Create Raving Fans" and that means there is no task that is too big or too small for any one employee so long as we're working to deliver the best customer experience possible. Everybody is collaborating to ensure our customers have a seamless home buying and selling experience, and ego is left at the door.

Julia

Go to Market

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