Solution Specialist (BPO)

| Greater NYC Area
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Are you ready for a new challenge?

The time is now to start your next career step at Celonis, one of the fastest growing global tech companies worldwide

Celonis is the leader in business transformation software. Our Execution Management Systems (EMS) lifts barriers to execution capacity to maximize business performance. We give data-driven & AI technologies context and let them speak in a wholly new way based on our award-winning process mining technology, which is  powered by our in-house developed and patented PQL (Process Query Language). The Celonis Execution Management System provides a set of instruments and applications to help companies manage every facet of execution management from analytics, strategy and planning, to management, actions, and automations.

Our technology helps bring immediate value to the biggest enterprises around the globe, and makes a direct impact on how people work day-to-day. For Global 2000 companies, transforming to an intelligent enterprise has become a key strategic priority. Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach to jump-start and operationalize change in transformation initiatives. 

Our ecosystem provides a unique opportunity for bringing our powerful mission to life at exponential scale. The Ecosystem Solutions & Success (ESS) Team is sitting at the heart of this transformation and drives the incorporation of Celonis into our partners’ various go-to-market motions to accelerate the adoption of the EMS and ensure the success of Celonis and our partners.

As a (Senior) Solution Specialist for BPO, you will work closely with our top tier BPO and SI partners (including Accenture, IBM, Cognizant, Genpact, Wipro, TechMahindra, Deloitte, PwC, KPMG, Capgemini etc.) to embed the Celonis EMS into their BPO Service Offerings. You will be ideating and creating tailored go-to-market playbooks and differentiated solutions with Celonis technology, shaping our solutions in the BPO area.

Key Responsibilities:
  • Support the entire partner lifecycle with your BPO expertise and work cross functionally from recruiting new partners to successfully generating value with them
  • Create custom Celonis for BPO value propositions and best practice deployment models for our partners
  • Serve as strategic BPO solution advisor to our partners’ Celonis Center of Excellence (CoE) to ensure the success of the joint BPO go-to-market strategy
  • Work closely with our partners to design their BPO service offering, develop repeatable playbooks and create proposals
  • Identify opportunities for co-innovation or partnership expansions and guide the process from idea to launch
  • Provide hands-on support in delivering presentations, value-oriented solutions and technical guidance throughout the entire partner lifecycle to create tangible business impact
  • Build strong champions at our partners by winning their trust through technical, product expertise and business acumen
  • Take learnings from the field and feed them back to improve our products, solutions, sales process and collateral
YOU...
  • Gained 10+ years of experience in BPO operations or top-tier consulting firm focused on BPO offerings
  • Have a proven track record in selling, implementing and/or consulting on complex BPO enterprise solutions or process transformation 
  • Think analytically and can quickly comprehend new topics and dependencies
  • Are deadline-driven, organized and able to multitask
  • Possess strong communication skills and significant experience in presenting to Senior Leadership
  • Can creatively explain and present complex concepts in an easy to understand manner
  • Are very engaged, a visionary and possess the ability to thrive in fast-paced, collaborative, and ambiguous environments
  • Showcase strong ownership, drive, and team spirit
  • Are fluent in written and spoken English (additional languages are a plus)
WE...
  • See people as the fundamental pillar of our success. Therefore, we invest into the personal growth and skill development of each individual alongside with the strengthsfinder test 
  • Offer attractive compensation models (best-in-class salary, stock option packages, employee referral bonus, flexible working hours, …)
  • Are visionary and one of the fastest growing Software-Unicorns in the world
  • Are experts in the field of Process Mining - the new Celonis Execution Management System provides a set of instruments and applications: the EMS offerings help companies manage every facet of execution management from analytics, to strategy and planning, management, actions and automations
  • Distinguish ourselves through a unique combination of innovative start-up atmosphere paired with great professionalism and self-responsible work

 

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.

Have a look at our full Diversity statement here.

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Technology we use

  • Engineering
  • Product
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • SASSLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • ConfluenceManagement

Location

Celonis is located at One World Trade Center. We are now offering a remote work option and plan to continue a hybrid work environment after 2021.
Super Entrepreneurial: How Celonis' Customer Success Team Takes Ownership
Watch

An Insider's view of Celonis

What’s the vibe like in the office?

On day 1, I met at least 10 new people. Everyone is curious to meet you. Even while visiting different sites, you can be certain to receive dinner invites. This is what I love about working at Celonis - the warm welcome.
The atmosphere is unique and filled with energy. At Celonis We Own It. Every single day. We are Drivers, never just passengers.

Charlotte (Charly)

Global Culture Manager

What kinds of technical challenges do you and your team face?

Most challenging for me while programming or conceptualizing features is that you often have several ways of solving a problem. I need to assess which way to take based on different, mostly not even measurable criteria like performance, scalability or version compatibility. In these cases, it helps me a lot to visualize all possibilities.

Svenja

Senior Software Engineer

How has your career grown since starting at the company?

I was one of the first Business Development Representatives in North America and rose up into the Enablement role after my manager realized a good fit and helped me grow down that path. I’ve learned a lot and have continued growing since joining the team. Something that makes me proud is seeing the reps I train hitting their goals.

Murtuza

Sales Enablement Manager in NYC

How do your team's ideas influence the company's direction?

What makes working at Celonis special for me is the dynamic, fast-paced culture filled with ambitious yet pragmatic people. When we face a challenge, we face it as a team and everyone brings their strength to the table. To know that I’ve played even a small role in the growth of the company is pretty awesome.

Nitay Caspi

Senior Process Mining Consultant in NYC

What are Celonis Perks + Benefits

Celonis Benefits Overview

Celonis is pleased to offer unlimited PTO, 3 month paid parental leave, a personal development budget, employee stock options program, dog friendly office, a fully stocked kitchen, & a global onboarding experience to meet Celonauts around the globe.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
At Celonis we have various internal communities to connect, engage and empower our employees: [email protected] [email protected] [email protected] Gaming community various sports groups.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
We offer and strive to enhance various training options and educational resources on unconscious bias and other hurdles that can impair diversity to ensure the best decisions alongside with our values
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Online-Yoga-Classes and access to many workdouts, mindfulness trainings via Headspace.
Mental Health Benefits
Access to Headspace.
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer 12 weeks of 100% paid parental leave.
Flexible Work Schedule
Remote Work Program
Our remote work program includes work from home full-time remote for all positions since March 2020.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Celonis has an unlimited PTO policy!
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Celonis provides bagels every Monday along with cereal, fruit, and other snacks available daily.
Happy Hours
Pet Friendly
Relocation Assistance
Our relocation assistance plan offers new employees a financial support when joining Celonis from a different company.
Home Office Stipend for Remote Employees
As of Jan. 2021 each employee at Celonis, including interns & working students, will receive a stipend for work from home expenses on a monthly basis.
Professional Development Benefits
Job Training & Conferences
Celonis offers employees professional development opportunities like Annual individual budget for training.
Diversity Program
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
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