About Managed by Q:

Managed by Q is the platform for office management, helping thousands of offices nationwide run their workplace operations more seamlessly by combining technology, expertise, and high-quality service. As today’s leading companies are increasingly aware of the need for an excellent workplace experience, they are turning to Managed by Q to deliver it.

The facilities and office services industry represents a more than one trillion dollar opportunity globally, and has seen little to no innovation driven by technology prior to Managed by Q. Today, thousands of companies -- ranging from high growth start-ups to the Fortune 500 -- are using Q to discover, book, manage, and pay service providers across hundreds of service categories including cleaning, maintenance, IT, security and administrative staffing. By combining all of these services onto one frictionless platform, Q is changing the way the world works.

Founded in New York City in 2014 with a vision to build the operating system for offices, Managed by Q has been a powerful voice in the national conversation around the future of work. Heralded as the “standard bearer of good jobs in the on-demand economy,” Managed by Q has built a reputation for championing employee ownership and creating good jobs with opportunities for career growth for workers of all backgrounds. Today, Q employs over a thousand people across 5 cities and works with hundreds of small businesses, many of whom are introducing technology to their business for the first time to improve service quality and grow their bottom line.

Managed by Q is headquartered in Manhattan’s SoHo neighborhood, and has offices in San Francisco, Chicago, LA, and Boston. The company is backed by the world's leading investors including Google Ventures, RRE, Homebrew, Greycroft and Staples.

About the role:

You will help define our product vision and set clear and audacious goals. You will partner closely with design and engineering teams, and the products you build will help connect the people and technologies required to seamlessly operate physical spaces. To succeed, you will be truth-seeking about discovering our customers’ most important present and future needs.

You will be an effective cross-functional leader and also partner with operations, finance, and executive teams to bring products to market and to identify our most promising future business opportunities.

Responsibilities:

• Assist with developing a product vision and strategy that is anchored on true customer needs you have validated through quantitative and qualitative research
• Develop detailed user stories and market research that helps us understand our customers and their needs, and collaborate with design and engineering partners to identify customer-centric and viable solutions
• Manage prioritization of competing customer needs and create buy-in around the most high-value opportunities you identify
• Own the launch, success criteria, and support plan of the product solutions you prioritize
• Identify and resolve strategic issues that may slow down your team’s ability to test hypotheses and validate assumptions

Qualifications:

• Bachelor’s degree or higher
• 5+ years of professional experience with 4+ years of consumer-facing software product management experience
• Experience leading cross-functional teams to deliver products with a proven track record of thinking strategically and executing methodically
• Strong verbal and written communication skills with demonstrated success engaging audiences across all functions and organizational levels
• Ability to work in a fast-paced and dynamic environment where strong ownership and comfort with ambiguity are requisite skills. Previous startup experience a plus

Benefits/Perks:

• Ground floor opportunity at one of the fastest growing companies in the world
• Competitive salary
• Generous Stock Options
• 401(k) with company matching
• No cost premium option for medical and dental insurance
• Casual dress and pet-friendly office
• Cold brew and Kombucha on tap
• Team lunches, happy hours and company outings
• An insanely supportive, hardworking team, building something BIG